Customer Ratings & Reviews

Bad Quality and workmanship on the vacuum. The bottom plate came off where it charges after only 3 uses. BEST BUY return policy ended within 2 weeks. tineco no help. No warranty. so 500 bucks for a defective vacuum.

This prodict is phenomenal. Does a wonderful job. The features are great and very intuitive

I have owned the S3 model previously and looked for a combination vacuum and mop and this one hits all points. Where Dyson is the king of suction stick vacuums, Tineco is the king of mop/vacuums and their electronics are so intuitive and precise, it does the job and then some. This device has a screen actually showing you how dirty your floors are this device similar to the S3 works on wood and tile and cleans and suctions all of the dirt into a separate dirty water tank. The one issue I see with any of these mop vacs is that the dirty water tank still needs to be handled and emptied and you still have to physically pick out the hair and grime from the filter areas which is pretty nasty so they need to work on the design to allow the water to wash this away. The other issue I see with these mop/vacs is the fact you are restricted to using Tineco cleaning solution only which is kind of a pain and is not always easy to find except on Amazon. I dont mind buying it but you should be able to use any type of cleaning solution to clean. However the job this device does on your floors is beautiful and it works great. I like the ease of use and it includes three roller heads, a cleaning brush and a charging stand which also has voice activation, Wifi connection and it cleans the vac after every use.

Love the Tineco floor cleaner! I was hesitant on spending that much but it's worth it!

Works great - wish it gad a bit better battery, but really does a good job cleaning.

The Tineco Hard Floor cleaner is great for cleaning my hardwood floors. I was previously using a Swiffer, but it became costly after numerous uses. I then restored to using a microfiber mob and a spray water bottle. It worked well, but I got hand fatigue after pressing the water bottle handle numerous times. It got to the point where I didn’t want to clean the hardwood floors as often. I wasn’t sure how well this floor washer would to the job, but I was presently surprised. The manual and setup was very detailed, and the mobile app connected with no issues. When it asked to scan the bar code on the washer, I eventually found out that it’s located behind the water container. I had to remove the water container in order to see the barcode that’s taped onto the washer. It comes with a recommended cleaning solution, but you don’t really need it unless you’re dealing with stubborn dirt. I was able to clean my hardwood floors with warm water. While it uses, it has somewhat self propelled. Perhaps this is caused by the roller brushes. I wasn’t sure if it would dumb water onto the floor. I was glad to see that it lets a small amount on the floor’s surface. The water comes out when going in reverse, it appears that it vacuums it going foward. I kind of wish it was the other way around. Letting the water onto the surface as you move the floor cleaner forward, then vacuums it as you move it back towards you. I was able to clean 1,600 sq.ft. of hardwood floors in less than 20 minutes. Battery life is good too. I had over 70% battery left when I was done. It also has voice prompts but I keep it on mute. The voice prompts are a bit loud. Even when using the app and turning it down to 20%, it was still a bit too loud for my liking. Cleanup was easy. The removal of the floor brushes are easy to remove since it snaps into place magnetically. Overall, this an excellent floor cleaner which I hope to get years of great use.

Do no buy. It was on sale for a reason. Worst vacuum ever used. Battery last 15 mins and it’s terrible for dog hair. Missed returning by 1 day

Not worth the money. It doesn’t clean the floors well. I have to go over them more often then by doing it the old fashioned way. It gets clogged by the smallest things and I need to change the water 4 times just to do my kitchen and living room once. Wouldn’t let a child crawl on the floors after using this item.

Very poor vacuum and mop. The suction was nonexistent and the mop required multiple passes over dirt. Also, you spend more time trying to keep it clean than actually cleaning. Returned it within a week.

Great product after a demonstration I got 3 othet family members to buy.

Works extremely well would recommend this product to family and friends

Do not buy it returning mines next week Not worth it Just get the dyson and manually mop your floor

the vacuum cleaner just stopped working after one year. it was used very little.

Excellent. Floors never felt so clean. My new favorite tool.

I’m so happy I purchased this item. It does an amazing job!

Loved this when it worked. It died after just over a year of mild usage.

The most amazing vacuum i have ever used. 1 of a kind.

It’s so gooooooooooooooooooooooooooooooooooooooooood

It works well excepting the Wifi doesn't make sense

I absolutely love this cleaner! We've always been a swiffer family since they were introduced but that generally involved pre-sweeping to get up all the dirt, then running out the swiffer, realizing we were out of the pads half the time, and then getting halfway through mopping and realized you'd missed a spot to sweep. This settles that entire problem as I can literally just run over any minimal physical debris with the vacuum portion and continue cleaning with the roller. Overall ease of use is pretty good, the battery does take a bit to get fully charged (I believe they notate 4 hours). Considering there's plenty of time between uses, it always gets charged up by the next time I need to use it so I haven't encountered what happens when it runs out of power. The self clean on the roller head is really well done and since you have a second one, you run the clean cycle, and then switch the heads so the last used one can dry. Pulling apart the tank and filters to clean is fairly easy also. The one improvement I'd like to see is for the handle/tank area to hinge back further so I can further under the sofa. Someday I'll move it aside to clean with this but until then the Roomba at least keeps the dust out from under it.