Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! easy to use and cleans really good! No complains here!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best invention EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best invention EVER! I have tried several floor cleaners and nothing beats this for pet hair! Super clean floors. I have to clean my main area daily because I have a dog that sheds a lot and this machine saves me so much time! I ended up naming it after my old house cleaner because it’s that good, I miss her. My only wish is that it had a hose to reach tight spaces.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Pretty Good!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum/mop. It basically glides on its own so I’m barely pushing it when I mop which is soooo much easier on my back. I deducted 1 star because you do have to dump the dirty water and refill the clean water a few times when I’m mopping. I wish it had a larger capacity tank for clean and dirty water. It is easy to clean though which I appreciate!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical, saw it on social media and had been eying this for a while. I read lots of reviews, watched YouTube videos then one day i said screw it and bought it because i couldn’t stand how dirty our floors looked. The self cleaning is awesome, it just works. So far very happy with this purchase and would recommend!
I would recommend this to a friend Rated 4 out of 5 stars
Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked really well for the first year. Broke down the 2nd year
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .We are sorry to hear that you have experienced issues with our product after the first year of use. We understand how disappointing it can be when a product that initially worked well starts to have problems. Please be assured that we take your feedback seriously and we are committed to using it to improve the quality and reliability of our products.
Based on your description, it seems that your unit worked well initially but broke down during the second year of use. We apologize for this inconvenience and want to help you resolve this issue.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regular maintenance can help prevent issues from arising.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help.
Despite the current issue, we appreciate that you were satisfied with the product’s performance during the first year. We hope to have the opportunity to address your concerns and improve your experience with our brand.
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is literally a life saver!! It has also cut down the time it takes to clean my entire home!
I would recommend this to a friend- Cons mentioned:Streaking
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer, So glad I pulled the trigger on buying this thing. Works perfect with no streaks. Solution is a little pricey. But other than that, I have no complaints.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied with the wet and dry vacuum Tineco made, it’s definitely must have unit for working moms. It’s easy to use, with good suction and easily assembly. I forgot about dirty floors and mopping,it will surely make your life easier
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Water tank size
Rated 4 out of 5 stars
Good cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice floor cleaner and easy to use. Only complaint is that that the clean water tank is a little small.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No tangles and gets the floor clean. Even my 4 year old can use it
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Really cleans
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works well. Self cleaning is great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
10/10 recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this guy making cleaning my house easier it also makes it more fun to clean which motivated me even more. It’s great from small spills to gross cat pukes and the self cleaning cycle makes maintenance a breeze
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous device (Bissell crosswave) finally gave up after a few years of cleaning behind two small kids and a dog. The wife uses a similar Tineco device at work which led to us purchasing this device. Its been 2 weeks and this thing is awesome. Cleans the floors and even tells you when it needs to be cleaned. Highly recommend.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Real review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a a a gift and so far it’s great at doing what it’s supposed too.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our product has exceeded your expectations and is performing its intended function excellently. Your satisfaction is our top priority, and we’re grateful for your choice to shop with us.
Rest assured, we are continuously striving to enhance our products and services to better meet your needs. Your feedback is invaluable in this process.
Thank you once again for your support and understanding. We look forward to serving you better in the future.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Game changer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was getting sick and tired of sweeping and mopping everyday due to having elderly dogs and a puppy. The priduct works as intended. Saves water, time and cleans with no streaks! Plus my puppy isnt scared of it and doesnt attack it lol highly recommended!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing Product!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hated cleaning my hard wood floors since it was a process using a mop/swifter wet jet and vacuuming. But this solved those problems and I save so much time cleaning. The smart technology is amazing in knowing when the floor is dirtier and knowing when it needs to be charged, emptied, or refilled. This was also super easy to assemble and the whole product/charging station is small making it easy to store. Overall, this product makes cleaning hardwood floors SO much easier!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Hard Floor Cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. Easy to use and does an amazing job cleaning the floor. Highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this cleaner only thing I would change would be an addition of a light
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are loving our cleaner and find it to be an excellent choice for your needs.
We appreciate your suggestion regarding the addition of a light feature. We are always striving to improve our products based on customer feedback, and we will certainly consider your suggestion as we continue to enhance our product offerings.
Once again, thank you for choosing our product and for your valuable feedback. We look forward to serving you again in the future.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
YES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am obsessed. I was initially planning to purchase the Bissell Crosswave Pet Pro, but I'm so glad I chose the Tineco. It's so easy to use, and it works GREAT.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .kayle, thank you for leaving us a review on the FloorOne S3! We are jumping up and down that you choose us instead of them, many thanks!!! The FloorOne S3 is perfect and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again kayle and welcome to the Tineco family!
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 3 out of 5 stars
Tank too Small
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like, but dont love. I clean my floors every weekend and I dislike having to stop and dump out the tank so often. It does a decent job of cleaning, but i wish it had a bigger tank. My home is 1747 sq feet and 80% tile. It may work well for smaller homes, but doesnt meet my home's needs.
No, I would not recommend this to a friend