Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great floor cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great!! Doesn't leave hardly any water on the floor and the floor is clean.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 5 out of 5 stars
Tineco
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my vacuum! Super convenient for 2 small toddlers
I would recommend this to a friendRated 5 out of 5 stars
Great deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal!! Definitely I recommend it!!!!!!!!!
I would recommend this to a friendRated 3 out of 5 stars
Not great for pet hair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wet vac works amazingly… if you don’t have any long haired pets. At that point I have to vacuum before hand, then run this, and at that pace you might as well just vacuum then mop.
I would recommend this to a friendRated 5 out of 5 stars
Awesome buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great purchase. No regrets in purchasing this.
I would recommend this to a friendRated 1 out of 5 stars
Save your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Never worked from the get go and now working with support to get a replacement DWT because of a faulty sensor.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We sincerely apologize for the inconvenience you’ve experienced with your Tineco product. We understand how frustrating it can be when a new purchase doesn’t meet your expectations, and we’re committed to addressing your concerns and improving our products based on your feedback.
Based on your description, it seems that you encountered issues with your device not working due to a faulty sensor. We’re genuinely sorry to hear that you had to reach out to our support team for a replacement under such circumstances.
We’d love to assist you further and ensure that you have a positive experience with our brand. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and will do our best to resolve your issue promptly.
Once again, we apologize for the trouble you’ve faced and appreciate your patience. We value your business and hope to have the opportunity to restore your confidence in our products.
- Pros mentioned:Battery life, Cleaning performance, WeightCons mentioned:Water tank size
Rated 5 out of 5 stars
The BEST in CLASS battery operated floor washer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco Hard Floor Washer One S5 is a fantastic piece of tech to have around your home for hardwoods and other hard floor varieties. You can clean hardwoods, bamboo, linoleum, tile, or anything you would use a mop on that has a smooth surface. The lightweight, portable and cordless S5 has been a dream to use. I am coming from another good floor cleaner, but it has a cord which is quite annoying. The S5 makes cleanups fast and easy since you don't need to look for a plug. The best thing about this is the ability to vacuum, mop, and clean it up in one motion. Build/Design and Aesthetics Nice beautiful modern build in a two-tone colorway using white, grays, and blacks that will blend into your home. It looks and feels like a high-quality machine. There is a beautiful LED screen with information that is very helpful to you and has voice notifications to tell you what's happening with your device. There is a clean readout of exactly how much battery is left. In my experience, I am finished in about 25 mins, and I have 23% remaining. Setup & Ease of Use The setup was straightforward. If you need to, review the manual for where everything goes together, but I found it pretty self-explanatory. It includes a bottle of Tineco cleaning solution for you to add a capful to the reservoir with some water. Next, you click on the handle, put it on the base, and plug in the charger - pretty simple. Let it get to 100% before first use, and you can get to work. Weight and portability The size and shape of this floor cleaner is perfect for quick cleaning. It is light enough to maneuver but tough/heavy enough to take on the edge of a cabinet or occasional couch leg or shelf. My wife and I both agree this is the only one for our place now, and we can get rid of the purple corded one ;). Cleaning and storage The performance of these soft brushes is quite impressive. They don't scratch or leave marks on my hardwood floors, and it leaves the floors damp but NOT wet, which is the DIFFERENCE between this and the competition. My floors are dry in literally maybe 5 minutes vs. 20 minutes using other floor cleaners. I like the multi-use docking station. It works as a self-cleaning station, parts storage, and charger. It uses AI to decide if it needs to do a self-clean or deep-clean - pretty cool! I like the included cleaning brush tool as well. It's used to get in the nooks and crannies of the dirty water tank and much anywhere that needs to be cleaned including the brush roller. It sits tucked away on a small base that contains everything. App and Voice notifications I like the fact you don't need to guess what the icons mean on the display since you get a voice to tell you what's going on. This vacuum has an app that is pretty cool and offers other stats in a journal form utilizing a daily log of use. The Tineco app is pretty cool but doesn't add any real benefit, in my opinion, that you can't get from just paying attention to when you start and stop vacuuming. We need to talk… The tank is small, and I need to empty it twice while doing my kitchen that is 10x15. Aside from the tank size and needing to refill or empty one of the two tanks a few times, this is a breeze to work with. The cleaning time of roughly 30 mins for me is just enough for my needs on a single charge. Aside from this, I really cannot find anything to complain about here!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Daily cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great item for daily cleaning. But I also believe that once a week or every other you still need to bring out the broom and mop to do a thorough cleaning.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 1 out of 5 stars
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product only work for 3 month and stop working
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’ve encountered issues with your Tineco product after just three months of use. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters seriously. Your feedback is invaluable in helping us improve our products and services.
