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Customer Ratings & Reviews

$229.99
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Comp. Value: $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1235 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,235 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Just need to clean the filter regularly or it will start stinking if you use it for pet messes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wow, just WOW!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so I NEVER do this but for this product, I just had to. I sweep daily because I live on a dirt road and mop like every other day, thanks to my lovely dog and allergies. I did not realize I was not doing enough until I purchased this product. The amount of filth it picked up was quite embarrassing, to say the least. Besides that, walking barefooted never felt so darn good. I was a skeptic (I really was) but using this for the first time did it for me. Definitely don’t regret my purchase at all. Totally ready to toss the mop and broom for good. Thank you ❤️!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes owning pets even more enjoyable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we got our puppies, I was worried about keeping the floors clean, especially when they were shedding. I am sooo happy I decided to get this 3 in 1 tool. I can vacuum and mop my entire apartment in under 30 min! Depending on how dirty my floors are, I might have to add more water and solution a second time, but typically, once is all I need. Many other reviews have complained about the roller getting a moldy smell, but I haven't experienced that. After mopping, cleaning the dirty water tank, and running the self-cleaning cycle, I take the roller out, rinse it under hot water, and then dry it in the sun. Overall, I LOVE this tool and it has made my life so much easier and helped keep my floors clean despite 3 kids and 2 dogs!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re thrilled to hear that our 3-in-1 tool has been a game-changer for keeping your floors clean with puppies and kids around. We’re glad to know that you find it efficient and effective, typically requiring only one round of water and solution. We appreciate your feedback on the roller maintenance, and we’re continuously working to improve our products based on customer experiences. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to support you every step of the way!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Job Cleaning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fist time I used this mop/vacuum, I could not believe how dirty my hardwood floors were. I had to dump the dirty water basket so many times. Walking barefoot on the floor felt totally clean. The only thing I wish was different is the battery life. I am hoping as I use it and keep the floors clean and the max clean doesn't come on so often the battery will last longer. I would purchase this product again. No regrets.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our mop/vacuum. We are thrilled to hear that you were satisfied with its performance in cleaning your hardwood floors.

      We understand your concern regarding the battery life and want to assure you that we are continuously working on improving our products based on customer feedback. Your suggestion about the battery performance under different usage scenarios is greatly appreciated and will be taken into consideration as we strive to enhance the product’s functionality.

      We are grateful for your purchase and the trust you have placed in our brand. It’s customers like you who motivate us to excel in delivering high-quality products. We are delighted to hear that you would purchase our product again and have no regrets.

      Please feel free to reach out to us if you have any further questions or concerns. We are always here to assist you.

      Thank you once again for your positive review and for choosing our product. We look forward to serving you better in the future.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have this floor cleaning equipment. Very easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Good at surface clean, regular use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at mopping on surface level, picking up spills, stains, hair and dust. Very easy and intuitive to use, and to charge. The self clean function is very handy, as are the extra brushes. Having this makes cleaning easier and more likely something you'll do regularly. Only problem for me is that I needed something with a bit more intense of a scrubbing and not just mopping function, because I have annoying linoleum floors. The steam function on the S5 seems like it might do the trick for deeper cleaning, but I balk at upgrading and paying even more.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Great for every day messes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really liking it. It’s lightweight, super easy to maneuver, and does a fantastic job of both vacuuming and mopping in one pass.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful review and for sharing that you're really liking our cleaner! We're thrilled to hear that you appreciate how lightweight it is, how super easy it is to maneuver, and especially that it does such a fantastic job of both vacuuming and mopping in one pass. Thank you for choosing our product!
      We always value customer feedback, and it helps us understand what we're doing well. While you're clearly very happy with its performance, we're always striving to improve our products in every way possible.
      If any questions or concerns arise in the future, please don't hesitate to reach out. We're here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I wish i had this years ago!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a game changer if you have kids! It picks up all the food my toddler drops on the floor and mops my floor at the same time. I genuinely feel like my floors have not been this clean in 5 years.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that our product has made such a positive impact in your daily life, especially in managing the delightful yet challenging moments with your toddler.

      Your kind words about how our product effectively picks up food spills and keeps your floors spotlessly clean are truly appreciated. It’s rewarding to know that we could contribute to making your home a cleaner and more comfortable environment.

