Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best wet and dry vacuum ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing, it's crazy to say I love it, but yes I loved this cute helper, I call it my child, clean very well and for the first time I'm enjoying clean the house with it, it changed my life and makes it easier, I was waiting for this type of vacuum since I was 11 years when my mom asked me to mop the floor hhhhh. Now I'm walking in my house barefoot and feel fresh.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco is Art
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best purchases I have ever made. This is like a house wife on wheels. It saves me so much time and my house always looks spotless like i have been cleaning for house but only takes me 10 minutes. I purchased this as a gift for my mother in law and sister in law.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Invention Ever!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mop vacuum! I was very hesitant about buying due to the high price but I caught it on sale! My floors have never been cleaner!! The first time I mopped I was so embarrassed the water was almost black! Since after that first cleaning the water has not been that dark. I hope it lasts a long long time because I don’t think I’ll ever want to live without it!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Game Changer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! I went from spending almost 2 hours mopping my house to being able to do it in 30 minutes! Time is everything and this is worth it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mopvac on the market. Its expensive so please buy an extended warranty. It has a 2yr. warranty directly from tineco. I've already had one repaired. I bought it again because its amazing and i wanted one for my office. They have great customer service. They will pay for shipping, repair it and send it back to you
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best cordless vac/mop combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum/mop combo is the best. Being a mom of 4 boys, our home sees a lot of messes and spills. This product is simple and light enough for my 6 year old to use. The floor is dry almost immediately after using. If it had steam it would be perfect.
I would recommend this to a friendBrand response from Tineco team
Posted .Thank you for sharing your experience with the Tineco Floor One S5 Extreme! It's great to hear that this vacuum/mop combo has made cleaning up after your busy household so much easier. Your feedback is valuable, and your idea about adding steam is interesting. If you ever have more thoughts or questions, please don't hesitate to contact us. Happy cleaning!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I can sweep and mop all in one and it dies a great job!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it !!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum cuts my cleaning time in half. I’ve had it for 2 years now and if I had any issues 2 year is 2 year warranty they have helped me no joke
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wow I only thought my floors were clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw this and bought it on a whim as ive been using the good old fashioned spray and wipe method for years. I cleaned my floors like normal then went over it with this beast. Holy smokes was the water DIRTY! Never again will i go back after using this. Its so simple to set up and use, whomever came up with this is a freaking genius!!
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
Rated 4 out of 5 stars
App needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mop/vaccum but had a hard time getting it setup on the app.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
I love my Tineco!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I seriously love this wet vac! It’s super easy to use and does a great job on my LVP!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 4 out of 5 stars
Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient and nice when needing to do a quick clean up!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that my floors are clean and beautiful with almost no effort. I love it!!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your glowing review. We strive to provide exceptional products that make everyday tasks easier and more enjoyable.
Your satisfaction is our top priority, and it’s delightful to know that our product is meeting your expectations. We truly appreciate your trust in our brand and your choice to include our product in your home.
If you have any more feedback or need assistance, please feel free to reach out to us. Our team is here to ensure your continued satisfaction and support.
Thank you once again for your kind words. We look forward to serving you with more products that cater to your needs perfectly.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect for every day use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is certainly a life saver. I have two large dogs who shed everywhere. I can quickly run over the floors to pick up the dog hair. It’s also very handy for cleanup after a long evening of cooking. I use it throughout my entire house which has wooden floors. This thing has definitely saved my life.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great floor cleaner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great floor cleaner, picks up so much grime! Gotta make sure you throw out dirty water and disassemble the roller after use though or the bacteria will grow. Self clean is adequate in cleaning roller, though I prefer to do it a few times.
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 3 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is good to have. It work as expected like any other WET and Dray. It does leave streaks so you need to do couple of runs. Major draw back is the dirty water tank which is too small.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your review! We’re glad to hear that our product is working well for you, providing both wet and dry cleaning functionality as expected. We appreciate your feedback regarding the streaks and the size of the dirty water tank, and we will certainly take this into consideration as we continue to improve our product. If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your satisfaction with our product. Thank you for choosing us!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME piece of cleaning equipment!!!! This made cleaning our hardwood floors significantly faster, and easier. I especially love that it mops, but still leaves the floor mostly dried afterwards.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 4 out of 5 stars
Great but maybe I had a bad model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tineco model. However- It just stopped working on me. It stopped self cleaning and would flood itself after only owning it for 2 weeks.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback on the Tineco model. We are sorry to hear that you encountered issues with the self-cleaning function and flooding after only two weeks of ownership. We appreciate your understanding as we work diligently to enhance our offerings.
Based on your description, it seems that the self-cleaning function is not working as expected, and the machine is flooding.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to addressing your concerns and providing a solution.
Thank you for choosing our product, and we appreciate your understanding as we work diligently to enhance our offerings. If you have any further questions or concerns, please do not hesitate to reach out to us.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several electric hard floor cleaners. This is by far the best one I’ve ever used. I love how easy it is to add cleaning solution and dump the dirty water. It even talks to you to tell you when it’s time to do these tasks and others. When you’re finished, it easy to clean the solution tank and the dirty water tank, the system cleans the brush roller without you having to touch the brush. Then you put the cleaner back together and it checks to make sure everything is ok before it starts recharging.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, I like it because it cleans the floors very well without leaving water, I can choose the amount of water, and when it speaks it tells me when to add more water or empty the dirty water and best of all, it has a self-cleaning system. I recommend it and would buy it again.
I would recommend this to a friend

















