Customer Ratings & Reviews
- Model:
- FW0506E0US
- |
- SKU:
- 6578007
Customer reviews
Rating 4.5 out of 5 stars with 1178 reviews
(1,178 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Vacuum/mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and highly recommend it. We are super happy
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic review! We’re thrilled to hear that you’re super happy with our product and highly recommend it. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
My go to item for parenting two small kids
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I ever bought. It cleans up most things like a champ. From spilled water to yogurt or sticky rice or crumbs it does it all! Highly recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Cleans my vinyl plank floors perfectly. One thing it does not get close to the edges to clean, but it saves me time and that’s a plus.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product love it so much i would definitely buy again
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job cleaning my tile floors. My tiles look like boards and there are tiny grooves which have been a pain to get clean
I would recommend this to a friend Rated 1 out of 5 stars
Breaks after a few months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 5 months. Then the electronics started glitching telling me to start self cleaning even though it was currently in use and then it stopped releasing water all together. I spoke with Best Buy and Tineco customer service did all the diagnostic things they requested to no avail and all they were willing to do was have me ship it in for repair. These machines cost way too much for them to break before they’ve even reached their 6 month mark. Don’t waste your time, there are better options available.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your experience with us. We are pleased to hear that the product worked great for the first five months, but we sincerely apologize for the issues you've encountered since then. Your feedback is invaluable, and we are committed to using it to improve our products and services.
Based on your description, it seems that the electronics began malfunctioning, prompting unnecessary self-cleaning and eventually stopping the water release. We understand your frustration, especially given the cost of the machine and the inconvenience of having to send it in for repairs.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further and work towards a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and ensuring your concerns are addressed.
Thank you for giving us the opportunity to address this situation. We hope to regain your trust and provide you with a better experience in the future.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great wetvac
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this everyday. I love it but the only down side is it doesn’t get close to baseboards
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this thing makes cleaning up much easy and fast. And it really leaves no streaks on tile nor hard wood.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Combo for Floor Cleaning
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small, nimble, and effective. Just what I needed to keep up with all the messes my kids leave behind.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Buy this vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended by our dog rescue members as it is a huge time saver for cleaning dog hair covered floor! So glad we chose this wet/dry vacuum.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love how easy it is to use very user-friendly
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like but I think can be better vacuum but for the price good
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority, and we are grateful for your choice to trust our brand.
We also appreciate your suggestions for improvement. We are constantly striving to enhance our products and services, and your insights are invaluable to us. Please rest assured that we will be working diligently to address the areas you mentioned and to deliver an even better vacuuming experience.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to assist you. Thank you once again for your support, and we look forward to continuing to serve you with high-quality products and exceptional service.
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant about spending this much money on this but it was worth every penny. I have read the bad reviews and their claims to me are not a priority. “The voice is too loud.” To me it isn’t bad. “The filters have to take 24 hrs before next use.” It comes with two of each filter, I just rotate them out. The only thing I wish I could fix was the gaps that are between the wall and device. It won’t mop about an inch and a half next to the wall.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome tool .. does the job well.. easy to use...
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love to vac and mop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a cross wave. When it was damaged I decided to try this. I LOVE IT SO MUCH MORE THAN OTHER ONE. it’s self propelled and easy to use.
I would recommend this to a friend - Cons mentioned:Suction
Rated 3 out of 5 stars
So so ….
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seeing so many people brag about this vacuum I finally decided to give it a try. The first few weeks were exciting but after the excitement wore off I really started to notice the suction isn’t all that great, having to go over the same place at least 7 times for it to pick something up. I am 9 months in and unfortunately already had a “motor failure” and currently working with Tineco to have it repaired
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A nice quick cleanup tool
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the vacuum for a quick cleanup. It’s not something I would use as a deep cleaner. But it’s nice for a quick clean up after kids spills.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wish I would've purchased sooner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum mop. Saves me so much time and I love the self cleaning option.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cut my cleaning time for floors in half! Thr self clean option is amazing! You wont be sorry!
I would recommend this to a friend Rated 5 out of 5 stars
Good value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use . A good value . Quick to ship. Good warranty.
I would recommend this to a friend