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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,316 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best Mop/Vac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is seriously the best. We recently bought a nee home which has all hardwood floors Even vacuuming every other day and using a broom for small messes everyday, with 4 dogs the Tineco shows you just how dirty the floors still are. This.Tineco is seriously the best.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    If your thinking about it, DO IT!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is Ahhh-mazing!!! I wish I would have just splurged on it sooner than I did. For me it is worth every single penny. Cleans great, easy to clean after use and my back isn’t killing me anymore after cleaning the floors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, floors feel super clean after using. House is about 1300sq ft and need to refill tank twice to do the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    The best cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Very easy to clean. All pieces come apart for drying as well. Self cleaning cycle works well as is very easy to use. Def recommend this cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    FINALLY A CLEAN FLOOR YOU CAN FEEL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I didn’t purchase this sooner! We have pets, heavy foot traffic, and people over constantly and this makes it so easy for clean up. I do wish the water tank was bigger but it’s not a deal breaker for me. Cleans so well and maintenance is a breeze!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Ctaylor, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your hard floor cleaner!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Ctaylor and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works, efficient, fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using traditional mop. This saves time and it works. Chose this over a robot mop because i can have control on area to clean.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us and for choosing our mop over a robot mop! We’re delighted to hear that you’re enjoying the time-saving benefits and the control it offers for cleaning specific areas.

      Your satisfaction is our top priority, and we’re thrilled that our product is meeting your needs. We will continue to work hard to maintain and even exceed the high standards you’ve come to expect from us.

      If you have any more thoughts to share or need assistance in the future, please don’t hesitate to reach out to us.

  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought this would be something that just replaced the Swiffer rather than my actual mop but….. This thing has blown me away! It’s so quick and easy I do it every few nights, my floors have never been so clean. The self clean works great and the battery does all 1100sqft of my tile in auto mode with over 50% still remaining. Just buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it with no issue so far.. It clean my home well. Just know that it’s not for deep cleaning, it’s for everyday use..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great floor cleaner but not a miracle worker.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a few months ago and overall I do like it and have no regrets. Its pretty amazing how much dirt is on an otherwise clean looking floor after emptying the tank. Battery life is very good. I do want to point out some negatives though. First, make sure to thuroughly clean and fully dry the dirty water tank after each use as mine started to smell pretty nasty after just a few cleans. Also, in my opinion a steam mop will do a better job of getting off ground in dirt on surfaces such as LVP and Lenoleum due to the added heat needed to deep clean. So in short, for daily or weekly cleaning of hard surfaces this tool gets the job done pretty well but make sure to clean and dry the tank along with keeping your expectations in check for floors that already have ground in dirt as this wont remove that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the tineco S3 before this. The added capacity a and run time this is amazing. The ability to get the edges of the rooms is also handy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Super easy to use and super effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum, it's super easy to use and super effective at cleaning hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Way better and faster than a roomba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is just under 1300sqft. I can easily get the entire house with one charge. If you have long hair pets you're going to be emptying that disposal tank constantly. I have a short hair dog, and i need to empty between 2-3 times. Cuts mopping and sweeping in half, and I definitely clean more often now. For big messes, it's just easier to clean the chunky parts up by hand. Keep in mind whatever you suck up you have to clean out. ALWAYS clean out disposal tank because it will smell.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Not charging

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it four stars because today I went to do my mopping and it’s not charged and will not charge. Let’s see what happens with the warranty. We bought it in April so it’s only five months old. If I had written this review yesterday, I would say I absolutely love it! It’s a tiny bit of a pain to clean because we have two dogs that shed but that is to be expected. I think it does a wonderful job. That being said, now I’m looking for one that could get under the bed and I think I’m going to upgrade to a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with my purchase. Such ease to use, clean, and charge! Leaves my wood floors spotless and shiny.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far, So in Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves the floor exceptionally clean, easy to use. The self cleaning feature is amazing.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you’re satisfied with how our product leaves your floor exceptionally clean and that you find it easy to use. We’re especially glad that the self-cleaning feature has made such a positive impression on you.

      We truly appreciate you choosing our product and are committed to continuously improving it based on valuable input like yours. Should you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I never thought it would be like this, clean, zero stress, I love it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you love the product and that it has made cleaning a clean, zero-stress experience for you—exceeding your expectations in the best way.

      We sincerely appreciate you choosing our product. While we’re delighted that you’re so satisfied, we’re always striving to improve, and your input helps us do just that.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Double the pleasure!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! It cleans up to the wall, which is incredible. Cleans and vacuums all at once. I wish the battery lasted longer but it's longer the the previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es lo máximo ! No dudes comprarlo .

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Good as a mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as a mop, not really for main vacuuming. I have a cat and this made it really gross to get the wet cat hair from the water tank. I just wish it was smart enough to separate water from debris as I had to pick out the things I couldn’t flush. Also with the way that it’s built forget about getting corners, which is where all the dust bunnies hide. If you have enough patience to buy a separate vacuum and use this solely as a mop you will be happy, also surprised to see how gross your floors really are!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome little device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Doesnt streak. Good battery life. Definitely a life saver if you have dogs and kids!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Wow, thank you so much for such a wonderful review! We’re thrilled to hear that you’re finding it works great, doesn’t streak, and that the battery life is good – those are exactly the features we work hard to deliver. And hearing that it’s been a “life saver” with dogs and kids? That truly means the world to us! We really appreciate you choosing our product.

      Your feedback is incredibly valuable to us. While you’ve highlighted so many positives, we’re always looking for ways to improve, so we’ll keep striving to make our products even better for everyone.

      Thank you again for sharing your experience. If any questions come up in the future, please don’t hesitate to reach out. We’re here to help!