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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,312 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A working moms dream appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t describe how much I love this thing. I had the very old, first ever style of this and it finally died. This one far surpasses that one. It cleans itself so well, came with additional parts, the stand is GENIUS I don’t even have to remember to plug it up because all you do is sit it on the stand, it’s not insanely loud, it cleans really well and I love the auto mode and max mode. The auto mode truly does work better than I thought it would. If there is a sticky spot from my children making messes it detects it, turns red, and basically activates max mode. I see this thing lasting a long time and I don’t dread cleaning it! I almost forgot to add that the voice commands are so helpful. It takes all the guesswork out of troubleshooting.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are absolutely thrilled to receive your glowing review! It’s fantastic to hear that our product has exceeded your expectations and has made cleaning a much more enjoyable experience for you. The self-cleaning feature, additional parts, and the genius stand are all elements designed to enhance usability and convenience, so we’re delighted to know they’re serving their purpose well.

      The auto mode and max mode are features we’re particularly proud of, and we’re glad to see that they’re performing seamlessly for you, even in challenging situations like sticky spots. The voice commands, too, are a testament to our commitment to making your experience with our products as smooth as possible.

      Thank you for choosing our product and for taking the time to share your feedback. We’re committed to continuous improvement, and your positive experiences motivate us to keep pushing the boundaries of innovation.

      We look forward to continuing to provide you with products that make your life easier and more enjoyable. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out.

  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Best floor care purchase EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first floor of our home is about 90% tile, and we also have a sweet little pooch who sheds. Of course this means that frequent mopping is a necessity. The Tineco S5 is quiet, light weight, cleans itself and all I have to do is fill it with cleaning fluid and empty the dirt water. I love this machine. I don't have to walk back and forth between a bucket and where I left off. I don't have to lug the bucket, now full of dirty water to the sink or bathtub to empty it. I don't have to worry about the fact that the mop never really comes clean and leaves streaks on the floor no matter how hard I wring it out. I no longer dread cleaning the floor. Follow the directions and you will love using this. This is the best floor care purchase I have ever made, bar none. And I've been taking care of my own home for more than 40 years!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Tinec0 E3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have pets and this is light and easy to use. I had another brand with the same type roller and hated it. My run time seems to be longer than others have stated. One fill and dump does all I need. Yes, the tanks are small but the efficiency makes the water go further and the tanks are not bulky and cumberson to dump and fill. Clean up is a breeze as this machine cleans itself. I have recommended this to friends

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    The cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cleaning tool I've ever bought love it makes things so quick and easy to clean al though cleaning the dirty water take is nasty but it does an amazing job on the floors chrage holds have not had it run out on my yet must buy product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your experience with our cleaning tool! We’re thrilled to hear that you consider it the “best” you’ve ever bought and that it makes cleaning “so quick and easy.”

      We really appreciate you choosing our product. We’re delighted that it’s doing such an “amazing job” on your floors and that the charge holds up well.

      Regarding your comment about cleaning the dirty water – thank you for letting us know that part is “nasty.” We take all feedback into account, and we’re constantly looking at ways to improve our products, even the less pleasant aspects of maintenance.

      Thank you again for your support and your recommendation that it’s a “must buy product.” If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Suction, Water tank size

    Rated 4 out of 5 stars

    Keep it clean brah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More hygienic than spreading dirty water around on the floor with a mop. Does a good job cleaning 98% of messes and would probably be closer to 100% of messes if the spill isn’t allowed to sit long enough to dry up and stick. Definitely easier on the back and prefer this to a traditional mop but the water tank could be a little bigger and there is room for improvement on the suction.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Shane, thank you for leaving us a review on the FloorOne S3! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. When you get some time, please contact our Customer Service team regarding the suction power on your S3 there may be an issue we can help to fix! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Shane and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Awesome home cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product as it cleans and it vacuums at the same time. My only issue is it takes hours to fully charge.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Pet neccessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this floor washer. We have 4 dogs and it really helps keep the floors clean. Very little effort is needed to push the machine. It is almost like it is self propelled.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback and for taking the time to share your experience with our floor washer. We’re thrilled to hear that you love the product and that it has been effective in keeping your floors clean, especially with four dogs in your home. We’re also glad that you find it easy to maneuver with its self-propelled-like feature.

