Customer Ratings & Reviews
- Model:
- FW0506E0US
- |
- SKU:
- 6578007
Customer reviews
Rating 4.5 out of 5 stars with 1178 reviews
(1,178 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Excellent quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, reliable, easy to use, lightweight and gets the job done.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great routine clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clean afterwards. It doesn’t scrub nasty floors but great for routine cleans.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Hardwood Vacuum and Washer Cleaner !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco Floor One S3 Vacuum and Washer has above average cleaning ability that I'm saving about 30 minutes each time I clean my floors now. The Wi-Fi link to the internet and the cell phone app has to be the real changing factor in making this the #1 - hardwood cleaner as I never have to worry about knowing when to add in the clean water or remove the dirty water as it tells me automatically. The self-cleaning tools are also set up to tell me when it it needs to clean the vacuum itself. To top this off the price that COSTCO is selling them for beats any of the competition including Best Buy. Just check the Special Events section on the COSTCO website.
I would recommend this to a friendBrand response from Tineco Support
Posted .Reeves, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your floor cleaner and saving time in the cleaning process!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Reeves and welcome to the Tineco family!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and does a great job... would highly recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vacuum EVER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely obsessed with this new 3-in-1 vacuum from Tinesco! It cleans the floors better than anything we have ever used before. My husband is so obsessed with cleaning our floors every day now! Highly recommend this product to anyone with lots of house foot traffic and animals!
I would recommend this to a friend Rated 5 out of 5 stars
Easy cleaning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum makes cleaning so much faster and easier. If you have hardwood or tile floors sweep and mop at the same time. It works on area rugs too!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your thoughtful feedback! We’re delighted to hear that our vacuum makes cleaning so much faster and easier for you, especially with its ability to sweep and mop hardwood or tile floors at the same time. We’re also glad it works well on area rugs—your satisfaction is our top priority.
We truly appreciate you choosing our product and are committed to continuous improvement. Should you have any suggestions or encounter any issues in the future, please don’t hesitate to reach out to us. We’re always here to help.
Thank you again for your support. We look forward to serving you again!
- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Cleans well, annoying voice
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My entire home is carpet-free and I live in the country which means I do a lot of floors! The Tineco floor cleaner came packed very well and it was a snap to insert the handle and get ready to charge it. I was happy with the cleaning job that the machine did, but the voice is entirely too loud and annoying. I could not find a way to turn it off. I also could not figure out why you would use the app an it took too much time to fool with it and I did not feel it would be any advantage. I would have rated it a four except for the annoying voice!
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Aggieof83, thank you for taking the time to reach out and leave us a review on the FloorOne S3! I’m thrilled that you had a great cleaning experience and that the S3 was easy to put together! The FloorOne S3 not only washes hard floors, but it also vacuums at the same time! Floor One S3 features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction, and maximizes runtime. I’m sorry you were having issues connecting with the App and you found the voice assistant annoying. Please call in or email our Customer Service team, they can help with both of those issues! All the Tineco products come with a 2-year warranty. Customer Service can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email us at [email protected]. Thanks again Aggieof83, we appreciate the feedback and we hope to hear from you soon!
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 3 out of 5 stars
Product not the best for family with toddlers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I’d love this product but I don’t like that I need to keep changing the dirty tank filter after 30 min or so and then the clean water tank too. It doesn’t really get into corners and with toddlers I don’t think it was the best purchase because any little item gets stuck and the vacuum stops working.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
What a smart little machine! Must buy this one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this thing is cool. My wife did tons of research before deciding on this one. I am not sure all of the things it does, but it cleans itself, when you are cleaning a spot it will turn red, and gradually blue to let you know it is clean. It can detect how dirty it is and will adjust power accordingly. Great product.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing! Buy it You Won’t Regret It.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a paid review! I told my fiancé I don’t usually create reviews, but i had to because this thing rocks period. It’s literally the best hard surface machine I have ever used. I cleaned the whole house including bathroom floors and wanted to keep cleaning. In conclusion, I honestly can’t say anything negative about it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Almost made it a year!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it mops and cleans my hardwood floors so well. The downside is the battery charge doesn’t last long enough and there isn’t a way to have a second battery. In addition, just before my one year was up the battery stopped charging all together. I had to package it up or pay UPS to do it (they say they will reimburse me for it but I won’t give my checking information in an email) and send back w their label. I’m still waiting so time will tell when I get it back and how long it works after being repaired.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love love love this Mop/Vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Mop/Vac it does everything it says it will and then some. I have purchased one for me and 2 for gifts. I think these are wonderful.
