Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Floor One S5 Extreme, particularly its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some users find the water tank size insufficient and consider the product a little pricey, while a few have experienced charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,365 reviews
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 4 out of 5 stars

    Works Fine, Could Have a Bit Larger Capacity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It cleaned our vinyl plank kitchen better than expected, but I could still get dirt off with a white paper towel. A week later, cleaned again and it was much better. Our granddaughter's soles aren't black after a day of barefoot play. No more scrubbing with a mop and dirty, reused water and no more vacuuming before and after the mopping. I wish the reservoirs were a little bigger. The charge lasted through two refills and dumps of the waste water, 500-600 square feet of flooring, but I did a couple of laps in the kitchen, especially in front of the cooktop and also cleaned all the comfort mats. The right edge of the roller gets closer to the wall; I had to switch direction to get near the baseboard. And the Tineco free-gift link didn't work even after creating an account. I will research other cleaners to dilute.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Wonderful wet vacuum

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic! We have LVP floors and it would be really hard to go back to a mop after this. It's so fast to clean and great to clean up spills, battery lasts a lot longer than expected too

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you are enjoying the efficiency and convenience of our product, especially its effectiveness on LVP floors and in quickly cleaning up spills. It’s also great to know that the battery life has exceeded your expectations.

      Your satisfaction is our top priority, and we are grateful for your choice to trust our brand. Please rest assured that we are continuously striving to improve our products based on customer feedback. If you have any further suggestions or if there are areas where we can enhance our product, do not hesitate to reach out to us.

      Thank you once again for your kind words and support. We look forward to serving you better in the future!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A working moms dream appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t describe how much I love this thing. I had the very old, first ever style of this and it finally died. This one far surpasses that one. It cleans itself so well, came with additional parts, the stand is GENIUS I don’t even have to remember to plug it up because all you do is sit it on the stand, it’s not insanely loud, it cleans really well and I love the auto mode and max mode. The auto mode truly does work better than I thought it would. If there is a sticky spot from my children making messes it detects it, turns red, and basically activates max mode. I see this thing lasting a long time and I don’t dread cleaning it! I almost forgot to add that the voice commands are so helpful. It takes all the guesswork out of troubleshooting.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are absolutely thrilled to receive your glowing review! It’s fantastic to hear that our product has exceeded your expectations and has made cleaning a much more enjoyable experience for you. The self-cleaning feature, additional parts, and the genius stand are all elements designed to enhance usability and convenience, so we’re delighted to know they’re serving their purpose well.

      The auto mode and max mode are features we’re particularly proud of, and we’re glad to see that they’re performing seamlessly for you, even in challenging situations like sticky spots. The voice commands, too, are a testament to our commitment to making your experience with our products as smooth as possible.

      Thank you for choosing our product and for taking the time to share your feedback. We’re committed to continuous improvement, and your positive experiences motivate us to keep pushing the boundaries of innovation.

      We look forward to continuing to provide you with products that make your life easier and more enjoyable. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out.

  • Pros mentioned:
    Battery life, Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Bissel who?

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So, I purchased this for my girlfriend after she had seen it alllll over TikTok. Did some research on the company and ultimately purchased this to replace a bissel hardfloor cleaner… and maaaaaan this thing is awesome. Wireless, easy to use, and it cleans deeper than anything we have owned from bissel. The S5 pro and S7 pro are nearly identical, only difference I can see is the battery life is better on the S7, but not worth the extra cash imo. The best part is: you don’t have to clean out the rollers, it handles that for you. Best feature ever, and something I couldn’t live without now. Now we are looking to get one of their vacuums, consider us Tineco fans now!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No more sweeping!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! No more prep cleaning before I am able to mop. This little guy eliminates one step and that is a tremendous help. I don't have to sweep then mop. It is everything to be done in one step. If you have kids you know how valuable time is so saving yourself any amount of time is well worth it! I know my floor is is clean and safe for my family. Just one bit of advice. Make sure to fully clean and allow to dry after each use. Other than that, it's really easy to to keep clean floors with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Clean floors after every meal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this to help me mop but this gadget has been a game changer! It vacunes and it mops. With little kids I was having to use a mop and bucket every day, now all I do is pull this out and clean floors in second's. You have to drain the dirty water canister daily. If you leave the canister with dirty water for just one day it will smell . As long as you clean out the water after every use you can avoid the smell. Picks up dog hair which is a huge plus. I love this gadget, it truly has made it so easy to keep my floors clean. We clean the brush 1 x a month because it cleans itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant at first, but I decided to buy it and I'm really surprised at how well it cleans my vinyl floors and my gym rubber floors! I'm a bit confused about the differences between the S3 and S5 Pro, but so far I'm really liking this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Love this product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! So easy to use in that it is self-propelled. Gets all the dirt-however small and fine-it all comes out in the water. Not so fun to clean but I know all that dirt is not on my floors! One charge covers quite a lot of footage too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    The cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cleaning tool I've ever bought love it makes things so quick and easy to clean al though cleaning the dirty water take is nasty but it does an amazing job on the floors chrage holds have not had it run out on my yet must buy product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your experience with our cleaning tool! We’re thrilled to hear that you consider it the “best” you’ve ever bought and that it makes cleaning “so quick and easy.”

