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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,365 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!!! No more wringing wet mops, back aching pushing a mop!! Still learning the ins and outs of all it does but it’s proven itself from the first use. I actually want to mop now

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice cleaner so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device really cleans the floor. I can’t believe the amount of dirt it picks up on my hardwood floors and without drenching my floors. Only complaint is that it moves too fast for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. Cleans quickly. Easy to use. Perfect for daily cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best invesment ever!! I mean, sweap and mop at the same time!! Saves time anf no back pain any more from mopping my floors!! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for all occasions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the ease of this vacuum. It’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but fantastic routine cleaner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but love it! So much more efficient at cleaning floors than a Swiffer broom. I don't plan on using it to clean more messy things like spilled spaghetti so I can't comment on that, but it is fantastic for routine cleaning of dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum/mop! Have kids and this makes for an easier clean up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tineco floor 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that it would help clean grout also, but the nap on the brush is not long enough. If you have a wood floor or vinyl floor, I think this would be a good purchase. The only thing that I think could’ve been done better was a larger reservoir for water and cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up pet hair well and cleans floors efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bad back and this was life changing for me! It vacuums and automatically mops were needed. Best purchase I’ve ever made

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for the awesome feedback on your Tineco Floor One S5 Extreme. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.

  • Pros mentioned:
    Mop

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Lifesaver. Dry vacuum and wet mop- only downfall is filter air starts to smell musty quickly despite cleaning it out thoroughly and drying after each use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaning made easy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could cleanup get any easier! I find myself wanting to vacuum because it’s easy to use and fun! Love the voice prompts and self clean cycle!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, you can really see the dirt and dust that comes off your floor when you finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time i purchase this brand and so far it has been working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable product! Limits the amount of time cleaning & nice to not have to go back and forth on vacuuming/mopping.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Price

    Rated 2 out of 5 stars

    Worked fine but stopped charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in October 2022 and it worked fine, but just yesterday it stopped charging. I've been browsing YouTube videos with possible solutions from the many others that have the same issue. This is a pricey purchase for an appliance that might not last you more than 1-2 years.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for reaching out and sharing your feedback. We’re genuinely sorry to hear about the trouble you’ve encountered with your Tineco appliance. We understand how frustrating it can be when a product does not meet your expectations, especially one that you’ve invested in. Please be assured that we take your concerns seriously and are committed to using your feedback to improve our products and services.

      Based on your description, it seems that the main issue you’re facing is with the charging functionality of your appliance, which has stopped working.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction with our products.

      We appreciate your patience and understanding in this matter and hope to have the opportunity to restore your confidence in our brand.

  • Rated 5 out of 5 stars

    Effortless cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning look effortless and easy, Met my expectations

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that our product has met your expectations and made cleaning feel effortless and easy.

      We sincerely appreciate you choosing our product. Your satisfaction is our greatest reward, and we are committed to continuously improving to ensure we always deliver the best experience.

      Should you have any questions or need any assistance in the future, please don’t hesitate to contact us. We’re always here to help.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Too much dog hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, clogged too much due to all fog hair, cocker spaniel. But the concept of vacuuming and mopping was great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Improved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I had an older model and I thought it was great but this one has some improvements! Worth the money. Especially if you have a lot of hardwood flooring. In my opinion way better than the robot ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco S5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments I’ve ever made. My house is always clean with the minimum effort. It’s simple to clean and maintain it clean.

    I would recommend this to a friend