Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Everything and dog hairs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nephews bought this for their small care taking dog business. They have dogs at the house all the time and this works like a charm keeping the Flores clean
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing unit
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum in an amazing unit. This is my wife’s happy place. She puts her headphones in and cleans all of the hardwood floors. She loves this vacuum maybe more than me.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Tineco S5 smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tineco s5 smart is the best Long time battery life High suction Useful brush Keep your house clean
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product deserves the hype. My floors have never been cleaner. Incredibly easy to use. Would be nice if it had a longer battery life and/or swappable replacement batteries but still thrilled with this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great mop!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mop. Love the option to wash or just vacuum. I wash my floors daily and this actually is the first mop that makes it enjoyable
I would recommend this to a friend Rated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good i like work nice i kent bant ho.map my flirting y gave problems in my back tank
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive feedback and for taking the time to share your experience with our product. We're delighted to hear that you found the product to be very good and that it has been helpful for your needs.
We appreciate you choosing our product and are grateful for your support. Regarding the issues you mentioned with your back, we take this feedback seriously and will continue to work diligently to improve our products.
If you encounter any questions or concerns in the future, please don’t hesitate to reach out to our customer service team. We’re always here to assist you.
Thank you again for your valuable feedback and for being our customer.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for lazy people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is kind of life changing for someone who is both lazy but appreciates thorough cleaning. Honestly think this cleans better than a traditional mop (without spending hours) and don't have to vacuum before. Just clean out after each time. Fantastic!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum picks up pet hair well and cleans floors efficiently.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Obsessed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely obsessed with my tineco. Instead of pushing dirty water around like a mop, it sucks up with water as it’s being used and makes the house smell amazing. No need to vacuum or sweep before hand and it has no issues sucking up anything I have came across
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vac/mop on the market
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Extreme is definitely an understatement! Cleans so well! If i go back over my floors with a regular mop the water is clean!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love my Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job on cleaning my tile floors and picking up dust and debris . Doesn’t leave spots . I don’t use cleaner in the actual water I use a spray cleaner on the floor .
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is great, it does an excellent hob in cleaning the floor and itself, it is also self driven i feel like i have to hold it back
I would recommend this to a friend Rated 4 out of 5 stars
Good mopper vaccum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Highly recommend. If you have pets that shed alot make sure to vaccum before you use. If you have a house with multiple floors, you might need a charge or two to get all the floors
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Buy it !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the hype ! It makes it so easy and convenient when cleaning up the kitchen or a small area ! I am not disappointed love it
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 2 out of 5 stars
Light but not strong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exaclty what was expected. Does a good job of cleaning dust and small debris, however does not clean deeper surfaces and must always be cleaned on every use as well as refilled since the water tank is extremely small. Another issue is the battery runs out very quickly and for some reason it does not clean the edges well.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Five star
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Super practical; functional and very easy to use
I would recommend this to a friend Rated 5 out of 5 stars
Great floor cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well so far. Goes through water and battery quickly. Amazing how dirty the water is after cleaning a floor that does not seem as dirty as the water gets.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
My new best friend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and wasn’t sure about it because it’s a brand I had not heard of before. But this machine is amazing! My floors have never felt so clean, and it’s so convenient. I have a one year old grandson that I watch, and when he eats, food ends up all over the floor. No more stress, this vacuum/ mop picks up everything!! And it has a self cleaning feature that makes it very easy! I would highly recommend this product to everybody. Very pleased with this purchase.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
It was good in the beginning
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for only one year and it was great in the beginning but started to noticed it started gaving some difficulties. I noticed that the top wouldnt stay on and the spring was out of it . When it clean there qas still water that spit from the sides, And not even a year old it not sucking up dirty water. I clean it after every use and also order the cleaning solution as it recommended. Its charged and cleaned . Everytime i put it on it works for a second than turns off and spits water. I live in a small apartment with 2 bedroom and 2bathroom no pets or anything . So i dont understand why it just stop working in less than a year.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your experience with us. We are pleased to hear that our product initially met your expectations and worked well for you. However, we are truly sorry to learn about the difficulties you've encountered over time. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services.
Based on your description, it seems that after a year of use, the vacuum's top won't stay on, the spring is out of place, and it's having issues with water spitting from the sides and not sucking up dirty water effectively. We understand that you have been diligent in cleaning and charging the device as recommended, and we appreciate your efforts in maintaining it.
We’d love to assist you further to resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.
Thank you for your feedback and understanding. We hope to have the opportunity to resolve this issue and restore your confidence in our products.
Best regards,
Tineco Customer Service Team
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever!! This model is fantastic! Durable
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend

