      We really appreciate you choosing our product. We’re delighted that it’s doing such an “amazing job” on your floors and that the charge holds up well.

      Regarding your comment about cleaning the dirty water – thank you for letting us know that part is “nasty.” We take all feedback into account, and we’re constantly looking at ways to improve our products, even the less pleasant aspects of maintenance.

      Thank you again for your support and your recommendation that it’s a “must buy product.” If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good but not effortless

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but it takes effort to maintain. You have to remove the roller and let it completely dry EVERY time otherwise it will smell horribly. You also have to do the self-clean and then rinse all parts after the self-clean, so you're really doing it twice every time you want to use it. That said, it does clean well and I really like not having to vacuum first. I would recommend overall if you can get it on sale. It did come with a replacement filter and 2 replacement rollers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Itll clean your floor with no issues. My house has no carpet an im able to get a majority of it cleaned with a single tank of fluid. My only compaint is that whatever your cleaning. It makes the smell more noticable. The water in the waste taste kinda just broadcasts the smell. My solution was to just put a bit of pinesol in the waste tank. You can use it in the water reservoir or it'll bubble up an make it impossible to use. So you can only add something for smell in the waste tank

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    It is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, it cleans both dry and wet. Water tank is not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love the clean feeling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. I love how easy it is to use, how well it cleans and the self-cleaning function. It goes by itself, you just guide it. Lasts long enough for me to mop my entire first floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    definitely worth the money when on sale

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back and forth for months looking for mopping vacuum. I do have a Roomba that takes care of my daily vacuuming for three dogs and additional cats. I was using a spin mop and bucket and will say this mop vacuum does a better job dealing with dried dog slobbers, wet/dirty paw prints that have dried. Instead of using the chemical provided I do use a white vinegar with no problems at all. And instead of using the Spin mop twice a month, I like use the vac mop more often because of ease of use. It doesn't dry as well as I think it claims but I do use distilled water and along with vinegar. What's Left Behind dries relatively quick and feels better on bare feet than what using my old spin mop did. Saw this on sale and purchased. Sale price and protection plan was cheaper than regular price so definitely say that is a good deal when you can find it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Exceptional performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant and not expecting this light weight machine to get my white tile clean, but it surpassed my expectations!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love this mop/vac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It makes clean up so easy no matter how big or small.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes, it does clean no, it does not give streaks, it’s super powerful pulls you you have to pull pack, yes, it’s easy to clean, but if your floor is not even it will not get the lower part you have to go slowly if you really want it to clean good otherwise it doesn’t clean. I prefer to regular vacuum first, so it doesn’t get too full and tells me I need to empty dirty water and the hair get in the middle of the suction hole

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best purchases I could have made! It makes cleaning so easy!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you are satisfied with your recent purchase and that it has made cleaning tasks much easier for you. Your kind words are truly appreciated.

      We are delighted to know that our product stands out as one of the best purchases you could have made. It’s always our goal to provide our customers with high-quality and reliable products that make their lives simpler.

      Please rest assured that we will continue to strive for excellence and work diligently to improve our products even further. If you have any suggestions or if there are any aspects of our product that you believe could be enhanced, please do not hesitate to reach out to us. We value your input and are committed to ensuring your complete satisfaction.

      Once again, thank you for choosing our product and for your positive review. We look forward to serving you again in the future.

  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Lightweight!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lightweight great little hard floor mop. My floors have never looked better!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Water tank size

    Rated 3 out of 5 stars

    Does the job, kinda….BUT…

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ll be honest with you - it’s not everything I expected. Especially for the price I paid. We have wood floors with tile in the kitchen and bathrooms - no carpeting. Just doing the kitchen alone makes you empty out the water tank and clean it before you’re 3/4 done. The suction on the vacuum does an 8/10 job BUT leaves stuff behind a lot like little clumps that come off the brush. Even going back over it doesn’t do the trick all the time. I’ve mainly used it to do my kitchen every evening after cleaning counters and such and once a week I’ll do the rest of the house. My biggest gripe is the amount of times I have to stop to empty the “dirty water tank” and put more water in. I got this when it was on sale $100 off at Best Buy, but even at $400 I thought it was a bit overpriced. Do I regret my purchase? No. Are my floors clean? Not like you see on social media. We’ve all seen the videos. But they’re good enough for me. I don’t expect it to get every last drop and have the water come out clear. Is it worth the price point? Sadly, no.

    I would recommend this to a friend