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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,365 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is genius! I was spending way to much time vacuuming (sometimes multiple times to get everything up) before mopping. It is so nice to be able to use one device to take care of both at once! Super easy to use and effective - highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wetvac! I switched from the Bissell cross-wave max, and the Tineco sucks more off the floor, doesnt leave too much excess water, is lighter and easier to push. Plus its also easier to clean. Overall im extremely happy with it!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review! We're thrilled to hear that you made the switch to our wetvac and that it has surpassed your expectations. It's great to know that you appreciate its superior suction, water control, lightweight design, ease of use, and cleaning convenience. Your satisfaction is our top priority, and we're delighted that our product has brought you such happiness.
      We're grateful for your choice to trust our brand and for taking the time to share your positive experience. Your feedback is invaluable to us, and it motivates us to continue striving for excellence in our products and services.
      Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that make your life easier and more enjoyable.

  • Rated 5 out of 5 stars

    Cleans without leaving standing water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a 25 year old corded scrubber vac which did the job but still left some water behind on the tile floor. The Tineco is a great upgrade. Somehow it cleans without any trace of water left behind. The model sold at BB has a feature only on the higher end models - the ability to just vacuum liquids in a standalone mode. My floors are not very dirty so just one fill of the supply tank does the job. I would recommend running a vacuum over the floor before using the Tineco. If you don't, you will be cleaning a lot of dust and hair fibers out of the roller brush and the dirty water tank. Cordless is the way to go. Recommend.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great mop/vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Makes very light work of mopping large areas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mop

    Rated 5 out of 5 stars

    Great product! Cleans well!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using the vac/mop combo. Two in one cleaning makes chores easier.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Works very well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase however wish the water tanks clean and dirty were bigger as the dirty fills very fast and the clean empties very fast but outside that works awesome.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are happy with your purchase and that the product is working well for you.

      We appreciate your comment regarding the water tanks. We understand the importance of having a sufficient capacity for both clean and dirty water, and we will certainly take your suggestion into consideration as we continue to improve our products.

      We are committed to providing our customers with the best possible experience, and we are always looking for ways to enhance our products based on your valuable feedback.

      Thank you again for choosing our product. We are grateful for your support and look forward to serving you better in the future.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy assembly and how well it work will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mop vac I have ever used!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best mop vacs I have ever used. I have pets and run a daycare and this vacume actually cleans the floors. I'm actually happy to clean my floors again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great little product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a game changer for a mom with two little ones, one who is a toddler who makes lots of messes. I bought this hoping it would be as good as advertised and I do think it's mostly kept up with my expectations. I will say, I don't use the included cleaner that comes with it, but it still gets my floors noticeably clean. My oldest son commented on how clean the kitchen tile floor felt after my first time using this Tineco. I have LVP, marble tile, and ceramic tiles in my house and I feel this cleans everything equally well. I love that it doesn't leave too much water down and that it dries within a few minutes. I also love that it sucks up the bigger pieces that I don't always want to touch, (half chewed sticky cheerios anyone?). I will up date this if I have any issues but as of now, this is working so well I am debating getting rid of my steam mop that used to be my old go-to. This light and easy tool is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Best mop/vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Can pick up wet messes and mops and vacuums at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and makes floors feel so clean. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clean it leaves the floors. But I hate the fact that doesn’t reach the corners and leaves a line of dust where it meets the wall/trim line about an inch wide.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best $200 ever spent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is thing is amazing. I have two small kids and a dog, my floor needs cleaned virtually every day. This makes my life so much easier. Love that its automatic and I dont have to push a trigger for it to release water and cleaning solution. The self clean mode does a great job in between deep cleaning the brush roller. If you’re on the fence, buy it now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good but . . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of not having to vacuum first before mopping. I have 4 small dogs who eat a raw and homecooked diet.. They drop their food on the floor so I have to wipe that up, let it dry so I can then sweep the area and then mop. The Tineco cuts all that down to just one step. However, it's not good at cleaning up areas where the food is dried and stuck. I have to go over that small area again and again, maybe 30 or 40 times and it might clean it all up, or not. When it doesn't, I have to manually spot clean.. Also, unlike a mop, you can't do a quick swipe and get dirt you can see under the stove or other appliances.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Regarding your suggestion, we will feedback it to our product department for further improvement. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product overall. Cleans nicely, it could have longer battery use. Containers for clean and dirty water could be bigger so you don't have to fill them up or clean all the time.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your thoughtful feedback! We’re glad to hear that you like the product overall and that it cleans nicely. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We also appreciate your constructive comments regarding the battery life and the size of the clean and dirty water containers. We are continuously working to improve our products, and your input is invaluable in helping us enhance the user experience.

      If you have any questions or need further assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great dry wet vac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. If you aren’t familiar with wet dry vacs This is one of the bests. Easy to clean after you clean. These types of vacuums are notorious for being a pain to clean after the job. I recommend as it cleans your floor pretty well too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best vac/mop for hard floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So easy to use and no more smearing around dirty water with a mop. Run time is 30+ minutes which is perfect as it takes 2 cycles to complete my house, so I just alternate days. The proof that it works is in the dirty water tank and the clean bottoms of my socks. Talks to you to let you know it needs more water or to empty the dirty water tank, etc. Easy to clean, just put back on base, push self clean, remove roller to dry, dump tanks, and wipe roller area with paper towel. Best Floor Cleaner Ever!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best vac/ mop

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Has good battery time, and cleans perfect my tile floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about this. Easy to use and gets the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! I don’t think my floors have been this clean in years. Nothing else works.

    I would recommend this to a friend