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Customer Ratings & Reviews

Your price for this item is $200.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the Floor One S5 Extreme as a high-performing and easy-to-use cleaning device, with many praising its ability to manage messes effectively. The battery life and lightweight design are also appreciated features. However, some customers have noted concerns regarding the water tank size, price, and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,300 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing mop replacement !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We threw away our normal mop. And we do not regret it. This vacuum mop is amazing . It amazes me how we mop each day and the water is still grayish... Really happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Floor Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was cleaning my floors before but wow! After using the tineco floor cleaner you can instantly tell the difference. Amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have made in years, this thing really cleans my floors so much better than anything else I have ever used including sitting scrubbing on my hands and knees.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jusy got thisnfornour newly installed Vinyl flooring and it cleaned them quiclnand effectively. Self cleaning is great too. The suction only mkde on this model is great forna quick spot cleaning as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent product. The only problem is that it doesn't reach corners very well, but it has made my life easier.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your positive review and for sharing your experience with our product! We’re thrilled to hear that you found it excellent overall and that it has genuinely made your life easier – that’s exactly what we aim for.

      We appreciate you mentioning the specific point about its reach in corners. While we’re glad the product is serving you well in many aspects, we understand that this is an area where it could be better. Your feedback is very helpful, and we will certainly take this into consideration as we work on improving our products for the future.

      Thank you again for choosing our product and for taking the time to provide your valuable insights. If you have any further questions or need assistance, please don’t hesitate to contact us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Everything and dog hairs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephews bought this for their small care taking dog business. They have dogs at the house all the time and this works like a charm keeping the Flores clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. The first one I purchased, within the first month, I had to send it off for repair. Tineco ended up sending me a brand new unit because they could not repair it. The company is really easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mop. Love the option to wash or just vacuum. I wash my floors daily and this actually is the first mop that makes it enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tineco S5 smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco s5 smart is the best Long time battery life High suction Useful brush Keep your house clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco for Mr. Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco S5 is exactly what I had hoped it would be. Saves so much time and actually cleans the floor instead of pushing the dirt around. Cereal and chips on the floor from 4, 6 & 8 year old boys is no longer a issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Five star

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Super practical; functional and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing unit

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum in an amazing unit. This is my wife’s happy place. She puts her headphones in and cleans all of the hardwood floors. She loves this vacuum maybe more than me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    JohnL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Heard about the Tineco from our daughter-in-law and she was right - great floor product for hard floors - all types. Really cleans up our new LPV flooring and with minimal water residue on floor. The 'wet vac' system is great and easy clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up pet hair well and cleans floors efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever!! This model is fantastic! Durable

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good but inconvenient cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to clean floor unfortunately it requires you to clean after every use which makes it inconvenient to use. If you don’t clean it will develop a funky smell and/or mold. All pieces must dry before reassembling as well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product deserves the hype. My floors have never been cleaner. Incredibly easy to use. Would be nice if it had a longer battery life and/or swappable replacement batteries but still thrilled with this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mop wars

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good concept, a mop and vacuum at the same time, however, this is our 3rd one within less than 2 years. It started off good its first few uses, but after awhile, the sensors got sensitive. It will say "Dirty water tank full" when it is not even near full. This also is not an heavy duty cleaner, you have to make sure you pick up everything off the floor before using it, otherwise, the sensors will pick it up , and cause it to malfunction, having to clean everything on the inside of this mop. The cleaning solution that it says you can ONLY use it with is expensive for it, $24 a small bottle. I think it has to work through some major improvements before it becomes an excellent mop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vac/mop on the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Extreme is definitely an understatement! Cleans so well! If i go back over my floors with a regular mop the water is clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good but loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fuction.it a convience and fast to clean mop and vacuum all in one. One thing i didn't like is little too loud ..otherwise it a good product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re glad to hear that you appreciate the convenience and speed of our mop and vacuum all-in-one function. We’re sorry to hear that you find it a bit loud, and we’ll certainly take your comment into consideration as we continue to improve our product. If you have any other questions or need assistance, please don’t hesitate to reach out. We appreciate your support and are here to help whenever you need us. Thank you for choosing our product!