      We sincerely appreciate you choosing our product and are grateful for your support. Your satisfaction is our top priority, and we’ll continue to work diligently to enhance our products based on valuable customer feedback like yours.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out to our customer service team. We’re always here to help.

      Thank you again for being our customer.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Convenient All-in-One Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Tineco Floor One S3 Extreme for a while now, and it’s made cleaning my hard floors so much easier. I love that it vacuums and mops at the same time, and the iLoop sensor really does adjust well when it detects dirtier spots. The self-cleaning feature is a lifesaver! I don’t have to deal with scrubbing the roller after every use. The only downside is that the water tank is a little small, so I sometimes have to refill during a bigger job, and the battery doesn’t last forever. Overall though, it leaves my floors looking spotless and dries quickly, which makes it worth it for me.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on the Tineco Floor One S3 Extreme. We are thrilled to hear that it has made cleaning your hard floors much easier and that you are enjoying the simultaneous vacuuming and mopping capabilities. It’s also great to know that the iLoop sensor is effectively adjusting to dirtier spots and that the self-cleaning feature has been a lifesaver for you.

      We appreciate your honesty in pointing out the areas where we can improve. We are aware that the water tank size and battery life are important factors for our customers, and we are continuously working on enhancing these aspects of our product.

      Your satisfaction is our top priority, and we are committed to delivering high-quality products that meet your expectations. We are glad that the Tineco Floor One S3 Extreme leaves your floors looking spotless and dries quickly, making it worth it for you.

      Thank you again for your kind words and for choosing our product. We will keep striving to improve and provide you with an even better cleaning experience in the future.

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Best wet vacuum in the game!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the “best version” of the Crosswave, which I purchased and wanted to love before I gave up after endless issues. It leaves no film or residue, it doesn’t spit out dirty water when i go over floor thresholds, it hasn’t gotten clogged up ONE time even when sucking up giant fur balls or dog food that our son spilled or cat litter that got tracked out or random yard debris brought in from outside by the dogs, the suction is super good, it gets way closer to the baseboards than the crosswave did, the self clean cycle is flawless, and I can do my entire house and it’s still charged. My only teensy tiny complaint is that I feel like the clean and dirty water tanks could be a little bit bigger. I have to empty the dirty water tank and refill the clean water tank usually 3 times if I’m doing my whole house. But even that part is way easier than the crosswave and is so simple I can’t bring myself to deduct any points. It takes me less than 30 seconds each to do. I can’t believe bissell is even still producing the crosswave when this exists. It’s infinitely better and way more convenient than mopping. Sweeping, vacuuming, and mopping usually take me 2 1/2 hours and my back is killing me from scrubbing and carrying around a bucket. I can get my whole house done in less than 30 minutes with this. It’s also incredibly convenient for small messes if you have pets and children. So worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Pros and cons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because I was trying to find something that can help with deep cleaning my floors. Before I continue, i used other mops and it never fully left it clean. On the first try of this, I passed a wipe and no residue was left on the wipe so first point! Second point, you can use it as a broom as well for those lazy days. Third pro, I love that I can use it for deep clean or regular clean without having the floors fully wet for hours, it dries quickly. Fourth, it self cleans after you drop the dirty water out and add nee clean water. However, the small container for clean and dirty water will make it inconvenient for homes that are bigger so thats my con. Plus, dont like that we have to use only the cleaning product thet provide.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great vacuum mop - my floors are always clean now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and also to clean up after. I use it on our hardwood, tile and even our low pile area rugs. It says you can’t use it on carpet and I certainly wouldn’t recommend it, but on the suction only mode - it picks up dry crumbs and debris on our rugs. I wouldn’t use it for regular vacuum purposes if I wanted a deep clean (we have a Dyson for that), but for quick clean ups and when I’m mopping anyway, it gives the rugs a quick clean. Doesn’t do great dried on messes (like small onion chopping that may have been missed and dried on the floor), but cleans up dried wet messes (like spilled coffee) very well. I also like the edge cleaning since the brush goes all the way to the edge. Makes cleaning under the cabinets simple and thorough. A little louder than I expected (not bothersome), so I’d you have a light sleeper - they may not sleep through it. It’s somewhat self propelled so the one I bought for my elderly mom is easy for her to maneuver with a bad shoulder. Less work on her tired arms. VERY happy with the product. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great hard floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and does a great cleaning job. Very advanced capability.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tinco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than and easier than a regular mop!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Best machine for mopping

