Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 6578007
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Vacuum is awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my vacuum! It’s very easy to use on a daily basis for cleaning up for pets and kids as well!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your hard floor cleaner!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again and welcome to the Tineco family!
Easy cleanup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient making it way easier to clean! Love that it’s also cordless.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Just hope you get one that works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its actually a good machine... when you get one that works. Bought one had to exchange it because it was doa. The one that we exchanged it for was also doa. Decided to go through tineco to get a third one because our local best buy was out after the two i had tried and my wife really wanted it. Let me warn you tineco is absolutely a frustrating company to deal with for something like this after a few calls several hours on the phone 2 almost 3 weeks and a million of unnecessary apologies in broken English we finally got one that works, and it's good
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hi EricK,
Thank you for sharing your experience with the Tineco Floor One S3 Extreme. We're glad to hear that you found it to be a good machine when it works. However, we apologize for the initial inconvenience you faced with receiving two units that were dead on arrival.
We understand your frustration, and we're sorry for any inconvenience caused during the replacement process. Your feedback is valuable to us, and we're continuously working to improve our customer service and product quality.
If you ever encounter any issues or have further questions in the future, please don't hesitate to reach out to us at service@tinecousa.com. We're here to assist you promptly and ensure you have a positive experience with our products.
Best regards,
Tineco Support
- Pros mentioned:Cleaning performance
Self cleans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum mop combo. Best thing about it is the self clean option.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Worth every penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! My floors have never looked better!
I would recommend this to a friend - Pros mentioned:Ease of use
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant wet dry vacuum. Easy to use and even easier to clean. Well worth the money. Love it.
I would recommend this to a friendBrand response from Tineco Support
Posted .Ljackley, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new smart hard floor wet dry vac as much as we do!! The FloorOne S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Ljackley and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product works amazing.used to think my floors were clean till I switched to this product
I would recommend this to a friendBrand response from Tineco Support
Posted .Nieesh, thank you for leaving us a review on the FloorOne S3! I’m so glad the S3 worked amazingly for you and that your floors are cleaner than ever before! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Nieesh and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Tineco Floorone S3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuuming mop I’ve ever used. No mess to clean up afterwards and the self clean is amazing.
I would recommend this to a friendBrand response from Tineco Support
Posted .Hartmann55, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you’re loving your new FloorOne S3, and it’s one of the best wet dry vacuums you have ever used! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Hartmann55 and welcome to the Tineco family!
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum makes cleaning the floors mich more faster.
I would recommend this to a friend- Pros mentioned:Ease of use
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great my wife has been loving cleaning the house with it.
I would recommend this to a friend - Cons mentioned:Price
Perfect for Hard floors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but so worth it! If you have any type of hardwood floors... perfect gift!
I would recommend this to a friend Good for quick cleans not so much for soiled floor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for quick cleans but it’s not the best for moderate to heavy soils. I have a very light gray tile and I can see every spot that it misses. I have to get the old fashioned mop or get on my hands and knees to get the harder to clean spots..,which is often since I have 2 kids and 2 dogs.
I would recommend this to a friend- Pros mentioned:Ease of use
Time saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum takes what used to be three steps down to one.
I would recommend this to a friend Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mop is such a time saver. Only downside is you have to recharge like every 30 minutes.
I would recommend this to a friend- Pros mentioned:Mop
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best hardwood floor cleaner ever. Vacuum and mop all with one machine.
I would recommend this to a friend - Pros mentioned:Ease of use
BEST WET DRY VACUUM!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mop and vacuum I have ever had. Its easy to use and clean. Works awesome with dog hair.
I would recommend this to a friendBrand response from Tineco Support
Posted .Mellie, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Mellie and welcome to the Tineco family!
- Cons mentioned:Charging
Useless and not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was working perfectly and now it does not charge at all nor can I use it. I contacted customer service via email. Customer service is mediocre and not useful. This item only worked for 2 months. Defenitely a company I will never buy from again.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We were truly sorry to read your review and hear about the disappointing experience you’ve had with your Tineco device. We appreciate you mentioning that the item was working perfectly initially, which highlights the potential for great performance when it’s functioning correctly.
Based on your description, it sounds like your device suddenly stopped charging after only two months of use, making it unusable. We also understand your frustration with the customer service experience you had via email, which you found to be mediocre and not helpful.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to finding a solution and ensuring you have a positive experience with Tineco.
- Pros mentioned:Mop
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Best Vacuum/Mop I’ve ever used. Definitely recommend
I would recommend this to a friend Tineco
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanta cómo simplifica mis labores del hogar recomendado
I would recommend this to a friend- Pros mentioned:Cleaning performance
Amazing machine!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums I’ve used. Picks up wet and dry messes.
I would recommend this to a friend