I would recommend this to a friend Rated 5 out of 5 stars
No rug vacuum.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the vacuum but returned it because I have a lot of area rugs which made it more stressful and more work because I had to remove the rugs because of the mop feature.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for sharing your feedback regarding your experience with our vacuum! Your satisfaction is incredibly important to us.
We understand that having a lot of area rugs can present some challenges, particularly with the mop feature. Your insights about the added stress and effort involved in removing the rugs are invaluable to us. Your feedback will certainly help us as we continue to enhance our products to better cater to the diverse preferences and situations of our users.
Thank you again for taking the time to provide your thoughts. If you ever decide to revisit our product line or if you have any further suggestions, please don't hesitate to reach out. We genuinely appreciate your input and hope to serve you better in the future!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the best thing to ever be invented! Can’t begin to say how easy it is to use, clean and charge. Absolutely Love Ot!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. She says it does what its suppose to, she dosnt trust me to vacuum so if so thats all i know
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
The Mobile App Ruins the Experience
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco FloorOne S3 does a remarkable job cleaning tile and hardwood flooring. The Tineco FloorOne S3 assembled quickly and does so without the need for tools. The Tineco FloorOne S3 has an average amount of clean water and gray water capacity in it's separate reservoirs. The display on the Tineco FloorOne S3 is big and vibrant. All of these aspects made for what was expected to be a completely high-end experience. But the problem is ... the mobile App. We were able to test out the Tineco FloorOne S3 skipping the mobile app setup - which was a good thing. It cleaned our large Kitchen (tiled flooring), Great Room and entry Hallway (both Hardwood) with ease and with spectacular results. The included cleaning solution is good stuff. We were able to clean all three areas with roughly 20 to 30 remaining power capacity in the battery when it was all said & done. Thumbs up! It's very good that Tineco included an extra roller brush and filter in the kit. But here's where the entire experience went horribly wrong. The mobile App. We tried to connect the Tineco FloorOne S3 to two different mobile phones and our home network with constant network connectivity interruptions. I was curious to learn if there was 1) a way to lower the volume on the voice prompting 2) determine if there was an easy way to update the units firmware and check its status and 3) learn if there were any features not readily apparent in the scant documentation that accompanied the unit inside the box. Unfortunately, I was unable to successfully connect the Tineco FloorOne S3 via WiFi and I've been unable to find any helpful resource to troubleshoot the issue. This is why I am rating this product as Poor. The dependency on the mobile App is apparent and not having it function easily, completely ruined the entire experience. Pros: Solidly constructed Good cleaning performance Good battery performance Nicely organized charging base with onboard storage for the extra components Cons: Obnoxiously loud voice prompting with no onboard way to lower or even mute the volume of that voice with a simple touch Clunky and tedious mobile App that simply won't stay connected throughout the setup process I cannot recommend this product to anyone at this time because the software side of the experience was completely frustrating. Tineco should have used Bluetooth pairing like most other, high-end IOT devices.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .YourMainDude, thank you so much for leaving us feedback on the Tineco FloorOne S3! We’re so happy to hear you had a remarkable cleaning experience. I’m sorry you’re experiencing issues with connecting to the App. I have included a link below to our troubleshooting page that gives step by step instructions. Please reach out to our Customer Service team, they can walk you through the steps and help you troubleshoot. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email at [email protected]. Thanks again YourMainDude, we appreciate the feedback! https://us.tineco.com/support/troubleshooting/103.html
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Go get one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Tineco! Its easy to use and I got my mopping done without hurting my back. My only complaints are because my house is so big, I am having to refill and dump more than I'd care to and theres about a 1 to 1.5 gap between where the mop cleans and the wall. I do wish it would get right up against the wall. But those things arent enough to make me give it less than 5 stars because its still pretty awesome!
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 4 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well but the water tanks are too small and you have to repeatedly dump and refill them.
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 5 out of 5 stars
Solid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed for our hardwood floors. Need to clean water every time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great floor cleaner.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best floor cleaner I've ever used and I've had hardwood floors for 40 years.
I would recommend this to a friend









