Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great floor cleaning machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. It's easy to use and does a great job on both tile and hardwood floors. It's easy to maneuver and the machine "talks" to you through the whole process. It senses where the dirt is and cleans accordingly.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
- Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It served its purpose for a few cleans. I would not buy this again. I actually just came on the Best Buy website to see when I purchase this because supposedly they have like some trade-in program or something. I’m like I gotta get rid of this thing it can’t handle my household with me and my partner together we have five dogs. I have a Roomba that goes around multiple times a day I also have a zip back and I also have the Tico. It does not get up against the side boards for like I wanna say about 1 inch from it I constantly have to undo the brush rollers from dog hair. I do the self clean out every time I use it sometimes I’ll do it twice. It was nice at first self-propelled in self dried and then the machine started leaking. It just went downhill real quick. I’ve had a few of the mop vacuum combos that have lasted me a long time and this one was the most expensive and I’m only a a few months in giving it a bad review, which I actually meant to do a couple of months ago.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your thoughts on the Tineco product. We’re genuinely sorry to hear that your experience hasn’t met your expectations, especially considering the high standards we aim to uphold. Your feedback is invaluable to us, and we’re committed to using it to improve our products and services.
Based on your description, it seems that the vacuum struggles to clean along the side boards, requires frequent brush roller maintenance due to dog hair, and has experienced a leakage issue. We understand how frustrating this must be, particularly given the demands of your household with five dogs.
For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maximize suction and extend the usage time. If these steps have already been part of your routine, please disregard this suggestion.
We’d love to assist you further and explore how we can rectify the situation. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure you have a positive experience with our brand.
On a positive note, we’re glad to hear that you initially appreciated the self-propelled and self-drying features of the machine. This feedback helps us understand what aspects are working well for our customers.
We apologize again for the inconvenience caused and want to assure you that we’re dedicated to regaining your trust. Your satisfaction is our top priority, and we’re here to support you every step of the way.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
10/10 would recommend! Top notch floor cleaner!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is absolutely amazing. Worth every penny!!! It cleans very well and the self cleaning function is super helpful for my busy household. It also comes with a scrub brush to clean the inside parts that you can’t reach so that’s very useful and the base also charges it Willis is very nice. I feel bougie using this thing lol! It also has an auto function which detects how much cleaning solution to dispense to clean the floors. Overall very nice machine. Would definitely recommend for busy families or anyone really.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum when you don’t have a lot of time and you want fast and efficient cleaning
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love It!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay - I freaking love my Tennico! Easy to setup, easy to access the dirty water bin for cleaning & the clean water for filling. And…it cleans itself!! Better than anything else I’ve tried to keep my floors clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Best purchase ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic cleaning! With three dogs and a lot of dog hair, I vacuum nearly every day and use the the FloorOne S3 in-between. The FloorOne S3 gets up the sand dragged in from the dog run on dog paws that every day vacuuming can't get up and it leaves floors fresh and shiny. Easy to use, easy to clean tanks and roller. I purchased one for my daughter and she loves it, too.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This floor cleaner is absolutely amazing- so easy to use, hardly have to push it. Floors dry with out streaks and clean up is very easy. The self cleaning is also a great feature….
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great priduct
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, smart cleaning at its best. So easy to clean the floors.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really does a good job for the price and class. you could definitely spend more and buy bigger units, but for small space and frequent cleaning this is a great option.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your thoughtful feedback! We’re delighted to hear that you feel our product offers great value for its price and class, and that it serves as an excellent option for small spaces and frequent cleaning. Your satisfaction is very important to us, and we truly appreciate you choosing our product.
We are always striving to improve, and your insights help us continue to enhance the quality and performance of our offerings. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Works as Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have just used it manually, did not bother with trying to use the app. Voice prompts make it easy. It cleans very well, does not put too much water onto my wood floors and dries fairly quickly. The dirty water attests to how dirty the floor was prior to using. Clean up of the dirt water tank and inside parts and roller is very easy.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product that delivers on its promises
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It earns 5 stars by delivering on its promises. If you really want clean floors your hands will have to get dirty at SOME point. Personally I don't mind swabbing decks old-school and still do for places like underneath the bed that this wont fold back enough to reach. That said, the only manual cleaning needed here is sliding off the roller cover to wipe off pet hair that clings to the inside of it. The self cleaning mode keeps the roller and water channel clean. Handling the dirty water tank is easy but yes you'll actually have to use your hands to do the unthinkable, clean something. Worth the money if you have a lot of hard flooring especially if you buy it on sale. Keeps my apartment floors cat litter, fur, smell, mess free without dragging out a mop and bucket and pouring gallons of water down the toilet.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Price
Rated 4 out of 5 stars
Great buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great floor cleaner, I am happy I decided to finally buy it. I normally buy bissell and I went back and forth but went with this one, happy I did. I took a star away because it is pricey and it would be nice if it had a function to steam. Overall great buy you would not be disappointed.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny you pay. Easy to use and cleans better than anything else
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 3 out of 5 stars
all in all it's okay but what you really need is..
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all it's okay, but what you really need is an old fashioned scrubber & elbow grease. It cleans pretty well, but it can't get into the crevices where the caked-in dirt is. The sensor isn't really all that useful. It seems to only measures how dirty the water is and not how dirty the floor is. The water stays dirtier much longer than the floor does.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have kids and pets. This vacuum makes cleaning up messes very easy and quick
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Extordinary
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to share my positive experience with an appliance that I recently purchased. As a cat owner, I struggled with cleaning up hairballs and meals that my cats frequently threw up, especially in the morning when I was hurrying to work. But now, with this fantastic appliance, cleaning has become a breeze. It just sucks it all up and leaves my floor spotless in just a few passes. However, I have noticed that I can only use their cleaning solution, and there are no options for third-party cleaners. This is my only concern. Overall, I highly recommend this appliance to anyone with pets or young kids. It has made my life much easier, and I am sure it will do the same for you.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great mop/vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Makes very light work of mopping large areas.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
PERFECTION
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic . I was so happy to throw my broom and mop away after using it once! Our floors have never been this clean . The cleaning solution is not overwhelming I keep it charged and ready for use. Actually look forward to doing my floors!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Tineco. All the other steamers we had before just seemed to push the dirt around. This feels like it actually cleans our floors, which is especially nice with having pets.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback on our product. We are thrilled to hear that you are satisfied with your purchase and that you consider it a good product.
Your satisfaction is our top priority, and we are delighted that our product has met your expectations. We appreciate your choice to shop with us and are grateful for the opportunity to serve you.
Please be assured that we are continuously striving to enhance our products and services to provide an even better experience for our valued customers. If you have any suggestions for improvement or if there are any other aspects of the product that you would like us to focus on, please do not hesitate to let us know.
Thank you once again for your kind words and for choosing our product. We are committed to delivering excellence and will continue to work hard to exceed your expectations.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to use and it self cleans . ILove doing the floor now.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend

















