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Customer Ratings & Reviews

Your price for this item is $200.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Floor One S5 Extreme as a high-performing and easy-to-use cleaning device, with many praising its ability to manage messes effectively. The battery life and lightweight design are also appreciated features. However, some customers have noted concerns regarding the water tank size, price, and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,300 reviews
  • Rated 5 out of 5 stars

    Best mop vac I have ever used!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best mop vacs I have ever used. I have pets and run a daycare and this vacume actually cleans the floors. I'm actually happy to clean my floors again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move around and operate. It is a smart vacumn and mop at the same time. Knows how much water to use. Only downside is I have to change the water 3 times to finish my 2600 sq ft.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your detailed and insightful review! We’re delighted to hear that you’re enjoying the smart features of our product, particularly its ease of maneuverability and its intelligent ability to manage water usage while vacuuming and mopping simultaneously.

      We sincerely appreciate you choosing our product. Your feedback regarding the water tank capacity for larger spaces like your 2600 sq ft home is incredibly valuable. We have shared this with our product development team as we are always striving to make improvements and enhance the user experience.

      Should you have any questions or need further assistance, please don’t hesitate to contact us. We’re always here to help.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S5 Extreme is a versatile cleaning device that combines the functionality of a mop, vacuum, and self-cleaning floor washer. With its iLoop Smart Sensor technology, it intelligently detects and adjusts the water flow according to the level of dirt on the floor. The self-cleaning feature makes maintenance hassle-free. Its sleek black design adds a modern touch to any home. Overall, the Tineco Floor One S5 Extreme offers convenience and efficiency for keeping floors clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very easy to use. Verbally tells you everything you need to know while using. Cleans very well.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us and for choosing our product! We’re delighted to hear that you find it very easy to use and that it provides clear verbal instructions while cleaning effectively.

      Your satisfaction is important to us, and we’re committed to providing you with high-quality products that are both user-friendly and efficient. We’re glad to know that we’re on the right track.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to serve you.

  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Worth it if you have pets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars because it’s the greatest product idea. However my main concern is that the dirty water tank fills up fast, and the clean water tank gets empty fast. Also, they removed the WiFi option on this model, so that sucks (but not required). I still recommend to everyone, it just needs minor adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mop, does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop is very ergonomic. It might seem complicated at first but its very easy to use. And i love how it has a self cleaning mode. Just makes sure to remove the roller after use and let it dry which is why it comes with a spot to hold onto the spare roller. Also definitely dont ever leave dirty water over night as it always needs to be emptied after use or else it will smell bad. It is a good thing the robotic voice will remind you of those things letting you know to clean the water tank. Cleaning the dirty water tank might be the worst part in my opinion but the machine is a very efficient cleaner

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your detailed and positive review! We’re pleased to hear that you find our mop ergonomic, easy to use, and appreciate the self-cleaning mode. Your feedback on the importance of removing the roller after use and emptying the water tank is valuable. We’re continuously working on enhancing our products for better user experience. If you have any more insights or encounter any issues, please don’t hesitate to contact us. We’re here to assist and ensure your satisfaction with our products!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This equipment from to clean is magnificent and practicing. It’s very good. It’s to help excellent on the cleaning

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re delighted to hear that you find the equipment magnificent and very good for cleaning. It’s wonderful to know that it has been helpful and effective in your cleaning routine.

      We sincerely appreciate you choosing our product and taking the time to share your experience. Your satisfaction is our top priority, and we’re always striving to improve. If you ever encounter any issues or have suggestions for how we can enhance our products further, please don’t hesitate to reach out—we’re here to help.

      Thank you again for your support. We look forward to serving you again in the future!

  • Rated 5 out of 5 stars

    Cleans without leaving standing water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a 25 year old corded scrubber vac which did the job but still left some water behind on the tile floor. The Tineco is a great upgrade. Somehow it cleans without any trace of water left behind. The model sold at BB has a feature only on the higher end models - the ability to just vacuum liquids in a standalone mode. My floors are not very dirty so just one fill of the supply tank does the job. I would recommend running a vacuum over the floor before using the Tineco. If you don't, you will be cleaning a lot of dust and hair fibers out of the roller brush and the dirty water tank. Cordless is the way to go. Recommend.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Would Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device especially with children. It's a quick easy clean. I wish the water tank was bigger though as it needs more water frequently. And the brushes start to smell horribly if you forget to air them out.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re pleased to hear that our device is great for quick and easy cleaning, especially with children. We understand your concerns about the water tank size and the brushes retaining odors if not properly aired out. We’re always working on improvements and your suggestions are valuable. If you have any more feedback or need assistance, please don’t hesitate to reach out. We appreciate your support and are here to help whenever you need us. Thank you for choosing our product!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is genius! I was spending way to much time vacuuming (sometimes multiple times to get everything up) before mopping. It is so nice to be able to use one device to take care of both at once! Super easy to use and effective - highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best vac/ mop

