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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does a good job on hardwoods.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, machine is very quiet and does a good job of cleaning the hardwoods. The run time is very adequate, I am able to clean the whole floor with plenty of time left over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is Terrific!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is terrific, a real advance over mopping or "swiffering" a floor. Came with two mop-rollers so one can dry outside while the other is ready to go. Very easy to fill, empty, clean. Excellent fit 'n finish. Doesn't leave a lot of water on the floor, but sucks it all up with the dirt. Easy to use everyday even for bad, lazy housekeepers like me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Works great and makes mopping so much easier! I did learn it's important to remove the filter and mop part after use to dry out to avoid odor. Still, not hard and way easier than sweeping or vacuuming then mopping.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    What a smart little machine! Must buy this one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing is cool. My wife did tons of research before deciding on this one. I am not sure all of the things it does, but it cleans itself, when you are cleaning a spot it will turn red, and gradually blue to let you know it is clean. It can detect how dirty it is and will adjust power accordingly. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing! Buy it You Won’t Regret It.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a paid review! I told my fiancé I don’t usually create reviews, but i had to because this thing rocks period. It’s literally the best hard surface machine I have ever used. I cleaned the whole house including bathroom floors and wanted to keep cleaning. In conclusion, I honestly can’t say anything negative about it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean floor good mood

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We did not know we need it until we have it. Now my floor look stunning and my friends are asking me what I am using.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    The Best Hardfloor Appliance!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for an automatic hard surface cleaner or are just sick of doing the job on your hands/knees, this is the device you’ve been searching for. It’s so simple to use and has great results. You can do vacuum only, water and vac, or cleaner solution and vac. It’s also nice to have the timer/charge percentage readout right on the screen so you know how much longer you have before you need to recharge. I chose this over the robot mops due to all of the obstructions in my space that are more simply avoided manually. I cant recommemd the Tineco S5 enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy cleaning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum makes cleaning so much faster and easier. If you have hardwood or tile floors sweep and mop at the same time. It works on area rugs too!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your thoughtful feedback! We’re delighted to hear that our vacuum makes cleaning so much faster and easier for you, especially with its ability to sweep and mop hardwood or tile floors at the same time. We’re also glad it works well on area rugs—your satisfaction is our top priority.

      We truly appreciate you choosing our product and are committed to continuous improvement. Should you have any suggestions or encounter any issues in the future, please don’t hesitate to reach out to us. We’re always here to help.

      Thank you again for your support. We look forward to serving you again!

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Almost made it a year!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it mops and cleans my hardwood floors so well. The downside is the battery charge doesn’t last long enough and there isn’t a way to have a second battery. In addition, just before my one year was up the battery stopped charging all together. I had to package it up or pay UPS to do it (they say they will reimburse me for it but I won’t give my checking information in an email) and send back w their label. I’m still waiting so time will tell when I get it back and how long it works after being repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    my best purchase in years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had seen good reviews and I expected a good product…. but this vacuum cleaner far exceeded my expectations…. Where have I been all my life? My floors have never been so clean, like now!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love love love this Mop/Vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Mop/Vac it does everything it says it will and then some. I have purchased one for me and 2 for gifts. I think these are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing all in one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much. If you are between getting this and something else this is your vacuum/mop. Don’t walk run.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Tech Insider Network Member

    Rated 1 out of 5 stars

    The Mobile App Ruins the Experience

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco FloorOne S3 does a remarkable job cleaning tile and hardwood flooring. The Tineco FloorOne S3 assembled quickly and does so without the need for tools. The Tineco FloorOne S3 has an average amount of clean water and gray water capacity in it's separate reservoirs. The display on the Tineco FloorOne S3 is big and vibrant. All of these aspects made for what was expected to be a completely high-end experience. But the problem is ... the mobile App. We were able to test out the Tineco FloorOne S3 skipping the mobile app setup - which was a good thing. It cleaned our large Kitchen (tiled flooring), Great Room and entry Hallway (both Hardwood) with ease and with spectacular results. The included cleaning solution is good stuff. We were able to clean all three areas with roughly 20 to 30 remaining power capacity in the battery when it was all said & done. Thumbs up! It's very good that Tineco included an extra roller brush and filter in the kit. But here's where the entire experience went horribly wrong. The mobile App. We tried to connect the Tineco FloorOne S3 to two different mobile phones and our home network with constant network connectivity interruptions. I was curious to learn if there was 1) a way to lower the volume on the voice prompting 2) determine if there was an easy way to update the units firmware and check its status and 3) learn if there were any features not readily apparent in the scant documentation that accompanied the unit inside the box. Unfortunately, I was unable to successfully connect the Tineco FloorOne S3 via WiFi and I've been unable to find any helpful resource to troubleshoot the issue. This is why I am rating this product as Poor. The dependency on the mobile App is apparent and not having it function easily, completely ruined the entire experience. Pros: Solidly constructed Good cleaning performance Good battery performance Nicely organized charging base with onboard storage for the extra components Cons: Obnoxiously loud voice prompting with no onboard way to lower or even mute the volume of that voice with a simple touch Clunky and tedious mobile App that simply won't stay connected throughout the setup process I cannot recommend this product to anyone at this time because the software side of the experience was completely frustrating. Tineco should have used Bluetooth pairing like most other, high-end IOT devices.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      YourMainDude, thank you so much for leaving us feedback on the Tineco FloorOne S3! We’re so happy to hear you had a remarkable cleaning experience. I’m sorry you’re experiencing issues with connecting to the App. I have included a link below to our troubleshooting page that gives step by step instructions. Please reach out to our Customer Service team, they can walk you through the steps and help you troubleshoot. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email at [email protected]. Thanks again YourMainDude, we appreciate the feedback! https://us.tineco.com/support/troubleshooting/103.html

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best thing to ever be invented! Can’t begin to say how easy it is to use, clean and charge. Absolutely Love Ot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. She says it does what its suppose to, she dosnt trust me to vacuum so if so thats all i know

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Go get one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Tineco! Its easy to use and I got my mopping done without hurting my back. My only complaints are because my house is so big, I am having to refill and dump more than I'd care to and theres about a 1 to 1.5 gap between where the mop cleans and the wall. I do wish it would get right up against the wall. But those things arent enough to make me give it less than 5 stars because its still pretty awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have animals in your home, you need this! This thing is awesome. Seriously. I was skeptical. It is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazingly well on my LVP floors (luxury vinyl plank). I use distilled water only and it does a beautiful job in less that half the time I used to spend on cleaning the floors. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Game changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. All in one cleaning system that literally cleans itself as well! Best purchase I’ve made in a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No rug vacuum.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the vacuum but returned it because I have a lot of area rugs which made it more stressful and more work because I had to remove the rugs because of the mop feature.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for sharing your feedback regarding your experience with our vacuum! Your satisfaction is incredibly important to us.

      We understand that having a lot of area rugs can present some challenges, particularly with the mop feature. Your insights about the added stress and effort involved in removing the rugs are invaluable to us. Your feedback will certainly help us as we continue to enhance our products to better cater to the diverse preferences and situations of our users.

      Thank you again for taking the time to provide your thoughts. If you ever decide to revisit our product line or if you have any further suggestions, please don't hesitate to reach out. We genuinely appreciate your input and hope to serve you better in the future!