Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Love love love this Mop/Vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Mop/Vac it does everything it says it will and then some. I have purchased one for me and 2 for gifts. I think these are wonderful.
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing all in one.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this so much. If you are between getting this and something else this is your vacuum/mop. Don’t walk run.
I would recommend this to a friend No rug vacuum.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the vacuum but returned it because I have a lot of area rugs which made it more stressful and more work because I had to remove the rugs because of the mop feature.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for sharing your feedback regarding your experience with our vacuum! Your satisfaction is incredibly important to us.
We understand that having a lot of area rugs can present some challenges, particularly with the mop feature. Your insights about the added stress and effort involved in removing the rugs are invaluable to us. Your feedback will certainly help us as we continue to enhance our products to better cater to the diverse preferences and situations of our users.
Thank you again for taking the time to provide your thoughts. If you ever decide to revisit our product line or if you have any further suggestions, please don't hesitate to reach out. We genuinely appreciate your input and hope to serve you better in the future!
- Pros mentioned:Ease of use
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the best thing to ever be invented! Can’t begin to say how easy it is to use, clean and charge. Absolutely Love Ot!
I would recommend this to a friend - Pros mentioned:Cleaning performance
The Mobile App Ruins the Experience
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco FloorOne S3 does a remarkable job cleaning tile and hardwood flooring. The Tineco FloorOne S3 assembled quickly and does so without the need for tools. The Tineco FloorOne S3 has an average amount of clean water and gray water capacity in it's separate reservoirs. The display on the Tineco FloorOne S3 is big and vibrant. All of these aspects made for what was expected to be a completely high-end experience. But the problem is ... the mobile App. We were able to test out the Tineco FloorOne S3 skipping the mobile app setup - which was a good thing. It cleaned our large Kitchen (tiled flooring), Great Room and entry Hallway (both Hardwood) with ease and with spectacular results. The included cleaning solution is good stuff. We were able to clean all three areas with roughly 20 to 30 remaining power capacity in the battery when it was all said & done. Thumbs up! It's very good that Tineco included an extra roller brush and filter in the kit. But here's where the entire experience went horribly wrong. The mobile App. We tried to connect the Tineco FloorOne S3 to two different mobile phones and our home network with constant network connectivity interruptions. I was curious to learn if there was 1) a way to lower the volume on the voice prompting 2) determine if there was an easy way to update the units firmware and check its status and 3) learn if there were any features not readily apparent in the scant documentation that accompanied the unit inside the box. Unfortunately, I was unable to successfully connect the Tineco FloorOne S3 via WiFi and I've been unable to find any helpful resource to troubleshoot the issue. This is why I am rating this product as Poor. The dependency on the mobile App is apparent and not having it function easily, completely ruined the entire experience. Pros: Solidly constructed Good cleaning performance Good battery performance Nicely organized charging base with onboard storage for the extra components Cons: Obnoxiously loud voice prompting with no onboard way to lower or even mute the volume of that voice with a simple touch Clunky and tedious mobile App that simply won't stay connected throughout the setup process I cannot recommend this product to anyone at this time because the software side of the experience was completely frustrating. Tineco should have used Bluetooth pairing like most other, high-end IOT devices.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .YourMainDude, thank you so much for leaving us feedback on the Tineco FloorOne S3! We’re so happy to hear you had a remarkable cleaning experience. I’m sorry you’re experiencing issues with connecting to the App. I have included a link below to our troubleshooting page that gives step by step instructions. Please reach out to our Customer Service team, they can walk you through the steps and help you troubleshoot. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email at [email protected]. Thanks again YourMainDude, we appreciate the feedback! https://us.tineco.com/support/troubleshooting/103.html
- Pros mentioned:Ease of use
Good stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. She says it does what its suppose to, she dosnt trust me to vacuum so if so thats all i know
I would recommend this to a friend - Pros mentioned:Cleaning performance
the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have animals in your home, you need this! This thing is awesome. Seriously. I was skeptical. It is awesome.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Go get one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Tineco! Its easy to use and I got my mopping done without hurting my back. My only complaints are because my house is so big, I am having to refill and dump more than I'd care to and theres about a 1 to 1.5 gap between where the mop cleans and the wall. I do wish it would get right up against the wall. But those things arent enough to make me give it less than 5 stars because its still pretty awesome!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth every penny!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works amazingly well on my LVP floors (luxury vinyl plank). I use distilled water only and it does a beautiful job in less that half the time I used to spend on cleaning the floors. Love it!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Game changer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. All in one cleaning system that literally cleans itself as well! Best purchase I’ve made in a long time!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Buy this now!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS SO MUCH! Perfect for everyday quick sweep/mop situations (2 dogs/3 cats!!) I highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Best mop machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite mop machine l’ve ever bought .and very convenient and easy to use . Very recommend .
I would recommend this to a friend - Cons mentioned:Water tank size
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well but the water tanks are too small and you have to repeatedly dump and refill them.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Most excellent machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best mop ever! It not all cleans, it also talks to you!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth Every Penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes cleaning my surface floors to a new level, especially with having two dogs!
I would recommend this to a friend - Cons mentioned:Water tank size
Solid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed for our hardwood floors. Need to clean water every time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great floor cleaner.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best floor cleaner I've ever used and I've had hardwood floors for 40 years.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tineco
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great vacuum, love the way it cleans and how easy it is to manage
I would recommend this to a friend - Pros mentioned:Cleaning performance
BUY IT ALREADY GEEZ
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.STOP reading reviews trying to decide if you should buy this thing. Just do it.Worth every penny.Espicially if you have animals and kid. No I am not sponsored or anything like that..
I would recommend this to a friendBrand response from Tineco Support
Posted .Nicole, thank you for leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 as much as we do! We agree, the FloorOne S3 is powerful enough to handle the toughest kids and pets so buy it already! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Nicole and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a must.it should be in every household. Very good.
I would recommend this to a friend