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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1128 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,128 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wetvac! I switched from the Bissell cross-wave max, and the Tineco sucks more off the floor, doesnt leave too much excess water, is lighter and easier to push. Plus its also easier to clean. Overall im extremely happy with it!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review! We're thrilled to hear that you made the switch to our wetvac and that it has surpassed your expectations. It's great to know that you appreciate its superior suction, water control, lightweight design, ease of use, and cleaning convenience. Your satisfaction is our top priority, and we're delighted that our product has brought you such happiness.
      We're grateful for your choice to trust our brand and for taking the time to share your positive experience. Your feedback is invaluable to us, and it motivates us to continue striving for excellence in our products and services.
      Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that make your life easier and more enjoyable.

  • Rated 5 out of 5 stars

    Works great and Wifi/App less

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a few weeks now. Luxury Vinyl Flooring and Tile use. Works exactly as intended. Assembly was easy and the maintenance is less than what I was doing for a wired version of a different brand. I have developed a habit of using a microfiber push broom for the first pass over all of my flooring prior to using the powered mop. The self cleaning works very well. I inspected the roller immediately after a dirty cleanup of 1000ish square feet. It allowed me to clean it twice and it got it very clean again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great product. It's cleaning the floor automatically with giving pressure by us. Auto cleaning the vacuum is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high tech, easy to use mopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this over a year. It is one of the best cleaning items in my house.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that after owning our product for over a year, you consider it one of the best cleaning items in your house. Your long-term satisfaction with our product is truly rewarding for our team.

      We sincerely appreciate you choosing our product and taking the time to share your positive experience. We’re committed to maintaining the quality you’ve come to expect and continuously improving our products based on valuable customer input like yours.

      Should you have any questions or need assistance in the future, please don’t hesitate to contact us. We’re always here to help.

  • Rated 5 out of 5 stars

    Best investment yet! Saved So Much Time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7 months of use.. I can't believe I didn't buy this sooner. If you understood the amount of time I saved by having this vacuum we would be having the time of our lives. Battery life- I'm able to vacuum 3x on a 2 story 3 bed house on normal mode and 1-2x on MAX mode. The charging station works quiet fast. I'd turn off the voice feature, it was cool at first but it got a bit annoying (JUST ME though you do you). I'd say 2 hours maybe 3 on normal mode. Water Tanks: There's two tanks the top and the bottom. The upper water tank is where the cleaning solution mixed with the water is. The bottom water tank is water the dirty stuff is thrown into. If you are using the MAX mode (full power) then both tanks will drain/get full pretty fast and you'd have to replace to use again. I use max mode a lot and I don't mind changing the tanks often because it's very easy to pop them out and back in. Cleaning ability- AMAZING. I have a dog that's in full shed mode right now and it's helped a TON. It cleans up those sticky dog tracks around the house as well. It picks up everything! The handling is great on the vacuum, it feels smooth with the turns. The base/charging station is where you can perform the self-clean of the vacuum. It does a great job clearing out the insides of the vacuum (mostly hair and fur) but it doesn't block it out. Cleaning solution; I use the Tineco solution it comes with to stay within the warranty and ended up ordering more. WAIT for the deals on the tineco website... or just buy them independently. I like the smell (fresh) and the amount you use is literally the size of the cap of the bottle. More importantly: After every clean, you must take out the roller and clean/dry it out. Empty the dirty water tank (the bottom one) after every clean. TRUST ME. I forgot to empty it once and the next time I turned it on it smelled bad. Overall, it's my greatest investment that has saved me so much time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean up on aisle 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for quick and easy cleaning. Would recommend to anyone with hardwood and can also be used for carpet/rugs. This gets the job done and is easy to assemble.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review! We’re thrilled to hear that you find our cleaner works great for quick and easy cleaning. It’s wonderful that you appreciate how versatile it is, working well on both hardwood floors and carpets/rugs, and that it gets the job done effectively. We’re also glad you found the assembly process easy.

      We really appreciate you choosing our product and taking the time to share your positive experience. Your recommendation means a lot to us!

      While your feedback is overwhelmingly positive, we’re always striving for improvement in every aspect of our products. We’ll certainly keep your valuable insights in mind as we work to make our products even better.

      If any questions or concerns should arise in the future, please don’t hesitate to reach out. We’re here to help!

      Thanks again for your support!

  • Rated 5 out of 5 stars

    BEST VACUUM EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum has changed my life. Between a toddle and shedding dog, the house was always dirty and regular mops didn’t cut it. But now with this vaccum/mop it’s so easy and stress free to clean the house without torture, less time and efficiently. I wish I found it sooner.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your incredible review! We’re thrilled to hear that our vacuum/mop has made cleaning your home with a toddler and a shedding dog so much easier and stress-free. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!

  • Rated 5 out of 5 stars

    Mop vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well. I absolutely love it. I wish it held more water/cleaner but it is still an awesome product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback! We’re thrilled to hear that the product works so well and that you absolutely love it. Your satisfaction means a lot to us.

      We also appreciate your suggestion regarding the water/cleaner capacity. We’re always looking for ways to improve our products, and your input is invaluable in helping us do better.

      If you have any questions or need further assistance in the future, please don’t hesitate to reach out to us. We’re here to help!

      Thank you again for choosing us. We look forward to serving you again!

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning way more easier! It works great and gets the job done

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback! We are thrilled to hear that our product has made cleaning tasks significantly easier for you. Your satisfaction is our top priority, and it’s rewarding to know that our product is delivering the convenience and efficiency you expect.

      We appreciate your kind words about how well our product works and its effectiveness in getting the job done. Rest assured, we are continuously striving to improve our products based on customer feedback.

