Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Floor One S5 Extreme as a high-performing and easy-to-use cleaning device, with many praising its ability to manage messes effectively. The battery life and lightweight design are also appreciated features. However, some customers have noted concerns regarding the water tank size, price, and charging capabilities.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is great, it does an excellent hob in cleaning the floor and itself, it is also self driven i feel like i have to hold it back
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
It was good in the beginning
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for only one year and it was great in the beginning but started to noticed it started gaving some difficulties. I noticed that the top wouldnt stay on and the spring was out of it . When it clean there qas still water that spit from the sides, And not even a year old it not sucking up dirty water. I clean it after every use and also order the cleaning solution as it recommended. Its charged and cleaned . Everytime i put it on it works for a second than turns off and spits water. I live in a small apartment with 2 bedroom and 2bathroom no pets or anything . So i dont understand why it just stop working in less than a year.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your experience with us. We are pleased to hear that our product initially met your expectations and worked well for you. However, we are truly sorry to learn about the difficulties you've encountered over time. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services.
Based on your description, it seems that after a year of use, the vacuum's top won't stay on, the spring is out of place, and it's having issues with water spitting from the sides and not sucking up dirty water effectively. We understand that you have been diligent in cleaning and charging the device as recommended, and we appreciate your efforts in maintaining it.
We’d love to assist you further to resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.
Thank you for your feedback and understanding. We hope to have the opportunity to resolve this issue and restore your confidence in our products.
Best regards,
Tineco Customer Service Team
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, love it works good and no loud noise very smooth.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i made with a having a toddler who can not sit still to eat
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Buy it !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the hype ! It makes it so easy and convenient when cleaning up the kitchen or a small area ! I am not disappointed love it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great for lazy people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is kind of life changing for someone who is both lazy but appreciates thorough cleaning. Honestly think this cleans better than a traditional mop (without spending hours) and don't have to vacuum before. Just clean out after each time. Fantastic!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love my Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job on cleaning my tile floors and picking up dust and debris . Doesn’t leave spots . I don’t use cleaner in the actual water I use a spray cleaner on the floor .
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so awesome, it makes taking care of my floors so much easier
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
A++
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable product! Limits the amount of time cleaning & nice to not have to go back and forth on vacuuming/mopping.
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 2 out of 5 stars
Light but not strong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exaclty what was expected. Does a good job of cleaning dust and small debris, however does not clean deeper surfaces and must always be cleaned on every use as well as refilled since the water tank is extremely small. Another issue is the battery runs out very quickly and for some reason it does not clean the edges well.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good mopper vaccum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Highly recommend. If you have pets that shed alot make sure to vaccum before you use. If you have a house with multiple floors, you might need a charge or two to get all the floors
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Obsessed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely obsessed with my tineco. Instead of pushing dirty water around like a mop, it sucks up with water as it’s being used and makes the house smell amazing. No need to vacuum or sweep before hand and it has no issues sucking up anything I have came across
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great floor cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well so far. Goes through water and battery quickly. Amazing how dirty the water is after cleaning a floor that does not seem as dirty as the water gets.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, you can really see the dirt and dust that comes off your floor when you finish.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
My new best friend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and wasn’t sure about it because it’s a brand I had not heard of before. But this machine is amazing! My floors have never felt so clean, and it’s so convenient. I have a one year old grandson that I watch, and when he eats, food ends up all over the floor. No more stress, this vacuum/ mop picks up everything!! And it has a self cleaning feature that makes it very easy! I would highly recommend this product to everybody. Very pleased with this purchase.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cleaning made easy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could cleanup get any easier! I find myself wanting to vacuum because it’s easy to use and fun! Love the voice prompts and self clean cycle!
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 4 out of 5 stars
It’s cool, but ehh….
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool. I bought thinking I would use it so much more often, but it takes a lot to clean and the water goes out so fast. A great product just not as useful as I thought it would be.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Cons mentioned:Charging, Price
Rated 2 out of 5 stars
Worked fine but stopped charging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in October 2022 and it worked fine, but just yesterday it stopped charging. I've been browsing YouTube videos with possible solutions from the many others that have the same issue. This is a pricey purchase for an appliance that might not last you more than 1-2 years.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for reaching out and sharing your feedback. We’re genuinely sorry to hear about the trouble you’ve encountered with your Tineco appliance. We understand how frustrating it can be when a product does not meet your expectations, especially one that you’ve invested in. Please be assured that we take your concerns seriously and are committed to using your feedback to improve our products and services.
Based on your description, it seems that the main issue you’re facing is with the charging functionality of your appliance, which has stopped working.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction with our products.
We appreciate your patience and understanding in this matter and hope to have the opportunity to restore your confidence in our brand.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Purchase Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best invesment ever!! I mean, sweap and mop at the same time!! Saves time anf no back pain any more from mopping my floors!! Highly recommended!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccum cleaner has changed my life and my home. I used to procastinate cleaning up after spills since it was too kuch effort but with this, I clean up right after a spill since its just so easy.
I would recommend this to a friend

















