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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,316 reviews
  • Rated 5 out of 5 stars

    Must buy!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Great for hardwood and laminate floors and cleans so quick. You should see the water after you mop, it’s so gross. So glad I bought this

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Improved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I had an older model and I thought it was great but this one has some improvements! Worth the money. Especially if you have a lot of hardwood flooring. In my opinion way better than the robot ones.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever made! This vacuum mop is so efficient and leaves my floors as clean as the first day they were installed!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for the awesome feedback on your Tineco XXX. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleann all the house without living the floor dirty love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas gift, so Can't comment on how well it works just yet. But bought because of positive reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One s3 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum cleaner we ever purchased! Extremely satisfied with our purchase and I recommend it to everyone especially if u have pets!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a awesome vacuum/floor cleaner!!! My wife loves it she cleans all the time now! No need to sweep just add water and dump in the toilet and go again!! Wish it worked on the carpet rug

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word! AMAZING! My floors stays clean! Definitely would be another one !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! It is great for day to day cleaning, floor is fully dry in about 4 minutes. Had to clean up a broken tupperware of sauce was incredible. I would say Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's ok but the smell is terrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm staying away from wet+dry vaccums. The idea and this product are great. This vaccum almost goes by itself, it helps a lot and faciliate the job. But the cleaning... I don't know how people do it, but anything I tried wouldn't keep the smell out of the rollers and the dirty water container. In the end, I couldn't get rid of the smell so I returned it within 2 weeks. Got a vaccum robot + cordless vaccum + Swiffer wet jet -- this is the best solution so far. Now this Tineco is great if you want one item that does everything and you can manage to somehow keep the smell out...

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Dear Lricc,

      Thank you for sharing your feedback regarding the Tineco Floor One S3 Extreme, which you purchased from Best Buy. We appreciate your honesty and apologize for any inconvenience you experienced with the product.

      While we're glad to hear that you found the concept and functionality of the vacuum to be great and helpful in facilitating your cleaning tasks, we understand that you encountered difficulties with the cleaning process and managing the smell. Maintaining a fresh scent and cleanliness is important, and we apologize that the product didn't meet your expectations in this regard.

      We appreciate that you gave the product a try and returned it within two weeks when you couldn't resolve the smell issue. We understand that every home has different cleaning needs and preferences, and we're glad that you found a combination of a vacuum robot, cordless vacuum, and Swiffer wet jet to be the best solution for your current needs.

      Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products. If you have any further questions or concerns, please don't hesitate to reach out to us.

      Thank you for considering Tineco, and we hope to have the opportunity to provide you with a better experience in the future.

      Best regards,

      Tineco Customer Support tineco

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cleans beautifully with no residual sreaks or crumbs left behind. Love being able to walk on my hardwood floor barefoot and have my feet stay clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cordless wash and vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this daily to clean up for our three small dogs and it does a great job. We like this a lot better than our old Bissel crosswave

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Baby mess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best, my baby made a big mess and started to use it and my kitchen floor has never been this clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum!! It saves so much time getting it all done at once and my floors are so clean after!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this to me and it was the best investment for my floors. Time saver, effective, and easy to clean!

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Foolproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes cleaning all floors so simple, and does a great job. Only wish the water tank was a bit bigger, but filling it back up isn’t that bad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the unit. It has done exactly as expected, easy to use and well worth the purchase cost.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Works but requires too much maintenance.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it does what is says and decently well. The technology in it is a gimmick. What took two stars away is that you need to deep clean the parts after EVERY use. If you don’t the roller will stink to high heaven and the water tank will get gross and nasty. I honestly will use a swiffer wet jet more now as a result. I would not buy this again due to it being so much maintenance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco Floor One S5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this Tineco vacuum and mop floor cleaning machine, it makes my life easier, being that It is not a cheap machine, you really want to careful with it and make sure to follow the instructions on how it operates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After 1.5 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my mom and she is extremely happy with it. Its been about a year and a half now since purchase any everything seem to working fine. The one thing I would point out is that it needs to be very well maintained by cleaning the rolling brush after each use, any interior debris stuck needs to be manually cleaned regularly and be really delicate in handling to prevent running into error messages.

    I would recommend this to a friend