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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,365 reviews
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing! It’s so nice to be able to sweep and mop at the same time, knowing my floors are actually getting clean!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for leaving us a review on the FloorOne S3! We agree, the S3 is amazing and we are so happy you are loving your smart hard floor wet dry vacuum! The S3 is easy to use and as you experienced, the S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Floor Tool EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing! This little miracle helps me keep up with the 4-leg friends and dirt/sand they bring with them. No more dry swiffer, then wet swiffer, repeat. Best money I have spent in years. Recommending this to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    Impressed & worth the investment

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Super easy to use. I like that it detects areas that need more water for clean up than others.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you find our product super easy to use and appreciate the advanced feature that detects areas requiring more water for effective cleanup. It's great to know that our efforts in designing user-friendly and efficient products are paying off.
      We're grateful for your choice to use our product and are committed to continuous improvement. If you have any suggestions for how we can make our product even better, please don't hesitate to reach out to us.
      Thank you once again for your kind words and support. We look forward to continuing to provide you with high-quality products and exceptional service.

  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with this mop vac. I love that it can clean itself. It was recommended by a friend-it has not disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thrilled with this mop/vacuum. I did ALOT of research on this Tineco model comparing them to all the other mop/vacuums on the market. Time and time again this Tineco came out on top. It is amazing! We have hardwood and ceramic tile throughout our home and I am always amazed at just how much this thing picks up and how dirty the water is when I’m finished. My floors look incredible! Better than any sweeping and mopping I’ve ever done. If you’re on the fence, just buy it. You’ll be thrilled too!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Boymom, thank you for leaving us a review on the FloorOne S3! We are so happy that you picked the Floor One S3 out of all the other floor cleaners on the market! Tineco was honored to receive the prestigious Red Dot Design Award for Product Design on the Floor One S3 in 2020! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Boymom and welcome to the Tineco family!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my daughter. She absolutely loves it. Well I cannot speak from personal experience however, from what she has told me it is second to none. Easy to use works very well and she would definitely recommend it to anyone who is thinking of buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and does a great job. Kids even love using it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never would have imagined how easy it would be to have spotlessly clean floors!!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review! We’re thrilled to hear that our product has made achieving spotlessly clean floors easier than you imagined. Your satisfaction is our top priority. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great floor cleaner, picks up so much grime! Gotta make sure you throw out dirty water and disassemble the roller after use though or the bacteria will grow. Self clean is adequate in cleaning roller, though I prefer to do it a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy Wife Happy Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas ever. My wife had been watching videos of the Boswell Crosswave and others similar to this on Tiktok all year and I kept getting videos sent to me. I started reading into it and it seemed like this was usually rated better by people who had got to use both. It picks up more dirt and doesn’t leave any residue behind if you do a paper towel test after a pass. She is ecstatic and has been cleaning our whole house. I will admit our hardwood floors have never looked better.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Bradly2795, thank you for leaving us a review on the FloorOne S3! We are jumping up and down that you choose us instead of them and so glad your wife is happy!!! The FloorOne S3 is perfect and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Bradly2795 and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The Dude

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey. Definitely does the job perfect for quick jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. I don't even dread doing my floors anymore. I have animals, and if they have an accident, or if one of the grandkids spills something, it is so easy to clean up. The mop/vacuum is also easy to clean. I honestly wish I would have bought it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what i have been looking for. No mess at all and self cleaning is great. Now i can clean my main area laminate floor in just 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Cleans very well, only complaint is water gets dirty quick. But also shows that it’s doing deep cleaning.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Jay23, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and as you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Jay23 and welcome to the Tineco family!

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not enough mop force

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good points: The aesthetic design and looks are stunning. I love the cordless feature. This was going to be my first cordless vacuum. It is pretty light. The two tank system is a good idea, and once you figure out how the containers click into place it works quite well. The not-so-great points (just one really): It just doesn't mop that well, which is why I returned it. I have LVP floors with texture. I also have two dogs that frequently have muddy paws. If I don't clean right away, the dried mud is quite difficult to remove. It comes up easily enough with a traditional mop (where I can exert some force) or with a rag that I drag around with my foot. Those are both much cheaper than several hundred dollars. The Tineco was marginally better than my robot vacuum with mop pad. However, with the robot, I don't have to spend 45 minutes cleaning the floor. So I'm going back to using the robot every day and supplementing with a mop or rag as necessary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a time savior. I can clean all the floors in my house in one hour.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Best Invention for Parents

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love whoever invented the vac/mop concept, and Tineco has a great version and excellent customer service. Anyone with kids needs one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My bestfriend love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best house hold cleaner I've ever owned i tell everyone about this awesome device. I have porcelain floors and tile throughout my first floor I can get it all done in the fraction of the time if you are debating STOP BUY IT. I just purchased a 2nd one for my mom for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This thing is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has really helped me cut down on cleaning time around the house. It takes off in an almost self propelled lawnmower style fashion and the auto sensing feature is truly amazing. No streaks and always gets up the water well. My only complaint is that there is about a one Inch area around the entire mop part that is just casing. This means you have a once Inch gap between what was mopped and not if you try to go up against a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Stress free vacuuming and mopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wet mop/vac ever and its so convenient and so easy to clean.

    I would recommend this to a friend