Based on your description, it seems that the product stopped working after a short period of use. We understand how frustrating this must be, and we apologize for any inconvenience caused.
We’d love to assist you further and investigate what went wrong. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and committed to resolving your concerns.
Once again, we apologize for the disappointment you’ve experienced. We value your support and are determined to regain your trust.
Rated 5 out of 5 stars
Tineco vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum light great suction and the voice information is also a plus
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Cons mentioned:Water tank size
Rated 2 out of 5 stars
Not good for larger family
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked of but need to refil clean water & empty dirty water too ofter i couldnt get work done
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum but not worth the money. The vacuum part doesn’t get much off the floor but the mop part cleans good.
No, I would not recommend this to a friendRated 4 out of 5 stars
My new best friend!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, but it doesnt go all the way to the edge or corner.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 5 out of 5 stars
All in One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it, love it, love it. Very versatile and powerfull
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Cons mentioned:Water tank size
Rated 2 out of 5 stars
Water tank not detected
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for 4 months and it gave up. It says that the dirty water tank is not detected. I had the s3 and had to returned it for the same reason.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve encountered issues with the dirty water tank detection on your Tineco vacuum, and we understand the frustration this must have caused you, especially since you had a similar experience with the S3 model.
Based on your description, it seems that the issue lies with the sensor not detecting the dirty water tank. To ensure optimal performance and longevity of your vacuum, we recommend charging the battery after each use and cleaning the filter as needed. Doing this will give you the most suction and longest use time.
We want to assure you that we stand behind the quality of our products, and all of our vacuums come with a two-year warranty. Our customer service team is dedicated to providing you with the best possible support. Please reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST), and we’d be more than happy to assist you further and resolve any issues you may have with our product.
We’re sorry that the product did not meet your expectations, and we hope that you will consider giving us another chance in the future.Brand response from Tineco team
Posted .Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve encountered issues with the dirty water tank detection on your Tineco vacuum, and we understand the frustration this must have caused you, especially since you had a similar experience with the S3 model.
Based on your description, it seems that the issue lies with the sensor not detecting the dirty water tank. To ensure optimal performance and longevity of your vacuum, we recommend charging the battery after each use and cleaning the filter as needed. Doing this will give you the most suction and longest use time.
We want to assure you that we stand behind the quality of our products, and all of our vacuums come with a two-year warranty. Our customer service team is dedicated to providing you with the best possible support. Please reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST), and we’d be more than happy to assist you further and resolve any issues you may have with our product.
We’re sorry that the product did not meet your expectations, and we hope that you will consider giving us another chance in the future.
- Cons mentioned:Price
Rated 5 out of 5 stars
Excellent Cordless Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Cordless Wet & Dry + Mop vacuum I ever owned, I have LG Cord Zero & Dyson 11, but this by far the best, with fraction of price for both LG & Dyson.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 1 out of 5 stars
Worked for a minute, but barely lasted 6 months.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the easy of use when it works. Purchased at the end of August no longer works constantly. Give the error please replace dirty water tank when the tank is on. Call customer service went through every trial to fix it to no avail would not buy again.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hello, we are sorry for the issue you are experiencing with your S5 Floor Washer. Please contact us for additional assistance via email or chat through our website or by phone Mon-Fri: 8 AM - 8 PM 1-855-292-8864. Thank you for being a Valued Tineco customer
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this machine so easy to use and works great only thing I wish it had was more of a scrub brush roller but it works great I have 4 boys and a dog
I would recommend this to a friend Rated 5 out of 5 stars
Best Vacuum cleaner ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What are you waiting for?! Buy it!! You won’t regret it!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 5 out of 5 stars
Great for kitchen and high traffic area
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Great all in one. Floor dries quickly
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend

















