Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 6578007
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Great Floor Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this product for hardwoods and other hard floor surfaces like tile. It is amazing how well they clean the floor as can be seen from the dirty water. The self clean does a great job of cleaning the roller (don't forget to take it out and leave it to dry).
I would recommend this to a friend - Pros mentioned:Cleaning performance
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jusy got thisnfornour newly installed Vinyl flooring and it cleaned them quiclnand effectively. Self cleaning is great too. The suction only mkde on this model is great forna quick spot cleaning as well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i made with a having a toddler who can not sit still to eat
I would recommend this to a friend - Pros mentioned:Ease of use
great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so awesome, it makes taking care of my floors so much easier
I would recommend this to a friend - Pros mentioned:Cleaning performance
Amazing unit
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum in an amazing unit. This is my wife’s happy place. She puts her headphones in and cleans all of the hardwood floors. She loves this vacuum maybe more than me.
I would recommend this to a friend best purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought me this for Christmas 2024 and I absolutely love it. Best thing we have ever purchased and so easy to use.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your wonderful feedback! It's great to know that it stands out as the best thing you have ever purchased and that you find it so easy to use. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations.
We appreciate your choice to use our product and will continue to strive for excellence in our offerings. While we're pleased to hear about your positive experience, we're also always looking for ways to improve. If you have any suggestions or if there are areas where we can enhance our product, please don't hesitate to let us know.
Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with high-quality products and an exceptional customer experience.
Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was awesome. It is fast and efficient. The price was very low.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that you found our product awesome, fast, and efficient, and that you appreciated its great value. Your satisfaction is very important to us, and we truly appreciate you choosing our product.
We are always working to improve, and your input helps us continue to enhance the quality and experience we provide. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!
- Pros mentioned:Cleaning performance
Just do it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Leaves my LVP floors shining! So glad I finally bought it.
I would recommend this to a friend Great!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved it, we just spend a few minutes to clean our house
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that you loved our product and that it allows you to clean your house in just a few minutes—making your routine more efficient and hassle-free.
We sincerely appreciate you choosing our product and sharing your positive experience. While we’re delighted that it meets your needs, we’re always striving to improve, and your input helps us do just that.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Light but not strong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exaclty what was expected. Does a good job of cleaning dust and small debris, however does not clean deeper surfaces and must always be cleaned on every use as well as refilled since the water tank is extremely small. Another issue is the battery runs out very quickly and for some reason it does not clean the edges well.
No, I would not recommend this to a friend Tineco
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Tineco! Its very convenient and easy to use! I use it daily!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for taking the time to share your experience. We are thrilled to hear that you absolutely love your Tineco!
We are especially pleased that you find it very convenient and easy to use. It’s fantastic to know that it has become such a helpful part of your daily routine.
Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.
Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!
- Cons mentioned:Charging, Price
Worked fine but stopped charging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in October 2022 and it worked fine, but just yesterday it stopped charging. I've been browsing YouTube videos with possible solutions from the many others that have the same issue. This is a pricey purchase for an appliance that might not last you more than 1-2 years.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for reaching out and sharing your feedback. We’re genuinely sorry to hear about the trouble you’ve encountered with your Tineco appliance. We understand how frustrating it can be when a product does not meet your expectations, especially one that you’ve invested in. Please be assured that we take your concerns seriously and are committed to using your feedback to improve our products and services.
Based on your description, it seems that the main issue you’re facing is with the charging functionality of your appliance, which has stopped working.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction with our products.
We appreciate your patience and understanding in this matter and hope to have the opportunity to restore your confidence in our brand.
- Cons mentioned:Water tank size
It’s cool, but ehh….
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool. I bought thinking I would use it so much more often, but it takes a lot to clean and the water goes out so fast. A great product just not as useful as I thought it would be.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleann all the house without living the floor dirty love it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Obsessed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely obsessed with my tineco. Instead of pushing dirty water around like a mop, it sucks up with water as it’s being used and makes the house smell amazing. No need to vacuum or sweep before hand and it has no issues sucking up anything I have came across
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
My new best friend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and wasn’t sure about it because it’s a brand I had not heard of before. But this machine is amazing! My floors have never felt so clean, and it’s so convenient. I have a one year old grandson that I watch, and when he eats, food ends up all over the floor. No more stress, this vacuum/ mop picks up everything!! And it has a self cleaning feature that makes it very easy! I would highly recommend this product to everybody. Very pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Muddy Dogs not a problem with this cleaner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two large young dogs that have been tracking in mud through their dog door everyday. This floor cleaner is my savior and manages to clean up all the mud. It does a fantastic job! And the self cleaning is such a great bonus. Absolutely love it!
I would recommend this to a friend Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tineco. It’s more easier to clean my floors if I drop something it’s faster to clean a mess
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your glowing review and for sharing your positive experience with your Tineco! We are delighted to hear that it has made cleaning your floors significantly easier and faster, especially when dealing with unexpected messes.
Your satisfaction is our top priority, and we are grateful that you chose our product to simplify your cleaning routine. We take pride in knowing that our Tineco is helping you maintain a clean and tidy home efficiently.
While we are thrilled with your feedback, we are always striving to improve. If there are any areas where you feel we could do better, please do not hesitate to let us know. Your insights are invaluable in helping us enhance our products and services.
Thank you once again for your support and for choosing Tineco. We look forward to continuing to serve you and ensuring your cleaning needs are met with excellence.
- Pros mentioned:Cleaning performance
Nice cleaner so far.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device really cleans the floor. I can’t believe the amount of dirt it picks up on my hardwood floors and without drenching my floors. Only complaint is that it moves too fast for my wife.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Too much dog hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, clogged too much due to all fog hair, cocker spaniel. But the concept of vacuuming and mopping was great
No, I would not recommend this to a friend