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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,315 reviews
  • Cons mentioned:
    Water tank size

    Rated 2 out of 5 stars

    Dont purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work properly, the voice talk-back feature keeps saying empty water tank. After already emtpying dirty water tank.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vac worth the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wet dry vac, makes mopping up messes so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vac Mop Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this vac and mop combo! Couldn't ask for anything better!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S3, which was less than a year old, frequently failed to charge. When I took it for maintenance, they said they couldn't repair it without insurance. I've only had this machine less than a year ago. This is not an good machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failure on the most basic level

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please explain to me what genius designed a floor cleaner but DOES NOT allow you to spray water YOURSELF. That means if the 'dirt sensor' says its not dirty, then no spraying for you. So enjoy any E Coli/Influenza/Covid left on the floor surface because i can physically see a clear 'stain' on the surface and sit there vacuuming for 10 minutes without a drop of water. Just the dumbest thing ive ever seen in my life. IF they aquire an IQ over 70 and put a manu spray button on this, then it will be 5/5. But its only for light duty use anyway ao of u have any crud/old stains you find, ull have to manually scrub them before using this. Its more for keeping your already clean floors shiney.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After 2 years of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years of use, I can recommend not buying it, it fails all the time, it says that the dirty water tank needs to be emptied, when in reality it is empty, it makes a false contact at the charging base and therefore does not charge, it constantly needs to be maintained to clear the ducts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the machine, it is a definite time saver for cleaning up. Just follow easy clean instructions and this thing is awesome. Has no problem with dog hair or picking up muddy paw prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. I use it multi time per week. It works very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good I'm machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the versatility of this machine, no more swapping back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best floor cleaner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and save a lot of work. Happy wife happy life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very convenient. A must have if you have a kid at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again, very good product, held up well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely buy again, very good product, held up well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great!! Doesn't leave hardly any water on the floor and the floor is clean.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 2 out of 5 stars

    Returning this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. But indont feel it is powerful enough. Just doesnt clean the way i thought it would. The water tank and debris tank in my opinion are too small. I will be returning.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your unpleasant experience. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.

  • Rated 3 out of 5 stars

    I had higher hopes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a decent job but there is a smell from brush no matter how much you do self clean.Also it does not clean all stains. It’s good for overall dust on wood floors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my vacuum! Super convenient for 2 small toddlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal!! Definitely I recommend it!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. No regrets in purchasing this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Weight
    Cons mentioned:
    Water tank size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The BEST in CLASS battery operated floor washer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Hard Floor Washer One S5 is a fantastic piece of tech to have around your home for hardwoods and other hard floor varieties. You can clean hardwoods, bamboo, linoleum, tile, or anything you would use a mop on that has a smooth surface. The lightweight, portable and cordless S5 has been a dream to use. I am coming from another good floor cleaner, but it has a cord which is quite annoying. The S5 makes cleanups fast and easy since you don't need to look for a plug. The best thing about this is the ability to vacuum, mop, and clean it up in one motion. Build/Design and Aesthetics Nice beautiful modern build in a two-tone colorway using white, grays, and blacks that will blend into your home. It looks and feels like a high-quality machine. There is a beautiful LED screen with information that is very helpful to you and has voice notifications to tell you what's happening with your device. There is a clean readout of exactly how much battery is left. In my experience, I am finished in about 25 mins, and I have 23% remaining. Setup & Ease of Use The setup was straightforward. If you need to, review the manual for where everything goes together, but I found it pretty self-explanatory. It includes a bottle of Tineco cleaning solution for you to add a capful to the reservoir with some water. Next, you click on the handle, put it on the base, and plug in the charger - pretty simple. Let it get to 100% before first use, and you can get to work. Weight and portability The size and shape of this floor cleaner is perfect for quick cleaning. It is light enough to maneuver but tough/heavy enough to take on the edge of a cabinet or occasional couch leg or shelf. My wife and I both agree this is the only one for our place now, and we can get rid of the purple corded one ;). Cleaning and storage The performance of these soft brushes is quite impressive. They don't scratch or leave marks on my hardwood floors, and it leaves the floors damp but NOT wet, which is the DIFFERENCE between this and the competition. My floors are dry in literally maybe 5 minutes vs. 20 minutes using other floor cleaners. I like the multi-use docking station. It works as a self-cleaning station, parts storage, and charger. It uses AI to decide if it needs to do a self-clean or deep-clean - pretty cool! I like the included cleaning brush tool as well. It's used to get in the nooks and crannies of the dirty water tank and much anywhere that needs to be cleaned including the brush roller. It sits tucked away on a small base that contains everything. App and Voice notifications I like the fact you don't need to guess what the icons mean on the display since you get a voice to tell you what's going on. This vacuum has an app that is pretty cool and offers other stats in a journal form utilizing a daily log of use. The Tineco app is pretty cool but doesn't add any real benefit, in my opinion, that you can't get from just paying attention to when you start and stop vacuuming. We need to talk… The tank is small, and I need to empty it twice while doing my kitchen that is 10x15. Aside from the tank size and needing to refill or empty one of the two tanks a few times, this is a breeze to work with. The cleaning time of roughly 30 mins for me is just enough for my needs on a single charge. Aside from this, I really cannot find anything to complain about here!

    I would recommend this to a friend