Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
A++
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable product! Limits the amount of time cleaning & nice to not have to go back and forth on vacuuming/mopping.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Muddy Dogs not a problem with this cleaner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two large young dogs that have been tracking in mud through their dog door everyday. This floor cleaner is my savior and manages to clean up all the mud. It does a fantastic job! And the self cleaning is such a great bonus. Absolutely love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccum cleaner has changed my life and my home. I used to procastinate cleaning up after spills since it was too kuch effort but with this, I clean up right after a spill since its just so easy.
I would recommend this to a friend - Cons mentioned:Water tank size
It’s cool, but ehh….
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool. I bought thinking I would use it so much more often, but it takes a lot to clean and the water goes out so fast. A great product just not as useful as I thought it would be.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i made with a having a toddler who can not sit still to eat
I would recommend this to a friend - Pros mentioned:Ease of use
Best Purchase Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best invesment ever!! I mean, sweap and mop at the same time!! Saves time anf no back pain any more from mopping my floors!! Highly recommended!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good but inconvenient cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to clean floor unfortunately it requires you to clean after every use which makes it inconvenient to use. If you don’t clean it will develop a funky smell and/or mold. All pieces must dry before reassembling as well
No, I would not recommend this to a friend - Pros mentioned:Ease of use
My favorite home purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m obsessed with this. My home is VERY dusty and this gets it all. It’s super easy to use too and left ZERO streaks. No matter what I use on my floor it always streaks. It also picks up hair really really well. Super happy with this purchase!
I would recommend this to a friend Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, love it works good and no loud noise very smooth.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, you can really see the dirt and dust that comes off your floor when you finish.
I would recommend this to a friend - Pros mentioned:Ease of use
Cleaning made easy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could cleanup get any easier! I find myself wanting to vacuum because it’s easy to use and fun! Love the voice prompts and self clean cycle!
I would recommend this to a friend - Cons mentioned:Charging, Price
Worked fine but stopped charging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in October 2022 and it worked fine, but just yesterday it stopped charging. I've been browsing YouTube videos with possible solutions from the many others that have the same issue. This is a pricey purchase for an appliance that might not last you more than 1-2 years.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for reaching out and sharing your feedback. We’re genuinely sorry to hear about the trouble you’ve encountered with your Tineco appliance. We understand how frustrating it can be when a product does not meet your expectations, especially one that you’ve invested in. Please be assured that we take your concerns seriously and are committed to using your feedback to improve our products and services.
Based on your description, it seems that the main issue you’re facing is with the charging functionality of your appliance, which has stopped working.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction with our products.
We appreciate your patience and understanding in this matter and hope to have the opportunity to restore your confidence in our brand.
- Pros mentioned:Cleaning performance
Exactly what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simplified my life with two messy dogs and a baby. My only complaint is the frequency of constantly dumping the dirty water and refilling the solution. Does and excellent job at cleaning. Would buy again.
I would recommend this to a friend - Pros mentioned:Ease of use
Recommended and preferred over any other brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use. I have owned a bissell crosswave pet cordless before and it was giving me very hard time dispensing water and cleaning debris. I am so happy i made the switch.
I would recommend this to a friendBrand response from Tineco team
Posted .Thank you, Amytl, for your fantastic feedback on the Tineco Floor One S5 Extreme! We're thrilled to hear that you find it easy to use and that it has exceeded your expectations, especially compared to your previous Bissell Crosswave Pet Cordless.
At Tineco, we strive to deliver innovative and high-quality products that provide superior cleaning performance and user convenience. The Floor One S5 Extreme is designed to make your cleaning routine effortless with its 3-in-1 functionality, iLoop Smart Sensor, and efficient water dispensing.
We greatly appreciate your recommendation and your preference for Tineco over other brands. If you have any questions or need further assistance, please don't hesitate to reach out to us at service@tinecousa.com. We're here to ensure your continued satisfaction with our products.
Happy cleaning!
Tineco Support
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cleaning way more easier! It works great and gets the job done
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback! We are thrilled to hear that our product has made cleaning tasks significantly easier for you. Your satisfaction is our top priority, and it’s rewarding to know that our product is delivering the convenience and efficiency you expect.
We appreciate your kind words about how well our product works and its effectiveness in getting the job done. Rest assured, we are continuously striving to improve our products based on customer feedback.
Should you have any suggestions for further enhancements or if there are any other aspects of our product that you would like to see improved, please do not hesitate to reach out to us. Your input is invaluable to us.
Thank you once again for choosing our product and for your support. We look forward to continuing to serve you with high-quality products and excellent service.
- Pros mentioned:Ease of use
great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so awesome, it makes taking care of my floors so much easier
I would recommend this to a friend - Pros mentioned:Cleaning performance
Nice cleaner so far.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device really cleans the floor. I can’t believe the amount of dirt it picks up on my hardwood floors and without drenching my floors. Only complaint is that it moves too fast for my wife.
I would recommend this to a friend - Pros mentioned:Ease of use
Worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a long-haired German Shepard/Husky mix. This is perfect for my apartment. Saves me so much time and it is so easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product!!! No more wringing wet mops, back aching pushing a mop!! Still learning the ins and outs of all it does but it’s proven itself from the first use. I actually want to mop now
I would recommend this to a friend Mop wars
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good concept, a mop and vacuum at the same time, however, this is our 3rd one within less than 2 years. It started off good its first few uses, but after awhile, the sensors got sensitive. It will say "Dirty water tank full" when it is not even near full. This also is not an heavy duty cleaner, you have to make sure you pick up everything off the floor before using it, otherwise, the sensors will pick it up , and cause it to malfunction, having to clean everything on the inside of this mop. The cleaning solution that it says you can ONLY use it with is expensive for it, $24 a small bottle. I think it has to work through some major improvements before it becomes an excellent mop.
No, I would not recommend this to a friend