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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum mop!! Works beautifully. I was just pregnant and couldn’t mop or sweep but this makes closing our floors so easy! We just recently started having problems with it continuing to prompt “ clean dirty water tank” but we’re trying to get it figured out. Or else I would give 5 stars.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that our vacuum mop has been a lifesaver during your pregnancy, making floor cleaning an easier task for you.
      We’re sorry to hear about the issue with the “clean dirty water tank” prompt and understand how this can affect your experience. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
      Your satisfaction is our top priority, and we’re committed to ensuring you can enjoy the full benefits of our product.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Mopping is no longer a chore!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this smart Mop. Mopping a breeze and actually fun now. This is so easy to use and so much cleaner then the old mop and bucket.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent Floor Cleaner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dynamite! Easy to use but does a wonderful job on both engineered hardwood as well as tile.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum, mop cleaner. Saves time with my cleaning and dries quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Buy it you will love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have in you house ! This saves me so much time vacumming and mopping same time especially when having pets! Im thinking of getting one for my mom. I love hpw easy it is to clean up something someone accidentally spills.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Edge cleaning is worth the price premium.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this blew all of my expectations away! I have a long haired dog, 2 cats, and all wood floors on the first floor. I was expecting this to just clean very lightly soiled areas and I would have to go back and use a mop and elbow grease for any really stuck on grime. But no, gone are the days of sweaty, tiring, hard labor mopping! So easy to use and you just need to roll over stuck on stains a few more times than normal, no external pressure needed, the mop head does ALL of the work. This thing on max power cleaned the entire down stairs(apx 1000sqft) with 3 water changes and STILL had 21% battery life. Also I decided to go with this model for the edge cleaning and it was definitely worth it. I've only used it once so can't really speak on the self cleaning mode in depth, but after just 1 use it worked well, although I didn't mop up any fresh spills.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Suction

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and lightweight. It’s also pretty quick to clean out when you’re done. One thing I think that’s weird is the suction is when you push forward on the machine instead of when you move backward. Just thought that was odd. Doesn’t change the way it cleans though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment that will help you mop your house in a timely manner. Easy to use and do the job tirelessly. Had many mop vacuum before but this one stand out and help us save time and have a clean home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Tineco cleaner. Had one for my lower floor that I loved already and once I got the main floor carpet removed and flooring put it I had to have another! Highly recommend!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback and for being a loyal Tineco customer! We’re thrilled to hear that you loved your first Tineco cleaner so much that you decided to purchase a second one after your flooring renovation. Your recommendation means a lot to us!

      We’re committed to continuously improving our products, and your support motivates us to keep delivering the best possible experience. If you ever have any questions, need assistance, or want to share more feedback, please don’t hesitate to reach out to us. We’re always here to help.

      Thank you again for choosing Tineco. We look forward to serving you again!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase, easy to use, and worked well on tile, but a little rough on old hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. We have a bissell crosswave as well and this Tineco is way better. I can get a lot of coverage with the 30-40 min battery because I dont have to mop over the same area multiple times to have the mop suck up the water. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was looking at these at sister in laws house, we ended up trying theirs out and was super impressed with it, so with a newborn at home i got her the S5 and its beyond as advertised so far we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Self-cleaning cordless vacuum cleaner and mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in all modes, but particularly on solid floors that need mopping and cleaning simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Convenient floor cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more mop and bucket to clean the floor . Easy to use. Vacuums as it mops . Convenient for a spill . No need for paper towels when something is spilled . Just use this mop vac to suck up the spill . Easy to empty and clean this unit .

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your incredibly positive feedback and for taking the time to share your experience with the mop vac! We’re thrilled to hear you’re so pleased with it.

      It sounds like you’re really enjoying the key benefits we designed it for: saying goodbye to the traditional mop and bucket, finding it easy to use, appreciating that it vacuums while it mops, and loving how convenient it is for spills – no more paper towels needed! We’re also glad you find it easy to empty and clean the unit itself.

      Thank you for choosing our product and for your kind words. Your satisfaction means a lot to us.

      We constantly strive to improve our products based on customer feedback, and your positive comments certainly encourage us to keep up the good work!

      If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum mop is great. I typically run it on automatic mode. It brings up debris on our hard floors and if they’re rough spots it’ll adjust the pressure needed. Only draw back is the tank needs refilled and emptied while in use, battery also runs out quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaner but the tank is really small maybe make em bigger on the newer model

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight of the unit is very manageable and doesn't feel like a cheap built machine. The suction power is great. The floor washing rollers seem to work very well. All around I would say this is a great product.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to leave such a detailed and positive review. We are delighted to hear that you are enjoying your new machine.

      We are especially pleased that you highlighted the manageable weight, the solid build quality, the great suction power, and the effectiveness of the floor washing rollers. It’s fantastic to know that these features contributed to your overall impression of it being a great product.

      Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.

      Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

  • Rated 4 out of 5 stars

    Best wet mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water chamber too small. Would recommend getting a model with a larger water chamber. Otherwise excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Tineco S5 LITERALLY changed my life!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Floor Cleaner LITERALLY changed my life. I was adamant about buying it due to the price but figured I had nothing to lose. HOLY COW. My house has never been cleaner (I really disliked cleaning before getting this). It is EASY to set up and even easier to use. It doesn't soak your floors like a traditional mop and the suction on the vacuum is fantastic. I have 3 dogs and this vacuum has NO PROBLEM cleaning my floors. I am so obsessed with it that I now clean all the time. Spill something? Don't grab the paper towels grab this vacuum it cleans it all up and washes the floors. I dropped salad dressing all over...no problem for this vacuum!!! I highly recommend. It will be the best money you ever spent! I don't have pictures but I have lots of videos of what it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My favorite machine in the house!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine! Just last week one of the kids dropped a plate and sauce spattered everywhere. Everyone else was stressing about it but I quickly got up with a smile on my face and in two seconds the mess was cleaned up. It's so easy to use and will talk to you if the water needs to be changed or more cleaning water needs to be added.

    I would recommend this to a friend