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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,316 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    im a new customer. impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I've been a bissel customer and before I got this vacuum I bought the new bissell crosswave x7 and returned it the same day I got it left streaks all over my porcelain tiles. I was surprised. So I purchased this one and was very impressed. So easy to maintain since it's self cleaning. I do however still clean the parts after each use. No bad odors like bissell crosswave. It talks and tells u what needs filling and so on. So makes it easy for whoever is doing cleaning your home. I hope it last !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before I purchased a battery powered mop. Best Buy had this one half price so I bought it. So glad I did! If they do the sale again I'll get one for my upstairs. It is a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better than Shark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the Shark version the kept dying on me. The flor cleaner is wonderful! Cleans very well. I like that it talks to me too. You need very little cleaner, only a cap full every time you fill the tank. No issues so far and would buy one again!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Cleans spills and save your floors and your back, all in one step, one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deep cleaning option for families with pets

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are absolutely delighted to receive your glowing feedback! It’s fantastic to hear that you consider our product an “excellent deep cleaning option for families with pets.” Knowing that we are making a positive difference in homes with furry friends brings us immense joy. We truly appreciate you choosing our product to meet your cleaning needs. Your trust in us is not only humbling but also motivates us to strive for excellence. While we are thrilled with the positive impact our product has had, we understand that there is always room for improvement. Your satisfaction is our top priority, and we are committed to continuously refining our products to ensure they exceed your expectations. Thank you once again for your support and for taking the time to share your positive experience. We look forward to continuing to serve you with the best we have to offer.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum/mop. My floors have never been cleaner.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback with us and for choosing our vacuum/mop! We’re thrilled to hear that your floors have never been cleaner and that you’re loving the results.

      It’s always our goal to create products that make cleaning easier and more effective, so we’re glad to know that our vacuum/mop is delivering on that promise. Your satisfaction is our top priority, and we’re delighted to hear that we’ve exceeded your expectations.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that make your life easier and more enjoyable.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase for getting rid of dog hair and cleaning the floors. Never has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Cleaning Made Easy with Tineco S5 EX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco S5 Extreme is an excellent vacuum cleaner that is perfect for anyone who wants a powerful and efficient cleaning experience. One of the standout features of this vacuum cleaner is its optimized suction technology. The vacuum has a powerful motor that delivers up to 150W of suction power, making it one of the most powerful cordless vacuum cleaners on the market. The optimized suction technology ensures that the vacuum cleaner can easily pick up dirt, dust, and debris from any surface, including carpets, hardwood floors, and tiles. The vacuum's powerful suction also makes it easy to clean pet hair and other stubborn debris. What's more, the Tineco S5 Extreme comes with a range of attachments that make it easy to clean every nook and cranny of your home. The attachments include a crevice tool, a dusting brush, and an upholstery tool, all of which are designed to help you clean different surfaces with ease. Overall, the Tineco S5 Extreme is an excellent vacuum cleaner that is perfect for anyone who wants a powerful and efficient cleaning experience. Its optimized suction technology ensures that you can easily pick up dirt and debris from any surface, while its range of attachments makes it easy to clean every part of your home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what i have been looking for. No mess at all and self cleaning is great. Now i can clean my main area laminate floor in just 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product from Tineco even if the broom misses the dog hair this product catches it. First mop/vacuum I’ve had that even catches everything and gives the floor a true clean. I love having the indicator for the spots need the extra cleaning that it automatically does it and lets you know with the red back to blue when cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this about 3months ago adter being influenced by Tik Tok and I was waiting to do a truly review. I loooooove this vacuum, can’t imagine myself without it jajajajaj. If you have doubts if buy it or not, JUST DO IT, you won’t regret!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    Perfect for the house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really light , pick up wet and dry same time , perfect for

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    10/10 for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this vacuum/mop. our aparment is mostly hardfloor and we literally ONLY need to use this. its super straightfoward and the voice commands make it very simple. my favorite feature is the fact that it will tell you to stop halfway to clean out the sponge so it dosent keep using the dirty sponge to clean your floor. great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco - Floor One S3 Extreme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Glides around lightly and cleans the floor well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase I have ever made at the Best Buy store, Much easier to clean, I am very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Invention Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mop vacuum! I was very hesitant about buying due to the high price but I caught it on sale! My floors have never been cleaner!! The first time I mopped I was so embarrassed the water was almost black! Since after that first cleaning the water has not been that dark. I hope it lasts a long long time because I don’t think I’ll ever want to live without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cleaning PVC floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a long time and still this is one of the most used electronics in my house it works great as new still. Cleans up any mess

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best wet and dry vacuum ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing, it's crazy to say I love it, but yes I loved this cute helper, I call it my child, clean very well and for the first time I'm enjoying clean the house with it, it changed my life and makes it easier, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh. Now I'm walking in my house barefoot and feel fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Floor Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and maintain. Does thorough job in cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Best Invention for Parents

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love whoever invented the vac/mop concept, and Tineco has a great version and excellent customer service. Anyone with kids needs one of these.

    I would recommend this to a friend