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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Deep Cleans In Minutes

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly was a breeze, the handle clicked in easily and required no tools to setup. I love that it included extra parts and the cleaning solution. There is 2 settings, Auto and Max. I was very impressed with the auto mode. It detects how dirty the area is to know how powerful it has to run. As I moved down my hallway in front of my laundry room it detected the excess dust and automatically increased it's cleaning power. The ring around the screen was red and turned blue once the area was thoroughly cleaned. I was able to quickly and efficiently clean my whole downstairs in under 15 minutes and by the time I was done and rinsed the water tank, the water was completely black and my floors looked amazing! I highly recommend this item to anyone, it really does deep clean in a fraction of the time and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. It's well designed and built. Extremely well packaged. Clever instructions. Clear voice control. Very quiet for its class and purpose. Cleans well. I like the "self-propelled" drive: it's helpful without being overpowering: it feels your control. Minor water streaks dry out clean; I have a feeling I'm not running it properly, and expect my technique to improve. I really like it. Does everything as expected to do. Customer service is very responsive (pertaining another purchase from Tineco). Overall, very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great Vacuum, but still a little bit to go.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited some time to review this to give the product a good 30-60-day run before this review. The vacuum has been used only on hardwood floors and would rate the cleaning job it has done on the floors a B. Upon first use the vacuum comes with 2 rollers, You'll need to change out rollers every 45 days if you vacuum at LEAST once a week on wood floors. In my opinion, I don't see that as gaining much value out of a part that you will have to consistently change out I recommend every 30 days to have a properly clean floor. You will have to purchase, with some difficulty through their website ( or Amazon if you're lucky, customers like myself had problems purchasing rollers for this model) When purchasing through their website it can take at LEAST 2 weeks to get to your door with no additional options for shipping, Which is disappointing. Can this almost replace your mop and broom in the house? almost yes, Does this have important areas of opportunity to address before purchasing this as a customer? Also Yes, the price range for its more, expensive senior competitors Do I Reccomend this Vaccum? Yes, as long as you preemptively buy perhaps 4 rollers along with your purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Amazing!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wet mop is worth every penny. In the beginning I would sweep the floor with a broom before mopping. This mop picks up everything (hair, dirt, dust, etc.). The water in the dirty canister gets pretty dirty. This wet mop is amazing but the only that I didn’t like about it was that it was gross having to clean out all that hair and dust out of the dirty water canister. Here comes the game changer. My friend told me about the dyson vacuum. So I bought one. I was in cleaning heaven the first time i used the dyson vacuum instead of my broom prior to using the tineco mop. OMG!!!! The water in the dirty canister of the tineco mop came out less dirty, less hair, less gross!!!!! The dyson vacuum cuts my sweeping/vacuum time in more than half plus it’s easy on my back. It probably takes about 20-30 minutes for me to vacuum and mop now. Love it!!!! I can instantly see and feel how clean my floor is after mopping.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    You think your floors are clean?

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait until you use this! We keep a pretty clean house. My lady prides herself on how clean the kitchen floors are. 2 hours after she mopped, We tried out our Tineco Hard Floor Washer One S5. The amount of dirty water we had was disconcerting. This thing cleans like noones business! The display showing how clean -red to blue- the floor is works! (I thought it was a gimmick) One spot we went over several times before it showed clean. I really believe after using this floor cleaner, you COULD eat off the floors! The dock also puts it in self clean mode when charging. Battery level display was nice as well, you can see when it's about used up and needs charged. AS well as cleaning, it left the floor pretty dry, very minimal drying time was needed.. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Excellent quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, reliable, easy to use, lightweight and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Hardwood Vacuum and Washer Cleaner !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S3 Vacuum and Washer has above average cleaning ability that I'm saving about 30 minutes each time I clean my floors now. The Wi-Fi link to the internet and the cell phone app has to be the real changing factor in making this the #1 - hardwood cleaner as I never have to worry about knowing when to add in the clean water or remove the dirty water as it tells me automatically. The self-cleaning tools are also set up to tell me when it it needs to clean the vacuum itself. To top this off the price that COSTCO is selling them for beats any of the competition including Best Buy. Just check the Special Events section on the COSTCO website.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Reeves, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your floor cleaner and saving time in the cleaning process!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Reeves and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great routine clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clean afterwards. It doesn’t scrub nasty floors but great for routine cleans.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Life-Changing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me so much time and allows me to clean my floors more frequently, giving me peace of mind when my twins are crawling around! It picks up the food that my twins are flinging around during meals. The tank fills up pretty quickly, but it's still enough for me clean my kitchen, living and dining rooms in one go. I highly recommend this, especially for families!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco S5 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with this machine. It makes cleaning fun and is truly a joy to use. So satisfying to look at my clean floors. Make sure to hand clean the roller every once in a while. The cleaner the machine the cleaner your floors. I would 10 out of 10 buy again. My floors are not just clean. They are "Tineco Clean"

