Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performanceCons mentioned:Charging
Rated 4 out of 5 stars
Good Quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down this have been the best vacuum i have ever bought cause if you know me I’m constantly buying vacuum cause they just don’t clean! But this one does! But sadly to say I have a problem with it now. I’ve had this vacuum for 2 months now and now it don’t want to charge on the charging base! I’ve contact with customer service and they have been so wonder but they can’t ship me another charging base cause there inventory is short..... so it’s like now what I do! Wonder if someone else is having this problem!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .CdPrin789, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. We are so sorry you are having problems with your S3 not wanting to charge on the base, and I know that can be frustrating! Thank you for reaching out to our Customer Service team. The FloorOne S3 comes with a 2-year warranty. As a reminder, our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again CdPrin789!
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 4 out of 5 stars
Great wet vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's very good and worth the purchase. Docking one star due to tanks being a little small, which requires frequent emptying and replenishing. It does a great job of cleaning, much better than a traditional mop or microfiber. Any heavily soiled areas I go around and soak with simple green prior to running this machine. I also do a quick sweep with a broom as it's much easier than trying to empty all the dry debris from the dirty water container.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, cuts cleaning in half. I wish there wasn’t such a gap at the ends but it’s overall very helpful in a house with 2 kids and a dog.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback on our product. We are thrilled to hear that it has been a great help in cutting your cleaning time in half, especially in a busy household with two children and a dog. Your satisfaction is our top priority, and it’s always rewarding to know that our product is making a positive difference in our customers’ lives.
Regarding the gap at the ends of the product, we appreciate your observation and understand the importance of attention to detail in ensuring the best possible user experience. Please be assured that we are continuously striving to improve our products based on customer feedback. We will certainly take your comments into consideration as we work towards enhancing the design and functionality of our product.
Thank you once again for choosing our product and for your valuable feedback. We are committed to delivering high-quality products and services that meet and exceed your expectations. If you have any further questions or concerns, please don’t hesitate to reach out to us.
- Pros mentioned:Battery lifeCons mentioned:Water tank size
Rated 5 out of 5 stars
Save time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum & mop at the same time. Self propelled, does a good job. However, don't expect it to clean as well as using your elbow grease with an old fashion mop. Puts down a thin layer of water, that dries quickly, so should be safe for all floors. It comes with extra parts, and cleaning solution. You don't need to use their solution, I just add a little dish soap and warm/hot water. With averaged sized room battery will last, but may run out of water.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 3 out of 5 stars
Not a happy camper. Will be switching to steam
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda annoying, honestly. Lasts about an hour but while mopping you have to take your time and if’s not as quick as vacuuming. It vacuums well and mops… rather well, but the container the water goes in is extremely small, and the dirty water container is slightly bigger? But still small. Just to do my basement I have to fill it up twice so like why couldn’t they make it bigger? Also, the “automatic self clean” requires interaction with the device while on the base? So the name “automatic self clean” does imply it cleans it automatically, which it does, but it requires interaction. Lol. Rated on of the best mops and vacuum 2in1’s on the YouTube reviews where they do head to head on many different units, but I hate this. I’d rather have a corded unit with a bigger water canister. I’m going towards a steamer and vacuum that’s corded next. I can clean up spills by hand with paper towels better and faster than this thing can clean spills up. You want a clean floor to use the cleaning application of this device, which defeats the purpose. And there’s no way to turn off the mop side of things.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, you are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum with strong suction and easy handling. It cleans well, but the battery life is short. Still a solid product.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback on our vacuum cleaner. We are delighted to hear that you are pleased with the strong suction and easy handling of our product, and that it cleans effectively.
We apologize for the inconvenience caused by the short battery life. Please be assured that we are continuously striving to improve the quality of our products, and we will take your feedback into consideration as we work towards enhancing the battery performance.
We appreciate your understanding and are grateful for your support. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you once again for choosing our product, and we look forward to serving you better in the future.
- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
So easy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, its very easy to use and clean. My 8yr old son now has a age appropriate chore and I know the floor is actually getting clean haha I help empty the dirty water tank, but otherwise its so light and easy to use
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 4 out of 5 stars
Great product, BUT..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this vacuum! Cleans my floors better than expected. Only reason I give it 4 stars is because I wish the battery lasted longer and I wish the water tank was bigger. I have a relatively small house and I could not imagine a bigger house with a full family and pets trying to clean and the battery runs out. You have to wait a few hours for it to fully charge again
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Tineco is pretty awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so much better than any other wet/dry vacuum that I have ever used. I enjoy doing the hard wood, kitchen tile and bathroom floors without vacuuming first. It picks up debris and cleans the floor in the same session. It is easy to clean and easy to operate.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Easy-to-use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is easy to use and does a really great job of cleaning. It leaves minimal water on your hardwood floors. The self cleaning feature is a bonus. Yes, you have to clean it some, but it's not hard and it's not a hassle as others have stated. It has different modes, so you can use it as a vacuum ifthat's all you want to do. I would recommend it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that you find the product easy to use and that it does an excellent job cleaning your hardwood floors while leaving minimal water behind. It’s also great to know that you appreciate the self-cleaning feature and the versatility of the different cleaning modes.
