Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 6578007
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Easy cleanup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient making it way easier to clean! Love that it’s also cordless.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Self cleans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum mop combo. Best thing about it is the self clean option.
No, I would not recommend this to a friend - Cons mentioned:Price
Perfect for Hard floors
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but so worth it! If you have any type of hardwood floors... perfect gift!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Machine will CONTROL You. SHUT DOWN, NO-OVERRIDE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine constantly commands you to either empty the dirty water tank, fill up the clean water tank, clean the debris. This is already annoying enough, but what is truly unforgivable is that when the machines barks at you like that, 1) it doesn't mean what is says is true. "Clean the debris, " for instance, when I cleaned the debris 2 seconds ago, 2) it WILL NOT let me override it, but the machine actually shuts down of its own accord. It is like the machine is the master, and I the slave. I could deal with the constant, annoying barking, if I can at least override and control. But oh no, no, the machine will try to CONTROL you and will NOT obey what you want the machine to do. SOOOO aggravating. When it works, it works great.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your bad experience. After reading through your review, we understand you are having a DWT False Alarm issue with your vacuum. Tineco offers two tears warranty for every valued customer so you are encouraged to contact us customer service team for detailed troubleshooting and warranty process. We will definitely help you fix the issue.Thank you for your review.
- Pros mentioned:Ease of use
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great my wife has been loving cleaning the house with it.
I would recommend this to a friend Get it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fell in love with her voice and now I’m less lonely
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us! We’re thrilled to hear that you’ve fallen in love with the voice of our product and that it has helped alleviate your feelings of loneliness.
We’re glad to know that our product could bring you such joy and companionship. Your satisfaction is our top priority, and we’re delighted to hear that we could meet your expectations in this regard.
Please rest assured that we will continue to work diligently to improve our product and provide an even better experience for you. If you have any suggestions or feedback, please don’t hesitate to reach out to us.
Thank you again for choosing our product and for your kind words. We appreciate your support and look forward to serving you better in the future.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful just annoying to clean after every use
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are enjoying the wonderful performance of our product.
We understand your concern about the cleaning process after each use. Please be assured that we are continuously striving to improve our products, and your input is invaluable in this process. We are committed to enhancing the user experience and will certainly take your feedback into consideration as we work towards making our products even better.
Thank you for choosing us and for your trust in our brand. We appreciate your support and are dedicated to providing you with the best possible service. If you have any further questions or concerns, please don't hesitate to reach out to us.
- Pros mentioned:Ease of use
BEST WET DRY VACUUM!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mop and vacuum I have ever had. Its easy to use and clean. Works awesome with dog hair.
I would recommend this to a friendBrand response from Tineco Support
Posted .Mellie, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Mellie and welcome to the Tineco family!
Good for quick cleans not so much for soiled floor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for quick cleans but it’s not the best for moderate to heavy soils. I have a very light gray tile and I can see every spot that it misses. I have to get the old fashioned mop or get on my hands and knees to get the harder to clean spots..,which is often since I have 2 kids and 2 dogs.
I would recommend this to a friendEasy Peasy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does all the work for you. Great for our new floors!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your kind words! We’re thrilled to hear that our product is making life easier for you and is well-suited for your new floors. We appreciate your choice and are committed to delivering the best experience. If you have any questions or need support, we’re always here to help.
- Pros mentioned:Cleaning performance
Worth every penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! My floors have never looked better!
I would recommend this to a friend - Pros mentioned:Mop
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best hardwood floor cleaner ever. Vacuum and mop all with one machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Time saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum takes what used to be three steps down to one.
I would recommend this to a friend - Pros mentioned:Mop
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Best Vacuum/Mop I’ve ever used. Definitely recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
Mopping and vacuuming at the SAME time?!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a lifesaver! Didn’t know how much I needed it until I had it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Must buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It works amazing. Helps a lot if you have dogs that shed a lot.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Amazing machine!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums I’ve used. Picks up wet and dry messes.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Just hope you get one that works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its actually a good machine... when you get one that works. Bought one had to exchange it because it was doa. The one that we exchanged it for was also doa. Decided to go through tineco to get a third one because our local best buy was out after the two i had tried and my wife really wanted it. Let me warn you tineco is absolutely a frustrating company to deal with for something like this after a few calls several hours on the phone 2 almost 3 weeks and a million of unnecessary apologies in broken English we finally got one that works, and it's good
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hi EricK,
Thank you for sharing your experience with the Tineco Floor One S3 Extreme. We're glad to hear that you found it to be a good machine when it works. However, we apologize for the initial inconvenience you faced with receiving two units that were dead on arrival.
We understand your frustration, and we're sorry for any inconvenience caused during the replacement process. Your feedback is valuable to us, and we're continuously working to improve our customer service and product quality.
If you ever encounter any issues or have further questions in the future, please don't hesitate to reach out to us at service@tinecousa.com. We're here to assist you promptly and ensure you have a positive experience with our products.
Best regards,
Tineco Support
- Pros mentioned:Cleaning performance
Best wet dry vac on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing for our tile floors! Cleans up very easily any mess and it can do the trick.
I would recommend this to a friendBrand response from Tineco Support
Posted .Awesome, thank you for leaving us a review on the FloorOne S3! We agree, the S3 is the best smart wet dry vac on the market! In fact, Tineco was honored to receive the prestigious Red Dot Design Award for product Design on the Floor One S3 in 2020! You are right, the S3 is easy to use and as you experienced, the S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Awesome and welcome to the Tineco family!
- Cons mentioned:Price
Do not recommend..
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this purchase as I had read a lot of great reviews. My tineco broke down after a few MONTHS!! I contacted the manufacturer and was able to send it in for repair and it was fixed but, even after the repair I don't feel the motor was strong enough to clean or simply absorb excess water it was using to clean. I was hoping they would replace for a new item especially after a few months and for the price I paid. I also do not use it daily so, I felt like for the amount of usage it was too soon for it to die out. I would not recommend to a friend & will not purchase a new version.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We're truly sorry to hear about your disappointment with our S3 Extreme Cordless Floor Washer. We understand how frustrating it can be when a product doesn't meet expectations, especially after reading positive reviews. Your feedback is important to us, and we apologize for any inconvenience caused. Please know that we're here to assist you. For further assistance or inquiries, please don't hesitate to contact our customer service team. You can reach us at support@tineco.com or by phone Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864. We appreciate you sharing your experience and thank you for being a valued Tineco customer