Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Buy it now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love this! coming from a toddler and dog mom!
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Great when it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great till it’s not. With 3 kids and 2 dogs I love I can do a quick mop and vacuum daily. This is my second Tineco and both have had problems with charging. My current one charges, but batter last 2 minutes even though it says it’s at 100%. Also, if the dirty water tank sensors get wet it says the tank is full and won’t work. Will not be buying another one.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your experience with us. We're pleased to hear that you find our product convenient for quick daily mopping and vacuuming, especially in a busy household with kids and dogs. However, we sincerely apologize for the issues you've encountered, and we assure you that we take your feedback seriously to continuously improve our products and services.
Based on your description, it seems that you've experienced charging issues with both of your Tineco units, and your current device's battery only lasts two minutes despite indicating a full charge. Additionally, the dirty water tank sensors appear to malfunction when wet, causing the device to stop working. We understand how frustrating these issues can be.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further and work towards a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and ensuring your concerns are addressed.
Thank you for giving us the opportunity to address this situation. We hope to regain your trust and provide you with a better experience in the future.
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mopvac on the market. Its expensive so please buy an extended warranty. It has a 2yr. warranty directly from tineco. I've already had one repaired. I bought it again because its amazing and i wanted one for my office. They have great customer service. They will pay for shipping, repair it and send it back to you
I would recommend this to a friendVacuum Mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum mop. I really recomended. Very funtional.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback about our vacuum mop. We are thrilled to hear that you find it excellent and highly functional. Your recommendation means a lot to us, and we are grateful for your choice to trust our product.
Rest assured, we will strive even harder to enhance the quality and functionality of our products.
Thank you once again for your kind words and support. We look forward to serving you better in the future.
- Pros mentioned:Cleaning performance
The Floor One S3 Extreme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well and easy to clean up. Just what I've been looking for.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive feedback! We’re delighted to hear that our product meets your cleaning needs and is easy to maintain. Your satisfaction is our top priority. If you encounter any issues or have questions, please feel free to contact us. We’re dedicated to ongoing improvement and are always here to help. Thank you for choosing our product!
- Pros mentioned:Ease of use
Wow I only thought my floors were clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this and bought it on a whim as ive been using the good old fashioned spray and wipe method for years. I cleaned my floors like normal then went over it with this beast. Holy smokes was the water DIRTY! Never again will i go back after using this. Its so simple to set up and use, whomever came up with this is a freaking genius!!
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
- Pros mentioned:Cleaning performance, Ease of use
I love my Tineco!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I seriously love this wet vac! It’s super easy to use and does a great job on my LVP!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I can sweep and mop all in one and it dies a great job!
I would recommend this to a friend - Pros mentioned:Ease of use
Best cordless vac/mop combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum/mop combo is the best. Being a mom of 4 boys, our home sees a lot of messes and spills. This product is simple and light enough for my 6 year old to use. The floor is dry almost immediately after using. If it had steam it would be perfect.
I would recommend this to a friendBrand response from Tineco team
Posted .Thank you for sharing your experience with the Tineco Floor One S5 Extreme! It's great to hear that this vacuum/mop combo has made cleaning up after your busy household so much easier. Your feedback is valuable, and your idea about adding steam is interesting. If you ever have more thoughts or questions, please don't hesitate to contact us. Happy cleaning!
- Pros mentioned:Cleaning performance
Bazooka
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a excellent job it keeps everything clean for at least 3 or 4 days
I would recommend this to a friendBrand response from Tineco Support
Posted .We appreciate you taking the time to share your thoughts on our product. We're delighted to hear that you've noticed the excellent cleaning performance, especially how it keeps your space clean for several days. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will ensure that you continue to enjoy the most suction and longest use time from your cleaner.
Thank you again for your feedback. We're committed to continuous improvement and strive to deliver the best possible experience to all our customers.
- Pros mentioned:Ease of use
Impressed & worth the investment
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use. I like that it detects areas that need more water for clean up than others.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you find our product super easy to use and appreciate the advanced feature that detects areas requiring more water for effective cleanup. It's great to know that our efforts in designing user-friendly and efficient products are paying off.
We're grateful for your choice to use our product and are committed to continuous improvement. If you have any suggestions for how we can make our product even better, please don't hesitate to reach out to us.
Thank you once again for your kind words and support. We look forward to continuing to provide you with high-quality products and exceptional service.
- Pros mentioned:Cleaning performance
Tineco is Art
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best purchases I have ever made. This is like a house wife on wheels. It saves me so much time and my house always looks spotless like i have been cleaning for house but only takes me 10 minutes. I purchased this as a gift for my mother in law and sister in law.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several electric hard floor cleaners. This is by far the best one I’ve ever used. I love how easy it is to add cleaning solution and dump the dirty water. It even talks to you to tell you when it’s time to do these tasks and others. When you’re finished, it easy to clean the solution tank and the dirty water tank, the system cleans the brush roller without you having to touch the brush. Then you put the cleaner back together and it checks to make sure everything is ok before it starts recharging.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best mop vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts time in half not beeding tk sweep or mop, very convenient, highly recommend this
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that our product has significantly cut your cleaning time in half, making it more convenient for you. Your recommendation means the world to us and we are grateful for your trust in our brand.
We are continuously striving to improve our products and services to meet the needs of our customers. Rest assured, we will take your feedback into consideration and work diligently to enhance our product even further.
Thank you once again for choosing our product and for your support. We look forward to serving you better in the future.
- Pros mentioned:Cleaning performanceCons mentioned:Price
Nelson Ohana
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little expensive , but Worth the price!! Would recommend I have kids & dogs and it does the job!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Great Cleaning Solution for Tile Floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for cleaning tile. Easy-to-use, intuitive and fast charging. Highly recommended!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for Christmas and love it! It’s so quick and easy. My floors look great!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Perfect for every day use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is certainly a life saver. I have two large dogs who shed everywhere. I can quickly run over the floors to pick up the dog hair. It’s also very handy for cleanup after a long evening of cooking. I use it throughout my entire house which has wooden floors. This thing has definitely saved my life.
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Tineco great cleaner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans the floors really good and I can do Whole house with it and not have to recharge it.
I would recommend this to a friend - Pros mentioned:Ease of use, Mop
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product wife very happy that she doesnt have to sweep before mopping with this product
I would recommend this to a friend