Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2360 reviews
(2,360 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a Crosswave and it was nothing compared to this. The only thing is I wish this had a scrubber brush for deep cleaning.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Just buy it! It’s worth it!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best cleaning appliance ever invented. I have two dogs who track a ton of dirt in the house on porous tile floors that I have tried every steam mop out there to clean and it just never felt clean. This machine is a power house that leaves my floors squeaky clean. I am able to do my floors twice before I have ti charge it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 4 out of 5 stars
Recommend it with a few caveats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mop for the most part. It's convenient and super easy to use! I use it every day. The only reason I didn't give it 5 stars is because 1) I still have to mop once in a while since this mop is only for everyday light cleaning and 2) I forgot to change the water container twice and it was hard to get rid of the smell. So if you count the cleaning of the container immediately, it didn't save me as much time as I thought. Overall this is a great product I Just don't think it was worth the $400 I paid for it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Makes cleaning a breeze!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light and easy to maneuver. Cleans really well. Love that this model automatically plugs in on the base vs. previous model that you had to plus in. I highly recommend you keep up with cleaning the water tanks and the cleaning brushes to keep the smells fresh. If you don’t it can start smelling like mildew. Also keep the base clean as well. Like anything else, it still requires maintenance. Not a set and forget type of thing.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review and for taking the time to share your thoughts on our product. We are delighted to hear that you are enjoying the light and easy maneuverability of our vacuum cleaner, as well as its effective cleaning capabilities.
We are also pleased to know that the automatic plug-in feature of this model is a significant improvement from the previous one, and we appreciate your recommendation on maintaining the water tanks and cleaning brushes to keep the smells fresh.
We understand your concern about the potential for mildew smells if not properly maintained, and we want to assure you that we are continuously working to enhance our products to minimize such issues. Your feedback is invaluable in this process.
Please remember that regular maintenance is key to ensuring the best performance and longevity of your vacuum cleaner. We encourage you to refer to the user manual for specific care instructions.
Thank you again for choosing our product and for your support. We are committed to delivering high-quality products and will continue to work hard to improve them based on customer feedback.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own a cleaning company and let me just say this vacuum is absolutely amazing! The washer fluid smells amazing! I recently did a new construction home and it got all the saw dust up and left the floors sparkly and clean!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Nadia, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your smart cordless floor washer!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Nadia and welcome to the Tineco family!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Works!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it! Vacuums and mops at same time. Easy to fill and empty, then keep going. Game changer. I hated mopping before but also hated dirty floors. This works. And it feels sturdy - all the parts click into place neatly. I may never use my dyson in wood floors again. This does it all at once. I don’t even feel guilty about the cost. The manual is lacking but lots of videos on TikTok and it was easy once I saw someone else use it.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Excellent for cleaning the flor
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent for cleaning, you can wash the floor. Very easy to used
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you are enjoying the excellent cleaning performance of our product, especially its effectiveness in washing the floor with ease.
Your satisfaction is our top priority, and we are grateful that you chose our product for your cleaning needs. We will continue to strive for excellence and work diligently to improve our products to better meet your expectations.
If you have any further questions or concerns, please don’t hesitate to reach out to us. We are always here to assist you.
Thank you once again for your kind words and support.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bezt vacuum outthere my wife fell in love easy to use and when it cone tk clean up the vacuum it does it by it self great buy
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Charging
Rated 4 out of 5 stars
Good Quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down this have been the best vacuum i have ever bought cause if you know me I’m constantly buying vacuum cause they just don’t clean! But this one does! But sadly to say I have a problem with it now. I’ve had this vacuum for 2 months now and now it don’t want to charge on the charging base! I’ve contact with customer service and they have been so wonder but they can’t ship me another charging base cause there inventory is short..... so it’s like now what I do! Wonder if someone else is having this problem!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .CdPrin789, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. We are so sorry you are having problems with your S3 not wanting to charge on the base, and I know that can be frustrating! Thank you for reaching out to our Customer Service team. The FloorOne S3 comes with a 2-year warranty. As a reminder, our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again CdPrin789!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Replace your swiffer with confidence
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. It will literally tell you what to do if it encounters a problem. I had a swiffer, bought this on sale and my fiancé loves it. It continuously runs water and it's easy to use. Cleaning is solid too. Not too labor intensive to Clean it but it picks up dog hair very well.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 3 in 1 mop has been a tremendous help to me and worth my money. I enjoy not having to bend over in mop bucket to wring out a mop or empty a heavy mop bucket. I have a large area not including bathrooms to mop and it gets the job done and quickly. It is also great for picking up anything on the floor that the broom and dustpan leaves behind. Quick spills on my kitchen floor gone in a flash and leaving no sticky residue behind.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Weight
Rated 5 out of 5 stars
Great all in one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Mops very well, lightweight. Put together in less than 5 minutes.