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best investment ever! Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I was super hesitent on spending the money on a vacuum/mop, but my husband knew I wanted it and surprised me with it. And honestly, hands down, it is the best $500 I have ever spent. It saves so much time and does an amazing job. Leaves my floors way cleaner than with a manual mop does even. I recommend it to anyone anywhere! Buy it! You will thank all the reviews later!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and does a great job... would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well; ease of use; floors look very clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vacuum EVER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely obsessed with this new 3-in-1 vacuum from Tinesco! It cleans the floors better than anything we have ever used before. My husband is so obsessed with cleaning our floors every day now! Highly recommend this product to anyone with lots of house foot traffic and animals!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    It vacuums and mops at the same time!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It is just what I need to speed up my cleaning time! It is easy to set up. Just download the app and connect to your Wi-Fi and it's ready to clean! If you just want to vacuum, you can do that also. This lightweight vacuum has a lot of power. It has a bin on the front of the vacuum for dirt and trash and a bin on the back for water and cleaning solution. The cleaning solution is included in the box plus an additional mop roller. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Cleans well, annoying voice

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire home is carpet-free and I live in the country which means I do a lot of floors! The Tineco floor cleaner came packed very well and it was a snap to insert the handle and get ready to charge it. I was happy with the cleaning job that the machine did, but the voice is entirely too loud and annoying. I could not find a way to turn it off. I also could not figure out why you would use the app an it took too much time to fool with it and I did not feel it would be any advantage. I would have rated it a four except for the annoying voice!

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Aggieof83, thank you for taking the time to reach out and leave us a review on the FloorOne S3! I’m thrilled that you had a great cleaning experience and that the S3 was easy to put together! The FloorOne S3 not only washes hard floors, but it also vacuums at the same time! Floor One S3 features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction, and maximizes runtime. I’m sorry you were having issues connecting with the App and you found the voice assistant annoying. Please call in or email our Customer Service team, they can help with both of those issues! All the Tineco products come with a 2-year warranty. Customer Service can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email us at [email protected]. Thanks again Aggieof83, we appreciate the feedback and we hope to hear from you soon!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maid 007

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine especially if u have dogs But it cleans floors really well and u can tell how much dirt it picked up on the dirty water canister attached to machine which u need to empty when done. Also perfect as it works cordless because you charge I Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    False advertisment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had this listed at 50% off deal of the day i tried to buy and they changed price at check out to 20% off i spoke yo employes no 1 really cared did not get deal advertised best buy lied false adveetisement and refuse to sell for price listed told mybtgere will be a good sale coming up that never happens this was 2 weeks ago illegal to list for a price and sell at another mistake or not !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life a Mothers helper..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mop/Vacuum is like my Mothers Helper.. i keep in near the kitchen where i can easily just grab it and clean up messes. even my 9 year old knows how to clean the floors and loves it when i allow it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Product not the best for family with toddlers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I’d love this product but I don’t like that I need to keep changing the dirty tank filter after 30 min or so and then the clean water tank too. It doesn’t really get into corners and with toddlers I don’t think it was the best purchase because any little item gets stuck and the vacuum stops working.

    No, I would not recommend this to a friend