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good battery time, and cleans perfect my tile floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it about 2 hours ago and couldn't wait to try it. Set up was very simple and had 70% battery when i received it. The hardest part was getting it to connect to the wifi. Used it on my kitchen floor and didn't think it was working properly until i emptied the dirty water. Pros - very quiet when using to clean floors. Pretty good job for never using an electric mop vacuum. Easy assembly. Easy to maneuver. Cons - much louder when in self cleaning mode. Minimal water left behind. More than expected. Battery went from 70% to 50% in minutes. Hopefully a full charge last longer. Auto mode pulls more than expected but still able to control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good but . . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of not having to vacuum first before mopping. I have 4 small dogs who eat a raw and homecooked diet.. They drop their food on the floor so I have to wipe that up, let it dry so I can then sweep the area and then mop. The Tineco cuts all that down to just one step. However, it's not good at cleaning up areas where the food is dried and stuck. I have to go over that small area again and again, maybe 30 or 40 times and it might clean it all up, or not. When it doesn't, I have to manually spot clean.. Also, unlike a mop, you can't do a quick swipe and get dirt you can see under the stove or other appliances.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Regarding your suggestion, we will feedback it to our product department for further improvement. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco - Best Vac/Mop Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco-S3 in 1 Mop is the best vac/mop I've ever owned. It's so powerful it practically pulls me across the floor. When I dumped the water tank for the first time I was shocked at how dirty it was. The cleaner that came with the Tineco doesn't leave my floors sticky feeling unlike many cleaners I've used. I sure love the self-cleaning roller feature as well. Thanks Tineco.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall a best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy cleaning. Vacuum performance is excellent. Only challenge with cleaning the dust collector more frequently.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your feedback with us! We’re delighted to hear that you find our product very comfortable and easy to clean, and that you’re impressed with the excellent vacuum performance. Your satisfaction with these aspects is really encouraging.

      We appreciate you mentioning the challenge with needing to clean the dust collector more frequently. We take all customer feedback seriously, and your observation about this aspect is helpful as we work to improve our products further.

      Thank you again for choosing our product and for your support. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best vac/mop for hard floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So easy to use and no more smearing around dirty water with a mop. Run time is 30+ minutes which is perfect as it takes 2 cycles to complete my house, so I just alternate days. The proof that it works is in the dirty water tank and the clean bottoms of my socks. Talks to you to let you know it needs more water or to empty the dirty water tank, etc. Easy to clean, just put back on base, push self clean, remove roller to dry, dump tanks, and wipe roller area with paper towel. Best Floor Cleaner Ever!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tineco mop vacuum floor washer is amazing! It’s easy to use and does a great job on all my floors.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you find the Tineco mop vacuum floor washer amazing and that it performs excellently across all your floors. It’s great to know that you also appreciate how easy it is to use.

      We sincerely appreciate you choosing our product and taking the time to share your positive experience. Your satisfaction is our top priority, and we are always working to improve our products. If you encounter any issues or have suggestions for future enhancements, please don’t hesitate to reach out to us—we’re here to help.

      Thank you again for your support. We look forward to serving you again in the future!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great little product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a game changer for a mom with two little ones, one who is a toddler who makes lots of messes. I bought this hoping it would be as good as advertised and I do think it's mostly kept up with my expectations. I will say, I don't use the included cleaner that comes with it, but it still gets my floors noticeably clean. My oldest son commented on how clean the kitchen tile floor felt after my first time using this Tineco. I have LVP, marble tile, and ceramic tiles in my house and I feel this cleans everything equally well. I love that it doesn't leave too much water down and that it dries within a few minutes. I also love that it sucks up the bigger pieces that I don't always want to touch, (half chewed sticky cheerios anyone?). I will up date this if I have any issues but as of now, this is working so well I am debating getting rid of my steam mop that used to be my old go-to. This light and easy tool is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it makes it easy and fast to clean I love how it really cleans great 2 in one so picks up and mops great and best product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great dry wet vac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. If you aren’t familiar with wet dry vacs This is one of the bests. Easy to clean after you clean. These types of vacuums are notorious for being a pain to clean after the job. I recommend as it cleans your floor pretty well too!

    I would recommend this to a friend