I would recommend this to a friend Rated 5 out of 5 stars
Vac mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product last year, I was always seeing videos on them and thought why not get one! It works great! I use it throughout my house. It can only do so much at a time but overall great product. Also make sure you clean the roller after every use and the dirty water tank!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great floor care
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it and easy use. Cleans with little water on the floor so dries quickly
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Makes mopping easier!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this floor cleaner. I've had it for about a year now and use it several times a month. It does a great job cleaning and drying LVT. Also picks up pet hair great. I wash the brushes every few uses so they are always fresh.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 3 out of 5 stars
Not a happy camper. Will be switching to steam
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Kinda annoying, honestly. Lasts about an hour but while mopping you have to take your time and if’s not as quick as vacuuming. It vacuums well and mops… rather well, but the container the water goes in is extremely small, and the dirty water container is slightly bigger? But still small. Just to do my basement I have to fill it up twice so like why couldn’t they make it bigger? Also, the “automatic self clean” requires interaction with the device while on the base? So the name “automatic self clean” does imply it cleans it automatically, which it does, but it requires interaction. Lol. Rated on of the best mops and vacuum 2in1’s on the YouTube reviews where they do head to head on many different units, but I hate this. I’d rather have a corded unit with a bigger water canister. I’m going towards a steamer and vacuum that’s corded next. I can clean up spills by hand with paper towels better and faster than this thing can clean spills up. You want a clean floor to use the cleaning application of this device, which defeats the purpose. And there’s no way to turn off the mop side of things.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, you are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
- Pros mentioned:Cleaning performance, Weight
Rated 5 out of 5 stars
Great for every day messes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really liking it. It’s lightweight, super easy to maneuver, and does a fantastic job of both vacuuming and mopping in one pass.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your wonderful review and for sharing that you're really liking our cleaner! We're thrilled to hear that you appreciate how lightweight it is, how super easy it is to maneuver, and especially that it does such a fantastic job of both vacuuming and mopping in one pass. Thank you for choosing our product!
We always value customer feedback, and it helps us understand what we're doing well. While you're clearly very happy with its performance, we're always striving to improve our products in every way possible.
If any questions or concerns arise in the future, please don't hesitate to reach out. We're here to help!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Job Cleaning!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fist time I used this mop/vacuum, I could not believe how dirty my hardwood floors were. I had to dump the dirty water basket so many times. Walking barefoot on the floor felt totally clean. The only thing I wish was different is the battery life. I am hoping as I use it and keep the floors clean and the max clean doesn't come on so often the battery will last longer. I would purchase this product again. No regrets.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback on our mop/vacuum. We are thrilled to hear that you were satisfied with its performance in cleaning your hardwood floors.
We understand your concern regarding the battery life and want to assure you that we are continuously working on improving our products based on customer feedback. Your suggestion about the battery performance under different usage scenarios is greatly appreciated and will be taken into consideration as we strive to enhance the product’s functionality.
We are grateful for your purchase and the trust you have placed in our brand. It’s customers like you who motivate us to excel in delivering high-quality products. We are delighted to hear that you would purchase our product again and have no regrets.
Please feel free to reach out to us if you have any further questions or concerns. We are always here to assist you.
Thank you once again for your positive review and for choosing our product. We look forward to serving you better in the future.
- Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Game changer! Love this product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok this machine is a game changer if you have animals. It’s got a forever charge, never runs out of battery but you will have to change the dirty water and refill the clean water tank 2 times per floor of your house (depending on size of course) less often if you don’t use it on max power. I like the suction and it dries very quickly. You will be amazed how dirty your floors are once you get this. I love that you can clean everything and have it ready to go for the next time, especially the roller, since it comes with 2 and has a place to dry the wet one and put the dry one in. It talks to you to tell you everything.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Water tank size
Rated 5 out of 5 stars
Save time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum & mop at the same time. Self propelled, does a good job. However, don't expect it to clean as well as using your elbow grease with an old fashion mop. Puts down a thin layer of water, that dries quickly, so should be safe for all floors. It comes with extra parts, and cleaning solution. You don't need to use their solution, I just add a little dish soap and warm/hot water. With averaged sized room battery will last, but may run out of water.
I would recommend this to a friend

















