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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,316 reviews
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I hoped for. The product vacuums excellently and mops the floor without streaks. I LOVE the self cleaning mode- hassle- free !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mop

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and easy machine to use around the house. Cuts time with the vac and mop all in one unit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I can mop my whole 3,100 square foot home on a single charge. I do fill up the water container once during this time.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review! We’re thrilled to hear that our product’s long-lasting charge and efficient performance are making your cleaning routine so much easier. We appreciate your feedback and are continuously working to improve our products. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to support you every step of the way!

  • Cons mentioned:
    Charging, Streaking, Water tank size

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean water tank runs out fast Dirty water fills up fast *at times it doesn’t charge while voice commands are on when placed on charging dock (I’m thinking it’s charging and it’s not) Short run time maybe due to the technology .ie voice commands idk. Leave streaks all over floor Will be returning

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! We can never get our floors really clean, no matter what we used, and I have bought everything! I love that it it picks up small debris and sucks up the dirty mop water. I haven't used it to clean up large debris though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco S3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mop!! It works really well in vacuuming and moping the floors. A purchased that I do not regret!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Tineco Hard Floor Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great! So difficult to choose between various companies. We have lots of dog hair and puppy prints. We are extremely pleased with this floor cleaner! Vacuum and mop quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Best purchase ever. This mop will change your life. Best investment. Work perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Save your back!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes floor cleaning quick & easy. A bit pricey for what it does but saves my bad back so for me it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great price for wet vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and charge. Also a big plus with the extra rollers. Used on tile floors and worked like a charm with the vacuuming and moping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mop

    Rated 5 out of 5 stars

    The super mop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup and does a great job mopping. You'll be suprised at how much dirt this gets off your floor... even if you think your floor is realtively clean. A little expensive but it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this and said it is the best thing she ever bought in her life well worth the money. Will buy another one if ever needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans Great and Easy To Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device on sale from the Best buy app. It runs circles around the old vacuum cleaner that I had. Great for hard floors.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re thrilled to hear that our device outperforms your old vacuum cleaner and is great for hard floors. We’re glad you took advantage of the sale on the Best Buy app and chose our product. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We appreciate your support and are here to help whenever you need us. Thank you for choosing our product!

  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good product only downfall is you can only use their cleaning solution I did try to use different cleaning products and the vacuum continued to display to clean dirty water tank every few seconds until I emptied the water with cleaning products and added tincó cleaning solution.. not a horrible thing though. You do have to clean the dirty water tank after EVERY USE don’t leave it overnight even if it’s not full because it will smell bad. So it’s not necessarily an easier fix than sweeping and mopping BUT it does clean a hell of a lot better and it may take a little less time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on my floors! Have dogs so it’s a chalk to keep up with the floors. Very impressed with this product, definitely save your back from mop and bucket!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, clean amazing the only thing i dont like of this model is every corner you have to clean manually.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re delighted to hear that you are pleased with the cleaning performance of our product. Your satisfaction is our top priority, and we’re glad to know that it is meeting your cleaning expectations.

      We appreciate your honesty in pointing out that you have to clean corners manually, and we’re sorry for any inconvenience this may cause. Your feedback is invaluable to us, and we will certainly take it into consideration as we continuously work to improve our products.

      Please don’t hesitate to reach out if you have any questions or need further assistance in the future. We’re always here to help and are committed to providing you with the best possible cleaning experience.

      Thank you again for choosing our product and for taking the time to share your feedback with us. We look forward to serving you again in the future.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best thing i have bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well super easy to use and clean my floors have never been cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco 3 -1 Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Works great. Worth the money. Recommend to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Tineco floor mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it have a bad back can’t lug around a mop and bucket way lighter and able to get mopping done faster.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Best pill cleaning purchase I have ever made

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mop/vacuum ever. This unit has a small water container but does amazing work. When people come to my house they always want to try it and always end up buying one.

    I would recommend this to a friend