      Thank you once again for choosing our product and for your support. We look forward to continuing to serve you with quality and innovation.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Tineco Floor One S3 Extreme - A Versatile Cleaning

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Tineco Floor One S3 Extreme from Best Buy, I've had the chance to thoroughly test its capabilities as a 3-in-1 mop, vacuum, and self-cleaning smart floor washer with iLoop Smart Sensor. Overall, I'm pleased with its performance, though there are a couple of areas that could use improvement. Let's start with the positives. The Tineco Floor One S3 Extreme is an innovative and versatile cleaning device that offers a convenient all-in-one solution for maintaining your floors. The ability to vacuum, mop, and wash the floor in one go is a time-saver and simplifies the cleaning routine. The iLoop Smart Sensor is a standout feature, as it detects water levels and adjusts the water flow accordingly, ensuring efficient cleaning without excessive moisture. The device's suction power is impressive, effectively picking up debris and dust from various surfaces. The self-cleaning feature is a welcome addition, making maintenance and cleanup a breeze. The sleek design and build quality also contribute to its premium feel. However, I did notice a couple of areas that could use improvement. The corner cleaning capability is not the best, and it can struggle to thoroughly clean tight spaces and edges. This could be a limitation for those with lots of nooks and crannies in their living spaces. Another drawback I encountered is that the Tineco Floor One S3 Extreme tends to leave a trail of water after mopping. While the iLoop Smart Sensor does a decent job of adjusting water flow, it doesn't completely eliminate the issue of excess water pooling or streaking on the floor. This is something to keep in mind, especially if you have sensitive flooring materials. One disappointment was the promised free roller mop upon registration. Despite being told about this offer, there was no option to redeem it once I registered the product. It's a small frustration, but still worth mentioning for potential buyers who might have been looking forward to this bonus. In conclusion, the Tineco Floor One S3 Extreme is a versatile and effective cleaning tool that simplifies the floor maintenance process. While it excels in many aspects, such as its iLoop Smart Sensor and multi-functionality, there are areas like corner cleaning and excess water residue that could use improvement. Additionally, the missing free roller mop offer was a letdown. Despite these drawbacks, the Tineco Floor One S3 Extreme remains a solid choice for those seeking a convenient and efficient cleaning solution for their home.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight and slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. We were looking for a slim and lighter option and this is it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great mop vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after a few people told me about this. I love it. Easy to use and cleans my floors great. It’s so light and easy to handle that I clean my floors almost nightly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall, sometimes will leave water marks. A lot faster than mopping or swiffer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes a great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Does a fantastic job cleaning up spills and messes. Also great for weekly whole house floor washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum cleaner is incredibly wonderful; everyone at home is fascinated. Since we have a large house, cleaning was a lot of work, but after buying this one, it has truly made cleaning 90% easier. I give it 5 stars and highly recommend that others buy it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    This thing really sucks(IN THE BEST WAY)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved in to a new house. I initially swept up the floor with a broom thinking I got everything. Then i saw my feet every day and was confused I went out and purchased the S3. It will suck up so much dirt and dust that you will think that it's got some dye in the water. You can control the level of suction and spraying. It's quite easy to do on the app. Plus the self clean is great. Just make sure to empty the dirty water immediately or else all the dirty water collected will start to stink something epic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Just buy it! It’s worth it!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cleaning appliance ever invented. I have two dogs who track a ton of dirt in the house on porous tile floors that I have tried every steam mop out there to clean and it just never felt clean. This machine is a power house that leaves my floors squeaky clean. I am able to do my floors twice before I have ti charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Replace your swiffer with confidence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. It will literally tell you what to do if it encounters a problem. I had a swiffer, bought this on sale and my fiancé loves it. It continuously runs water and it's easy to use. Cleaning is solid too. Not too labor intensive to Clean it but it picks up dog hair very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the money, leaves floor spot clean and self maintenance makes it even easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have dogs and grandchildren and this is the perfect floor cleaner. We use it to clean the entire house once a week and it’s great for spills. Highly recommend

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback. We are delighted to hear that the product is the perfect floor cleaner for your home, handling both weekly cleaning and spills effectively with pets and grandchildren. We are committed to continuously improving our products to provide an even better experience. Thank you for choosing us, and please feel free to contact us anytime if you have any questions or need further assistance.

  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Perfect for my situation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live with my boyfriends grandparents and I help clean around the house. Normally it would take me about an hour and a half to clean the whole house by first sweeping then mopping then mopping again.  they were there she was inside the house, and the dogs are in around. The house is very very dusty and furry.  they’re always foot prints on the floor because the grandpa walks around with his shoes from outside. This vacuum/mop has saved me so much time and it’s so easy to clean.  I only have to change the water once or twice depending on how dirty the house is. But compared to what I used to do before this is such a timesaver and so easy to maintain the mop. It talks, it self cleans that’s pretty cool and yeah, the battery goes down pretty fast, but it also charges pretty fast. And the light feature is pretty cool to where it turns red where it’s really really dirty and it’s still equals back to blue as you clean. It reminds me of the red devil vacuums that used to tell you if the floor was still dirty and then tell you when it was clean. Overall, I think this purchase was very worth it 

    I would recommend this to a friend