Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2360 reviews
(2,360 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Suction, Water tank size
Rated 1 out of 5 stars
Poor Design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The debris tank does not fit flush with the housing, so air escapes and reduces the suction. The only solution is to tape the gap. I keep getting water tank errors despite not using the water tank. That started fresh out of the box. For $300+ I would expect a gasket or better engineering to ensure that nothing leaks. I've yet to use the mop/washer feature. I would not be surprised if this was a previously returned item.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve encountered with your unit. Your feedback is important, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that the debris tank does not fit properly, causing air to escape and reducing suction. Additionally, you are experiencing water tank errors even without using the water tank, which is concerning, especially for a product fresh out of the box.
For optimal performance, we recommend ensuring all components are securely assembled and checking for any visible damage or misalignment. If the issues persist, we’d love to assist you further.
Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need and help find a solution that meets your expectations.
Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Don’t hesitate! Buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a vacuum, it’s a dream! Mops and vacuums at the same time. And the bonus: it has separate compartments for clean and dirty water. Definitely worth the money!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a long-haired German Shepard/Husky mix. This is perfect for my apartment. Saves me so much time and it is so easy to use.
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 5 out of 5 stars
Great first mop vac!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vaccume does everything i would expect but im slowly realizing i will be wanting a larger clean and dirty tank. The upgrade to the s5 will be worth the $$$.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love this thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing! It is great for day to day cleaning, floor is fully dry in about 4 minutes. Had to clean up a broken tupperware of sauce was incredible. I would say Well worth the money.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
It was good in the beginning
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for only one year and it was great in the beginning but started to noticed it started gaving some difficulties. I noticed that the top wouldnt stay on and the spring was out of it . When it clean there qas still water that spit from the sides, And not even a year old it not sucking up dirty water. I clean it after every use and also order the cleaning solution as it recommended. Its charged and cleaned . Everytime i put it on it works for a second than turns off and spits water. I live in a small apartment with 2 bedroom and 2bathroom no pets or anything . So i dont understand why it just stop working in less than a year.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your experience with us. We are pleased to hear that our product initially met your expectations and worked well for you. However, we are truly sorry to learn about the difficulties you've encountered over time. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services.
Based on your description, it seems that after a year of use, the vacuum's top won't stay on, the spring is out of place, and it's having issues with water spitting from the sides and not sucking up dirty water effectively. We understand that you have been diligent in cleaning and charging the device as recommended, and we appreciate your efforts in maintaining it.
We’d love to assist you further to resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.
Thank you for your feedback and understanding. We hope to have the opportunity to resolve this issue and restore your confidence in our products.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a awesome vacuum/floor cleaner!!! My wife loves it she cleans all the time now! No need to sweep just add water and dump in the toilet and go again!! Wish it worked on the carpet rug
I would recommend this to a friend Rated 5 out of 5 stars
I loved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved perfectly for my necessary I love e amazing
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tineco Floor One S5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using this Tineco vacuum and mop floor cleaning machine, it makes my life easier, being that It is not a cheap machine, you really want to careful with it and make sure to follow the instructions on how it operates
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve ever made! This vacuum mop is so efficient and leaves my floors as clean as the first day they were installed!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for the awesome feedback on your Tineco XXX. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The BEST Vacuum mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works wonderful. Helps clean home in no time. Just don’t forget to pour out dirty water every time. Because it will smell like mildew if you don’t.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing Vacuum and Self Cleaning Floor Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. makes it so easy to clean the floors. this brand does an amazing job. just avoid putting too much other type of chemicals on it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Buy it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a absolutely amazing piece of machinery. My floors haven’t felt this clean with such little effort ever. It’s one of the Best Buy’s in 2021 for sure. Bite the bullet, I know it’s not cheap but I promise you it is worth it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 4 out of 5 stars
App needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mop/vaccum but had a hard time getting it setup on the app.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Loveeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love. Will not go back to mopping if I can help it. I’d gladly put a $1 a day away to pay for a new one if something happened to this one.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Must buy!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. Great for hardwood and laminate floors and cleans so quick. You should see the water after you mop, it’s so gross. So glad I bought this
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Rug Doctor for hard floors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the rug doctor for hard floors. Works great on light dirt without spreading it around as mops do. We have big dogs and it doesn't get up some of the more solid dirt on the floor so I carry a small scrubbing brush.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad that I purchased this wet vacuum. I will never mop again. It saves me so much time and energy. And I love the fact that I can also use the self cleaning feature. I recommend this to anyone looking to make things easier.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Finally floor cleaning made easy !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works extremely well. Get up dirt you didn’t realize you had! Only down-side is that cleaning solution refill is expensive.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Mop
Rated 5 out of 5 stars
Smart Cordless Mopping & Vacuum Machine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was searching for a month & I am amazed with this Vacuum & Mop. I also use it on a steady hairless carpet & hard oriental rugs it was ok at all. The Machine Talks & the Cleaning Solutions smell fresh. The Customer Service was Great.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend

