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy using this mop! It’s amazing how easy it is to use. I am always surprised as to how much it really picks up off the floor. It is the best, except for I wish the clean water tank was bigger and dirty water tank, too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning both tile and wood floors. I have not connected to the app and I don't see an immediate need yet. I do wish the water and dirty water tanks were a little bigger. My kitchen floor is uneven slate and I was very impressed on the amount of dirt picked up. I get about 30 mins of charge and have to empty the dirty water tank twice to cover my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mop because it was on sale and I wanted a mop that I could use in between when I don’t feel like busting out the big bucket of water to mop my floors. I wasn’t expecting much from this mop but I was blown away! I absolutely love this thing! It saves my back from mopping my entire house and carrying around the bucket of water from room to room. I was able to mop my entire house, most of my house has ceramic floors, I was able to do the job in about 15 minutes and let me tell you.. I thought my floors were fairly clean because I had literally just had the cleaning lady clean the house that morning, but the dirty water tank was so disgusting when I was done mopping, I was amazed! I can’t say enough good things about this mop. If you want to have clean floors without breaking your back mopping, you need this mop!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review! We're thrilled to hear that our mop exceeded your expectations and has become a staple in your cleaning routine. It's fantastic to know that it has made mopping your ceramic floors a quick and effortless task, saving you time and strain.
      Your kind words and endorsement are greatly appreciated. We're committed to providing our customers with products that make their lives easier and more comfortable. We're glad to hear that our mop has done just that for you.
      Thank you for choosing us and for taking the time to share your positive experience. We hope to continue to provide you with products that meet and exceed your expectations.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Works very well, but not perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, but does not fully wash edge to edge. There’s a half of an inch I need to by hand if dirty next to my kitchen cabinets. It does vacuum edge to edge, though. In other words, it will pick up the crumbs, but will not remove the stains close to the cabinets. Some stains are hard to get rid of, but there’s nothing better on the market right now that I am aware of. I wish I could pour hot water, it would have certainly helped. Easy to use and clean. Self cleaning is a nice feature, but I wish it ran few mins longer and blew warm/hot air so I woudn’t need to take the filter out for drying. I gave it four stars as it can get tad better and become perfect, but also to be honest, I cannot imagine using a mop again. This is a reallly good product. I hope it will serve me few years. Best thing about it is there are no water marks/strikes left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes mopping easier!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this floor cleaner. I've had it for about a year now and use it several times a month. It does a great job cleaning and drying LVT. Also picks up pet hair great. I wash the brushes every few uses so they are always fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    New best friend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Floors are nice and clean. I have 3 dogs inside and no issues with the pet hair and clogs. My upstairs is approx 1600 sq ft. I can clean all floors on the battery. Easy to use and the self cleaning cycle is wonderful!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 4 out of 5 stars

    Works Fine, Could Have a Bit Larger Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It cleaned our vinyl plank kitchen better than expected, but I could still get dirt off with a white paper towel. A week later, cleaned again and it was much better. Our granddaughter's soles aren't black after a day of barefoot play. No more scrubbing with a mop and dirty, reused water and no more vacuuming before and after the mopping. I wish the reservoirs were a little bigger. The charge lasted through two refills and dumps of the waste water, 500-600 square feet of flooring, but I did a couple of laps in the kitchen, especially in front of the cooktop and also cleaned all the comfort mats. The right edge of the roller gets closer to the wall; I had to switch direction to get near the baseboard. And the Tineco free-gift link didn't work even after creating an account. I will research other cleaners to dilute.

    I would recommend this to a friend