      Should you have any suggestions for further enhancements or if there are any other aspects of our product that you would like to see improved, please do not hesitate to reach out to us. Your input is invaluable to us.

      Thank you once again for choosing our product and for your support. We look forward to continuing to serve you with high-quality products and excellent service.

  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i like work nice i kent bant ho.map my flirting y gave problems in my back tank

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback and for taking the time to share your experience with our product. We're delighted to hear that you found the product to be very good and that it has been helpful for your needs.
      We appreciate you choosing our product and are grateful for your support. Regarding the issues you mentioned with your back, we take this feedback seriously and will continue to work diligently to improve our products.

      If you encounter any questions or concerns in the future, please don’t hesitate to reach out to our customer service team. We’re always here to assist you.

      Thank you again for your valuable feedback and for being our customer.

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mopvac on the market. Its expensive so please buy an extended warranty. It has a 2yr. warranty directly from tineco. I've already had one repaired. I bought it again because its amazing and i wanted one for my office. They have great customer service. They will pay for shipping, repair it and send it back to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum mop. It does a great job but it also easy to clean which is really nice. It is easy to use ans makes the chore of cleaning the floor so mich easier and quicker. I highly recommend this product.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review! We’re thrilled to hear that our vacuum mop has made floor cleaning easier and more efficient for you. We’re glad you appreciate its cleaning performance and ease of use. Your recommendation means a lot to us. If you ever encounter any issues or have questions about your vacuum mop, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

  • Rated 4 out of 5 stars

    Product is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Customer service is not. The disconnect between the phone and in person customer service is unbelievable. The lack of full 5 year warranty coverage on ALL items purchase at best buy under the very expensive annual membership makes it useless.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our Tineco product. We’re glad to hear that you find the product great, but we’re sorry to learn about your less-than-satisfactory experience with our customer service and warranty coverage.

      Based on your description, it seems that you have encountered issues with the disconnect between our phone and in-person customer service, as well as the lack of full 5-year warranty coverage on items purchased at Best Buy under the annual membership. We apologize for any confusion or inconvenience this may have caused.

      We’d love to assist you further. Please reach out to our customer service at [email protected], via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the best possible experience and will be happy to help you with any questions or concerns you may have.

      Once again, thank you for your kind words about our product. We appreciate your patience and understanding as we work to improve our services.

  • Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes cleaning so much faster and easier! I have bad knees and it hurts to mop and sweep. This helped so much that i recommended my mom to buy one too!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your experience! We’re thrilled to hear that this makes cleaning so much faster and easier for you, especially knowing it’s helped with your bad knees. That’s wonderful to hear, and even better that your recommendation helped your mom get one too! Thank you for choosing our product and for taking the time to leave such a helpful comment. We’re always looking for ways to improve, so we appreciate your feedback on all aspects of the product.

      Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!

  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item I have bought it’s my helper at home having 3 kids cleans all the dirt and vacuum at the same time I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It is so easy to use and it is really fast to clean the floors and it works really well. It is a great product to buy and to have.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are loving your new product.

      We’re especially happy that you highlighted how easy it is to use and how quickly and effectively it cleans your floors. Our team works hard to create products that make life easier, and it’s fantastic to know we’ve achieved that for you.

      We appreciate you choosing our product and placing your trust in us. We are always looking for ways to improve, and your feedback is invaluable in that process.

      Please don’t hesitate to reach out if you have any questions or need any assistance in the future. We’re always here to help!

  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Tineco. All the other steamers we had before just seemed to push the dirt around. This feels like it actually cleans our floors, which is especially nice with having pets.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our product. We are thrilled to hear that you are satisfied with your purchase and that you consider it a good product.
      Your satisfaction is our top priority, and we are delighted that our product has met your expectations. We appreciate your choice to shop with us and are grateful for the opportunity to serve you.
      Please be assured that we are continuously striving to enhance our products and services to provide an even better experience for our valued customers. If you have any suggestions for improvement or if there are any other aspects of the product that you would like us to focus on, please do not hesitate to let us know.
      Thank you once again for your kind words and for choosing our product. We are committed to delivering excellence and will continue to work hard to exceed your expectations.

  • Rated 5 out of 5 stars

    Tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh how much I wish I knew about this sooner. Tineco is the best cleaning vacuum that’s come out yet.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you feel Tineco is the best cleaning vacuum to come out yet and that you wish you had discovered it sooner. Your high praise means a lot to us and truly affirms the effort we put into innovation and quality.

      We sincerely appreciate you choosing Tineco and placing your trust in our products. While we’re glad you’re enjoying your experience, we also recognize there’s always room to grow. Your feedback inspires us to keep improving and delivering even better solutions in the future.

      If you ever have any questions, need assistance, or simply want to share more thoughts, please don’t hesitate to reach out to us. We’re always here to help.

      Thank you again for your support. We look forward to serving you again!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new vacuum cleaner. I have vinyl floor, and it is absolutely spotless now, even though i have 2 big dogs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this mop is to use; it has made my life much easier. Only downside is that it sometimes smells when you don't clean the water daily.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for sharing your experience with us! We’re delighted to hear that you love how easy the mop is to use and that it has genuinely made your life much easier. That’s exactly what we aim for!

      We appreciate you also mentioning the downside regarding the occasional smell if the water isn’t cleaned daily. This is valuable feedback for us. While we design our products with easy maintenance in mind, understanding real-world usage challenges like this helps us identify areas where we can potentially improve our instructions or product features to make the cleaning process even more straightforward and minimize any unpleasant odors. We will definitely share this feedback with our product development team.

      Thank you again for choosing our mop and for your candid review. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

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