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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,365 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my Tineco vacuum! It picks up dog hair and dust so well, and it’s lightweight and easy to use. My floors have never looked cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Your search for the best floor cleaner stops here.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer!! This is the greatest appliance I’ve owned!! Easy to use, it prompts you with what’s needed, and actually look forward to using this self-propelled floor cleaner every week. My home has never been cleaner!! A+

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum mop I’ve ever owned. Works amazing. 35 mins is enough time for me to mop my 1400 sq ft home. The smart feature is a bonus. It does have the self clean feature but I still hand wash the brush since it still has a smell even after the self clean.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Edge cleaning is worth the price premium.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this blew all of my expectations away! I have a long haired dog, 2 cats, and all wood floors on the first floor. I was expecting this to just clean very lightly soiled areas and I would have to go back and use a mop and elbow grease for any really stuck on grime. But no, gone are the days of sweaty, tiring, hard labor mopping! So easy to use and you just need to roll over stuck on stains a few more times than normal, no external pressure needed, the mop head does ALL of the work. This thing on max power cleaned the entire down stairs(apx 1000sqft) with 3 water changes and STILL had 21% battery life. Also I decided to go with this model for the edge cleaning and it was definitely worth it. I've only used it once so can't really speak on the self cleaning mode in depth, but after just 1 use it worked well, although I didn't mop up any fresh spills.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves how easy it is to use. She loves the self cleaning part. She recommends it to her friends.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    If you have hard surface floors. You need this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets my floors cleaner than they have ever been. I highly recommend this floor cleaner. Easy to disassemble and clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Suction

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and lightweight. It’s also pretty quick to clean out when you’re done. One thing I think that’s weird is the suction is when you push forward on the machine instead of when you move backward. Just thought that was odd. Doesn’t change the way it cleans though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy and great way to keep the floors sparkling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for tile and vinyl. Easy to operate and does a great job. Couple of things… it could use a bigger water container and dirty water container. And, while it’s great on tile it doesn’t really touch the grout… so, as long as you’re not expecting it to polish up grout on a tile floor you’ll be good.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your insightful review! We're pleased to hear that our product is performing well on your floors and that you find it easy to operate. It's great to know that it's doing a great job for you.
      We appreciate your suggestions regarding the water and dirty water containers. We're always looking for ways to improve our products, and your feedback is invaluable in this process. As for the grout cleaning, we understand your expectations and we're sorry if our product didn't meet them in this aspect. We'll take your feedback into consideration as we continue to develop and enhance our products.
      Thank you for choosing us and for taking the time to share your thoughts. We're committed to providing you with high-quality products and we hope to have the opportunity to impress you with future improvements.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Buy it you will love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have in you house ! This saves me so much time vacumming and mopping same time especially when having pets! Im thinking of getting one for my mom. I love hpw easy it is to clean up something someone accidentally spills.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Time saver when it works, which isn't long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to try to save time with my cleaning as most of my home is covered in wood or laminate floors. Much to my delight, this machine did a good job of sucking up dust and debris as well as leaving my floors a lot cleaner than a conventional vacuum as it would mop while I vacuumed. Fast forward 3 months and maybe like 10 uses and this thing suddenly starts to say that the dirty water tank is full and needs cleaning even when it's been cleaned. I went through all the troubleshooting, cleaning, etc and nothing helped to resolve the issue. I contacted customer service and they said that since it was under warranty that they would repair but I would need to ship it to their facility. After digging up a large enough box and going through the trouble to ensure the vacuum was bubble wrapped and secure so it wouldn't be damaged in transit, I waited for the repaired unit to be returned to me. Well, they did return it to me, relatively quickly considering it was during the holidays but the problem was that it came back in the exact same state in which I had sent it to them, broken. Now I'm having to jump through hoops to try to get a new vacuum because it seems evident to me that a vacuum that breaks within 3 months of purchase and still doesn't work after being "repaired" is probably a lemon. So far, the only resolution I've gotten from them is to continue to send back this machine for repair, accept a different refurbished unit, or take a partial refund in which they'd deduct some amount to account for my use. Don't buy this vacuum unless you really enjoy packing and unpacking items in boxes.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your detailed experience with us. We’re pleased to hear that initially, the machine met your expectations by effectively cleaning your wood and laminate floors, combining vacuuming and mopping in one step. However, we’re truly sorry for the inconvenience and frustration caused by the issues you’ve encountered with the dirty water tank and the subsequent repair process. We take your feedback seriously and are committed to using it to continuously improve our products and services.

