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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,316 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent hard surface cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted one of these for Christmas and since she was at our house we gave it a try before she took it home. It worked so well the we bought our own. Then we bought another for our parents. We love how well it cleans. We also appreciate the self cleaning feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only used about 3 times and not on any hefty spills, but so far Im impressed. Ive used it after vacuuming as a mop and to pick up what remained. So far its worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Streaking

    Rated 4 out of 5 stars

    Leaving streaks, machine is brand new.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it except for the fact it is leaving streaks the floor is clean the machine is brand new. What to do to fix this problem?

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Sharm, thank you for reaching out on your FloorOne S3! We are so happy you are loving your new floor cleaner! The FloorOne S3 should not leave streaks, please contact our Customer Service team for help. The FloorOne S3 comes with a 2-year warranty. Our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at support@tineco.com. Thank you again Sharm for reaching out, and we hope to hear from you soon!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 large dogs and 1 cat. This mop/vacuum is perfect not only for routine cleaning but for sudden accidents as well! The self cleaning mode is also very helpful. Sometimes animal hair can clog tubes. The self cleaning mode not only cleans the brush but the suction tube as well! 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mop

    Rated 5 out of 5 stars

    Hands down best Wet/Dry Vacuum in the Market!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a Birthday Gift for my wife and she Absolutely feel in Love with this Vacuum/Mop. It has made her life so much easier, great product overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My love for Tenco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I ever bought to make my life easy. As a busy Mum I don’t have the time to vacuum and then mop and this little machine does it In one go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time works for what I need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mop/Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is enjoying the multiple task that this unit is able to accomplish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fabulous purchase! Well worth the price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It is easy to use, easy to clean afterwards and it does an excellent job in my vinyl planking floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use cleans very good also easy to clean and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money!!! I bought this floor cleaner in the hopes that it would help me keep my floors clean, but it's more work than it is worth! Every time I try to use it, it lasts for about half the time I need it to, the dirty water tank is full message comes on way too much, and it barely lasts long enough to clean my 1000 sqft living room. I had a Hoover Floormate before this and it was WAY better with how long it stayed charged, and how long it lasted before I had to empty out the dirty water tank and refill it. On top of that, Tineco floor cleaner solutions are not available in most retail stores, so you have to order them on line, which is another big inconvenience. I've had this cleaner for almost a year and am so dissatisfied. I wish I never bought it. I wish I had gone with a Hoover instead. The only reason I purchased this was because of all the hype on social media. While it does do a great job with cleaning the floors, it only stays charged half of the time I need it to, and I am constantly having to stop to empty the dirty tank or refill the water tank. I end up so frustrated with trying to clean just a small area of floor, that I end up just resorting to using my mop. My next purchase will be a Hoover and this will be going in the trash where it belongs. Waste of money, and waste of my time.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your experience with us. We are glad to hear that you find our floor cleaner effective at cleaning the floors, but we sincerely apologize for the inconvenience you've encountered with its performance and maintenance. We take your feedback seriously and are committed to using it to improve our products and services.

      Based on your description, it seems that the cleaner's battery life and the frequency of emptying the dirty water tank have not met your expectations, especially when compared to your previous experience with another brand. Additionally, we understand the inconvenience of not having our cleaning solutions readily available in retail stores.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We also suggest checking if the dirty water tank is securely placed, as this might help reduce the frequency of alerts.

      We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand in the future.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AWESOME MACHINE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome, my wife and I kept telling eachother we did not need this but after we purchased it we were so glad we did, I hughky recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is very easy to use. I didn't like doing housework before, but since I got this machine, I basically do housework every day. It's a very thoughtful design. I like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mop

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum and mop .. cuts your chores in half

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dreamy floor cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Think the voice feature is silly... THINK AGAIN! This thing is epic. I now love cleaning the floors! It's powerful (it'll take off on ya, so hold on), easy use (it cleans itself, literally), no guesswork on why it stopped (you likely need more water or to dump dirty water). Cons: Doesn't handle corners/edges very well and the battery could be better. Also, doesn't handle stuck on messes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job quite well and super lightweight and is motorized so its effortless

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just brilliant if you have children!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three under 6 and feeding time is like a zoo. Having this vacuum on hand allows me to vacuum and mop under the table in less than a minute unlike a traditional vacuum which would risk going mouldy if you vacuum up food. I also love that it's cordless. I can do my whole entire downstairs in minutes compared to plugging, unplugging etc. At first I felt slightly annoyed by the frequency in which it requires emptying and cleaning (daily) but now it is part of the daily routine it's an quick few minutes. The amount of dirt that is revealed every pour out is astonishing and the floors feel so clean in comparison.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Amy88, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and so glad it has become a huge help to your family! The S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Amy88 and welcome to the Tineco family!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Tineco Cordless Upright Vacuum. It's lightweight, vacuums very well, and can be used on tile or hardwood floors. The canister is easy to clean. If it's difficult for you to vacuum because of the weight of your current vacuum cleaner I would recommend trying Tineco Cordless small machine. I feel that it was well worth the price I paid. I was trying to use many branded vacuums in the last 5 years and found that this one is good. Nice product. I’d recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to clean after use. Light weight and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Vac\ mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and does get the floor clean. Has enough charge to do 2 bathrooms and a large kitchen with charge to spare

    I would recommend this to a friend