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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,316 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a mop ready at any second makes for a cleaner home, we use it almost daily just to clean up simple messes the regular vacuum cant get.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re delighted to hear that our mop is a valuable addition to your cleaning routine, helping you keep your home spotless. Your satisfaction is our top priority, and we’re committed to providing products that make your life easier. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re here to help and continuously improve our products based on your valuable feedback.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Easy and Efficient Floor Cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this item. It makes it a lot easier to keep the floors clean for my crawling baby. Self-clean the mop after each use to keep it smelling good.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re thrilled to hear that our product is making it easier for you to maintain a clean and safe environment for your crawling baby, and that the self-cleaning feature keeps the mop fresh. Your satisfaction is our priority, and we’re here to support you with any further needs.

  • Rated 5 out of 5 stars

    Buy It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum mop combination is LIFE!! IT SAVES SO MUCH TIME

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Overpriced, good at first.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ecstatic at first when i bought the tineco floor one s5 extreme 3 in 1. It mopped the floor, picked up crumbs; it was great! Then... After a month or two of use, the realization that the self clean function doesn't really self clean that well. Your gonna have to take the whole thing apart, run water through the tubes, scrub every bit of the dirty water tank and wet filter, and use some sort of detergent to clean the brush roller thoroughly. The mop is for light duty messes only! - no stuck on things, nothing sticky, nothing oily, just liquid and crumbs. The dirt indicator doesn't really indicate dirt- your eyes are better at seeing it than the sensor. Oh, and when it comes to crumbs, your better off vacuuming your floor first then using the tineco to mop. The crumbs collect behind the brush roller on the mop and make your mopping efforts less effective- forget about collecting anything bigger than a cheerio; it'll just clog the inch diameter suction tube. Also, very dirty messes, day old liquid that you thought you'd be able to clean right away and then couldn't; cause children, etc.. your gonna need a scrubby or cloth on your hands and knees. It can do it... But, you'd have to use about half the clean water tank and 5 minutes going over the same spot over and over and over. Either that or your your gonna have to put some other cleaner on your floor before you get to it and let it sit on the mess for a few minutes. At that point it's not worth the five minutes of waiting and you could've just gotten it clean with a rag faster. Overall - would i buy this again? Not for the +$300 that i paid. I've had it for more than a year and i would still buy a tineco product but maybe a better one than this. If it were under $200, it's definitely worth the hassle but otherwise stick with your dedicated vacuum and separate mop.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear Valued Customer,

      Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you initially found the Tineco Floor One S5 Extreme to be a great tool for mopping and picking up crumbs. However, we are sorry to learn about the challenges you've faced with the self-cleaning function and other aspects of the product. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services.

      Based on your description, it seems that the self-cleaning function did not meet your expectations, requiring manual cleaning for optimal results. Additionally, the mop's performance with heavier messes and the dirt indicator's accuracy were not satisfactory. We understand how these issues can be frustrating, especially when dealing with everyday household messes.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Regular maintenance, such as cleaning the brush roller and checking for blockages, can also help improve performance.

      We’d love to assist you further to address these concerns and explore potential solutions. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.

      Thank you for your feedback and understanding. We hope to have the opportunity to resolve these issues and improve your experience with our products.

      Best regards,

      Tineco Customer Service Team

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco wet/dry vacuum is amazing! Sweeps and mops the floor in one step. The battery could last a little longer but this device is worth every penny. I’ve used this device on all floor types (ceramic, wood & vinyl) and they look great everytime. This device self cleans & vocalizes different statuses or actions needed by the operator (low battery, empty dirty water tank, run self-cleaning mode, etc) which is an excellet feature. I have recommended this device to friends and I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great, I’ve had it for 3 years and no issues. Only thing that I don’t like is how fast the water tank goes. So I have to fill up twice for a one bedroom 600 sq foot apartment

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best thing ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best think I ever bought don’t hesitate to buy!! Have two kids and make clean up super easy works great easy to clean after use.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super great! Just hate how fast it fills up and somtimes you have to go over spots multiple times. Diffiently not somthing to replace for deep cleaning. Super easy to clean wet messes and around the kicthen after messes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable product can’t say enough good things about it the ease of views the time, saving Justin genius

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback about our product. We are thrilled to hear that you are delighted with its performance, particularly noting the ease of use and the significant time savings it offers. Your kind words are truly appreciated, and we are grateful for your choice to trust our brand.

      Thank you once again for your support and for taking the time to share your thoughts. We look forward to serving you better in the future.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Floor Cleaning System Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tineco 3 in 1 is simply a remarkable innovation and perfect for our home. I love it's ability to sense where floor is most dirty and will automatically add more cleaning solution and power. We are completely satisfied. The self cleaning feature is a massive plus, too. It literally self senses when its time to clean it!! And it's so simple and easy. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. We switched to this from the Hoover Floormate and will never go back. It's so easy to use, easy to clean, and holds enough charge to clean our entire downstairs area.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Sshort, thank you for leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 as much as we do! Also, many thanks for the comparison to the Hoover Floormate, it’s always a great feeling when our customers say they are never going back to the competition! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Sshort and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Teneco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. . I used 3 times a week, the floor look sparkly all the time.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your delightful feedback on our product. We are thrilled to hear that you love it and that it has become a regular part of your weekly cleaning routine, keeping your floors sparkly all the time.
      Your satisfaction is our top priority, and we are delighted that our product has exceeded your expectations. We appreciate your kind words and for choosing our product.
      Thank you once again for your kind words and for choosing our product. We are committed to delivering excellence and will continue to work hard to exceed your expectations.

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product! Easy to use and cleans fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dislikes. Battery lasts long and I can clean it easy. Pricey but feel like it will be worth it in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with cleaning my floor. My house now always clean and clear. I love it

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback with us and for choosing our product! We’re thrilled to hear that it is doing an excellent job of keeping your floors clean and clear. Your satisfaction is our top priority, and we’re delighted that you love the results.

      We’re committed to providing you with high-quality products that make your life easier and your home cleaner. If you ever have any questions or need assistance, please don’t hesitate to reach out to us.

      Thank you again for your kind words and for choosing Tineco. We appreciate your support and look forward to continuing to serve you.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product! It is so easy to use and cleans so well. It does not leave any residue and the beta part is that the cleaning of the machine is also easy. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this machine for 5 months, but I can say I am very happy with it! It does a very good job. Cleaning with zero effort.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I want 3 of these they are 5 stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible it is easy to use. Cleans itself it is well worth every Penny

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know how much I needed this until I used it for the first time! My floors have never been cleaner and yes I mopped on a regular basis but this is more efficient, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vaccun ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccum leaves the house spotless i have white tile and struggled so much to clean the floor because the spin mob would leave marks and i also got a bissell mop and that left marks as well ! I was at my ropes end and then i found this and it has just simply been amazing just make sure to clean it after every use because if not the smell is terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and functionality are very user friendly. Easy set up and I am able to vacuum and mop my house in half the time. Also comes in handy when our toddlers make a mess!

    I would recommend this to a friend