We sincerely appreciate you choosing our product and taking the time to share your experience. Your comments help us continue to improve, and we’re committed to refining our products even further. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re here to help.
Thank you again for your support and recommendation. We look forward to serving you again in the future!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cat hair stopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great at keeping my hard floors clear of cat hair without them flying everywhere.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Much better than I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has plenty of water and capacity to clean big portions of my home (~1600sqft). It basically is pulling itself, easy to clean and maintain and does great at cleaning up stains on the ground. I previously had a samsung robot vaccum and was concerned about going back tk a traditional vaccum. I dont want to pay the replacement bags for those selfclean machines and its added expense over time. It is smart and manages its water dispense function very well. I also got mine on a great sale so that will affect the value score.
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Game changer! Love this product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok this machine is a game changer if you have animals. It’s got a forever charge, never runs out of battery but you will have to change the dirty water and refill the clean water tank 2 times per floor of your house (depending on size of course) less often if you don’t use it on max power. I like the suction and it dries very quickly. You will be amazed how dirty your floors are once you get this. I love that you can clean everything and have it ready to go for the next time, especially the roller, since it comes with 2 and has a place to dry the wet one and put the dry one in. It talks to you to tell you everything.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Tineco mop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the self-cleaning mop and was impressed by the quick delivery and high quality. It works great, making cleaning effortless and efficient. Highly recommend!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your glowing review! We’re delighted to hear that you’re impressed with the quick delivery and high quality of our self-cleaning mop, and that it has made your cleaning routine effortless and efficient. Your recommendation is greatly appreciated. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re here to ensure your satisfaction with our products.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Clean floors!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome! It made my floor cleaning so easy! I just fill the clean tank and add cleaner and clean everywhere! I would recommend this to everyone!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Birthday gift for my wife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know what you're thinking, "he got his wife a vacuum for her birthday?! Amatuer won't be married long." Joke's on you, she has been dreaming of this vacuum! She is incredibly happy with it. Ease of use and maintenance allows her to BLAST irish tunes while keeping our floors looking good (even with 13 cats and 2 dogs). Only critizism she has is that it struggles with corners and uneven surfaces between some rooms.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love. Easy to use and to clean up. The best purchase I had made to clean my tile and vinyl floors. I with I had bought it before.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your enthusiastic feedback! We are absolutely delighted to hear that you love our product and that it has made such a positive impact on your cleaning routine.
Your satisfaction is our top priority, and your kind words serve as a great motivation for our team.
If you have any further suggestions or insights, please don’t hesitate to reach out. We truly value your input and are here to assist you.
Thank you once again for your support and for taking the time to share your experience. We look forward to serving you in the future and continuing to provide you with quality cleaning solutions!
- Pros mentioned:Cleaning performance, Ease of use
Rated 4 out of 5 stars
Fantastic Cleaning machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase. The ease of putting this together and using it is a breeze. This vacuum cleans so well too. Picks up everything on the floor and mopping does a good job as well. It’s not going to deep clean or scrub the floors but it’s great for in between mopping your floors or accidents/spills in the house. Perfect for my house that has two large dogs
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Best Floor cleaner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.C I'm eaning made so easy. This Tineco is hands down the best floor cleaner I have ever owned. Today I tossed my Shark Steamer as it was no comparison. Love my new Tineco and easy up keep!
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 5 out of 5 stars
The power of the Tineco!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been researching floor vacuums for a while now and i finally pull the trigger on this beauty, Tineco does not mess around with the quality and performance of there machines. I waited for this to go on sale before i bought it but I will tell you one thing this does the job. I mostly got this cause i have a short haired dog who sheds a lot during spring. I use it once a week and it does the job. You will be amazed of how disgusting your floor really are when you empty dirty water tank. It works well on vinyl/wood flooring as well as rubber floor mats for entry way. I've used it once on twice on a entry way flat carpet and it worked okay, Only negative thing i can say is even though it supposedly has a bigger dirty tank it only fills it up not even half way then the machine makes you change it. Seems to be a waste of how big the dirty water tank is and you can only fill it up to half point. I was expecting that you could fill it to at least 75 percent but hey it is what it is.
I would recommend this to a friend

