      Based on your description, the main concerns are the persistent issue with the dirty water tank sensor and the unsatisfactory repair experience.

      We’d love to assist you further and find a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide you with the support you need.

      Thank you for giving us the opportunity to address this situation. We hope to restore your confidence in our products and services by resolving this matter to your satisfaction.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic cleaning power. Comes in handy with dogs and toddlers. Certainly cuts down on time. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. We have a bissell crosswave as well and this Tineco is way better. I can get a lot of coverage with the 30-40 min battery because I dont have to mop over the same area multiple times to have the mop suck up the water. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My favorite machine in the house!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine! Just last week one of the kids dropped a plate and sauce spattered everywhere. Everyone else was stressing about it but I quickly got up with a smile on my face and in two seconds the mess was cleaned up. It's so easy to use and will talk to you if the water needs to be changed or more cleaning water needs to be added.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment that will help you mop your house in a timely manner. Easy to use and do the job tirelessly. Had many mop vacuum before but this one stand out and help us save time and have a clean home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum mop is great. I typically run it on automatic mode. It brings up debris on our hard floors and if they’re rough spots it’ll adjust the pressure needed. Only draw back is the tank needs refilled and emptied while in use, battery also runs out quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an amazing job cleaning and then cleans itself. So easy to use and it’s so nice not dealing with cords

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was looking at these at sister in laws house, we ended up trying theirs out and was super impressed with it, so with a newborn at home i got her the S5 and its beyond as advertised so far we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The BEST Floor Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this floor cleaner. I bought one for myself and for all three of my daughters and they love them as well. I love walking barefoot on my floors so I can actually feel how clean they are! The only down fall for me is the ability of the handle to go down further to get all of the way under tables.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are overjoyed to read your delightful feedback about our floor cleaner! It’s fantastic to know that not only do you love the product, but your daughters are also enjoying the benefits of clean and fresh floors. Your satisfaction is our greatest reward, and we’re thrilled that our product helps you experience the joy of barefoot cleanliness.

      We truly appreciate your kind words and the trust you’ve placed in our brand by purchasing our product for yourself and your family. It’s feedback like yours that inspires us to keep delivering products that make everyday life better.

      Regarding your suggestion about improving the handle’s ability to reach under tables, we value your input and are always looking for ways to enhance our products. We will certainly pass your feedback along to our design team for consideration in future updates.

      Thank you once again for your support and for taking the time to share your thoughts. We are committed to continuous improvement and look forward to the opportunity to serve you even better in the future.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Multi pet home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have two dogs, German Shepard and a corgi, as well as two cats. Our home is 2,900 sq Ft. I can keep the floors clean easily with this as well as a Dyson. 30 mins a day keeps it clean and the solution has a nice clean scent.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that our product is helping you keep your large home clean with ease, especially with two dogs and two cats. It’s great to know that it works well alongside your Dyson and that you enjoy the pleasant scent of the cleaning solution.

      We truly appreciate you choosing our product. While we’re glad you’re satisfied, we’re always looking for ways to improve, and your input is invaluable in that process. If you have any questions or need assistance in the future, please don’t hesitate to contact us. We’re always here to help!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    My floors are so fresh and so clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devicr does a fantastic job cleaning my tile floors. Its great because cleaning one small section isnt a chore of bringing out a a kip and bucket and loading it up. I juat pull this thing out and do a quick cleaning and im done. My only complaint is how small the water revisor is.

    I would recommend this to a friend