Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Edge cleaning is worth the price premium.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this blew all of my expectations away! I have a long haired dog, 2 cats, and all wood floors on the first floor. I was expecting this to just clean very lightly soiled areas and I would have to go back and use a mop and elbow grease for any really stuck on grime. But no, gone are the days of sweaty, tiring, hard labor mopping! So easy to use and you just need to roll over stuck on stains a few more times than normal, no external pressure needed, the mop head does ALL of the work. This thing on max power cleaned the entire down stairs(apx 1000sqft) with 3 water changes and STILL had 21% battery life. Also I decided to go with this model for the edge cleaning and it was definitely worth it. I've only used it once so can't really speak on the self cleaning mode in depth, but after just 1 use it worked well, although I didn't mop up any fresh spills.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 1 out of 5 stars
Time saver when it works, which isn't long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to try to save time with my cleaning as most of my home is covered in wood or laminate floors. Much to my delight, this machine did a good job of sucking up dust and debris as well as leaving my floors a lot cleaner than a conventional vacuum as it would mop while I vacuumed. Fast forward 3 months and maybe like 10 uses and this thing suddenly starts to say that the dirty water tank is full and needs cleaning even when it's been cleaned. I went through all the troubleshooting, cleaning, etc and nothing helped to resolve the issue. I contacted customer service and they said that since it was under warranty that they would repair but I would need to ship it to their facility. After digging up a large enough box and going through the trouble to ensure the vacuum was bubble wrapped and secure so it wouldn't be damaged in transit, I waited for the repaired unit to be returned to me. Well, they did return it to me, relatively quickly considering it was during the holidays but the problem was that it came back in the exact same state in which I had sent it to them, broken. Now I'm having to jump through hoops to try to get a new vacuum because it seems evident to me that a vacuum that breaks within 3 months of purchase and still doesn't work after being "repaired" is probably a lemon. So far, the only resolution I've gotten from them is to continue to send back this machine for repair, accept a different refurbished unit, or take a partial refund in which they'd deduct some amount to account for my use. Don't buy this vacuum unless you really enjoy packing and unpacking items in boxes.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your detailed experience with us. We’re pleased to hear that initially, the machine met your expectations by effectively cleaning your wood and laminate floors, combining vacuuming and mopping in one step. However, we’re truly sorry for the inconvenience and frustration caused by the issues you’ve encountered with the dirty water tank and the subsequent repair process. We take your feedback seriously and are committed to using it to continuously improve our products and services.
Based on your description, the main concerns are the persistent issue with the dirty water tank sensor and the unsatisfactory repair experience.
We’d love to assist you further and find a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide you with the support you need.
Thank you for giving us the opportunity to address this situation. We hope to restore your confidence in our products and services by resolving this matter to your satisfaction.
- Pros mentioned:Cleaning performance, Mop
Rated 5 out of 5 stars
worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife was looking at these at sister in laws house, we ended up trying theirs out and was super impressed with it, so with a newborn at home i got her the S5 and its beyond as advertised so far we are very happy with it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Very good machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine, cleans very well and notifies you when the battery and water is low.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. We have a bissell crosswave as well and this Tineco is way better. I can get a lot of coverage with the 30-40 min battery because I dont have to mop over the same area multiple times to have the mop suck up the water. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this wetvac! I switched from the Bissell cross-wave max, and the Tineco sucks more off the floor, doesnt leave too much excess water, is lighter and easier to push. Plus its also easier to clean. Overall im extremely happy with it!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic review! We're thrilled to hear that you made the switch to our wetvac and that it has surpassed your expectations. It's great to know that you appreciate its superior suction, water control, lightweight design, ease of use, and cleaning convenience. Your satisfaction is our top priority, and we're delighted that our product has brought you such happiness.
We're grateful for your choice to trust our brand and for taking the time to share your positive experience. Your feedback is invaluable to us, and it motivates us to continue striving for excellence in our products and services.
Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that make your life easier and more enjoyable.
