Customer Ratings & Reviews
- Model:
- FW0506E0US
- |
- SKU:
- 6578007
Customer reviews
Rating 4.5 out of 5 stars with 1178 reviews
(1,178 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best floor cleaner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a BISSELL Crosswave and had issues with it so I returned and bought this. I love it so much! It is less messy and it uses a lot less of the cleaning product. Would buy again over the Crosswave if given the choice.
I would recommend this to a friendRated 4 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I have only used it a couple times so hard to really rate it yet. The two times I have used it though it performed excellent!
I would recommend this to a friendRated 5 out of 5 stars
Best Vacuum Mop Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my best investments. I love that I can vacuum my hard floor and mop at the same time. It uses minimal water so drying time is relatively fast. You an also see that it works based on how murky the water is when you dump it. That’s the most tedious part. You have to dump the water after each use and then after allowing it to self clean. That’s the most annoying part of using it. But it’s worth it.
I would recommend this to a friendRated 4 out of 5 stars
Great combo but misses the edges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ver good 2 in 1 vacuum. It wouldve been perfect except it doesnt get all the way to the edges and corners.
I would recommend this to a friendRated 1 out of 5 stars
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible vacuum / mop. After the 2nd use, it started turning itself off. I did everything the manual said check inside clear it make sure nothing is stuck. Watch the YouTube tutorial. Make sure it was all cleaned up charged. It tried it for a third time and it kept turning itself off. Definitely has malfunctions that need to be looked at don’t waste your time.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We sincerely apologize for the trouble you’ve encountered with your Tineco vacuum/mop. It’s clear that your experience hasn’t met the high standards we strive for, and we’re committed to making things right. Your feedback is invaluable in helping us improve our products and services.
Based on your description, it seems that the unit is turning itself off after a short period of use, despite following the manual’s instructions and ensuring it was clean and charged. We understand how frustrating this must be, and we want to assure you that we take these concerns very seriously.
We’d love to assist you further and resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with a solution that meets your needs and expectations.
Once again, we apologize for any inconvenience caused and appreciate your patience as we work to improve our products based on feedback like yours. We hope to have the opportunity to restore your confidence in Tineco.
Rated 5 out of 5 stars
Cleans and mops well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is very powerful, be it solid or liquid, removes it very quickly. Cleaning has become more easy after buying this.
I would recommend this to a friendRated 1 out of 5 stars
Gave out after 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months of using this it just started randomly telling me to clean it. Even when it was completely clean. Then a few days later it started making loud motor sounds. There is no way possible it was because of something I did. I take amazing care of this vacuum & make sure its always perfect when I am finished with it.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’ve encountered issues with your Tineco vacuum after three months of use. We appreciate your dedication to maintaining your vacuum and want to ensure that you continue to enjoy the benefits of our product.
Based on your description, it seems that you are experiencing two main concerns: the vacuum randomly prompting you to clean it even when it is already clean, and the onset of loud motor sounds a few days later. We understand how frustrating this must be, especially given the care you’ve taken with the product.
Our customer service team would be happy to assist you further. Please reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
We value your investment in our brand and are committed to providing you with a solution that meets your expectations. Our team is dedicated to addressing your concerns and ensuring that you have a positive experience with our products.
Once again, we apologize for any inconvenience caused and appreciate your patience as we work to resolve this issue. We hope to have the opportunity to restore your confidence in Tineco and demonstrate our commitment to quality and customer satisfaction.
Rated 4 out of 5 stars
Great for the most part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product & very convenient with vaccum & mop in one but it doesn’t reach in corners and the way the panel is about 2” all around is missed all around the room vaccum & mopping wise, hence one less star.
I would recommend this to a friendRated 5 out of 5 stars
Best vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Tineco . Love this product its great for daily cleaning and quick clean up from baking messes.
I would recommend this to a friendRated 1 out of 5 stars
Terrible..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 in the past month and they both stopped working in 2 uses, the last one I bought today and it didn’t even work at all. I think it’s a bad batch both were purchased at Best Buy in New Orleans area.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand that the issue with your vacuum is not turning on. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Easy Cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cleaning easy. Well designed. Easy to use. Cleans much better than Swiffer.
I would recommend this to a friend Rated 5 out of 5 stars
Best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best vacuum cleaners ever. I would recommend this product to friends and family. This a product must have.
I would recommend this to a friendRated 5 out of 5 stars
best value mopper
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best value mopper. We use it as a backup for our robotic vacuum/mopper.
I would recommend this to a friendRated 5 out of 5 stars
Favorite Tineco Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade from the Tineco iFloor3. I really enjoy the voice setting and the new digital display. Worth the upgrade.
I would recommend this to a friendRated 1 out of 5 stars
Won’t work after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tineco vacuum is not working properly. When I turn it on, it keeps prompting me to restart it or contact customer service. I’ve already followed multiple troubleshooting steps, including: • Cleaning the dirty water tank • Cleaning the port and filter • Ensuring all tanks are properly attached Despite all this, I believe the vacuum motor itself is not functioning — I don’t hear the usual suction noise when powering it on. Everything else seems to light up, but the suction doesn’t engage.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We are truly sorry to hear that you’re experiencing problems with your Tineco vacuum. We understand that having a vacuum that doesn’t work properly is frustrating, especially when you’re trying to keep your home clean. We appreciate you mentioning that you’ve already taken steps to troubleshoot, which shows your commitment to making it work.
Based on your description, the vacuum is displaying prompts to restart or contact service, and despite your thorough troubleshooting (cleaning the dirty water tank, port, and filter, ensuring tanks are attached), you suspect the motor isn’t functioning as indicated by the lack of suction noise, even though other lights appear to be working.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
We take your feedback very seriously and will use it to review our product quality and support processes. Thank you for bringing this to our attention.
- Cons mentioned:Suction
Rated 1 out of 5 stars
Disappointed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I made. We didn't get to use it right away because my wife was ill. WE did use the Vacuum 2-3 times where we noticed that the suction was not very good because of it not touching the floor completely and it also did not pick up smaller participles (Ex: shredded paper that may fall on the group) Additionally, there IS STREAKING so it's not cleaning as thoroughly as expected and it smells very bag even after you clean/dry everything out. Best Buy was not very helpful with this process as it passed the return date and tineco did not want to respect their warranty coverage. Highly disappointed.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Tineco
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this it works awesome all the features are great I highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since i turned it on, it surprised me. It gets the job done.
I would recommend this to a friendRated 4 out of 5 stars
excellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only bad thing is it only works with their own sanitizer and it doesn’t have a good smell and is expensive.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. It is easy to use and clean. It cleans great.
I would recommend this to a friend