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 5 out of 5 stars
It is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum mop is great. I typically run it on automatic mode. It brings up debris on our hard floors and if they’re rough spots it’ll adjust the pressure needed. Only draw back is the tank needs refilled and emptied while in use, battery also runs out quickly.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Glad we bought it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. User friendly. Cleans very well. Rollers are self cleaning.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great mop vac !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this !! We have all hardwoods and it cut cleaning time in 1/2
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Tineco S5 LITERALLY changed my life!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Floor Cleaner LITERALLY changed my life. I was adamant about buying it due to the price but figured I had nothing to lose. HOLY COW. My house has never been cleaner (I really disliked cleaning before getting this). It is EASY to set up and even easier to use. It doesn't soak your floors like a traditional mop and the suction on the vacuum is fantastic. I have 3 dogs and this vacuum has NO PROBLEM cleaning my floors. I am so obsessed with it that I now clean all the time. Spill something? Don't grab the paper towels grab this vacuum it cleans it all up and washes the floors. I dropped salad dressing all over...no problem for this vacuum!!! I highly recommend. It will be the best money you ever spent! I don't have pictures but I have lots of videos of what it can do.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best floor cleaner I have ever purchased. Easy to use, cleans very well, and easy to clean!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your enthusiastic review of our floor cleaner! We are delighted to hear that you are pleased with your purchase and that our product stands out as the best you have ever used.
Your feedback confirms that we are on the right track with our commitment to providing products that are not only easy to use but also highly effective in cleaning. We are particularly pleased that you found the cleaning process of the machine itself to be straightforward and hassle-free.
Thank you once again for choosing our product and for taking the time to share your positive experience. We are grateful for your support and look forward to continuing to serve your cleaning needs.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very handy and it is cleaning the dirts in my Hosue living room , bathroom tiles very well . Feeling clean and odor free when ever I use this prodict
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re delighted to hear that you find our product very handy and effective at cleaning dirt from your living room and bathroom tiles. It’s great to know that it leaves your home feeling clean and odor-free after each use.
We sincerely appreciate you choosing our product and sharing your positive experience. While we’re thrilled that it meets your expectations, we’re always striving to improve, and your input helps us enhance our products even further.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Worth the splurge!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this with my vacuum robot and my floors stay spotless! It’s so nice to have something that vacuums and mops at the same time. It’s very user friendly and easy to break down and clean
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Best Brand in the Segment; HIGHLY RECOMMENDED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Tineco product; the first was a smart vacuum with Tineco’s iLoop technology. After using it daily, and experiencing how efficient it is, I knew I had to have their vacuum/mop combo. This product has high build quality and great features! Run time is about 40-50 minutes, depending on how soiled your floors are. And the included accessories are just something other, more expensive, branda do not include. With the efficiency of iLoop technology, this vacuum/mop combo will give you all the time you need to complete several rooms on one charge; you’ll likely be emptying the dirty water container more than worrying about state of charge and if you can complete the job. GREAT PRODUCT, GREAT BRAND, A MUST HAVE!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
BEST VACUUM EVER!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccum has changed my life. Between a toddle and shedding dog, the house was always dirty and regular mops didn’t cut it. But now with this vaccum/mop it’s so easy and stress free to clean the house without torture, less time and efficiently. I wish I found it sooner.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your incredible review! We’re thrilled to hear that our vacuum/mop has made cleaning your home with a toddler and a shedding dog so much easier and stress-free. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
My favorite machine in the house!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this machine! Just last week one of the kids dropped a plate and sauce spattered everywhere. Everyone else was stressing about it but I quickly got up with a smile on my face and in two seconds the mess was cleaned up. It's so easy to use and will talk to you if the water needs to be changed or more cleaning water needs to be added.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 5 out of 5 stars
My floors are so fresh and so clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This devicr does a fantastic job cleaning my tile floors. Its great because cleaning one small section isnt a chore of bringing out a a kip and bucket and loading it up. I juat pull this thing out and do a quick cleaning and im done. My only complaint is how small the water revisor is.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Streaking
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on the fence because of the price. But this thing is amazing. I've had no issues with streaking. Just be careful with you get close to stained baseboards. It did take stain off, but I was trying to get out dog drool and held the spinning brush there longer than I normally would.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my eife and ahe absolutely loved it. It cleans really well and it is super easy to use. It is easy to get it set up and all. You cannot go wrong with this. It is worth buying.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Cleaning machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Floors have never been cleaner. Battery lasts long time.
I would recommend this to a friend

















