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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,365 reviews
  • Rated 5 out of 5 stars

    Clean up on aisle 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for quick and easy cleaning. Would recommend to anyone with hardwood and can also be used for carpet/rugs. This gets the job done and is easy to assemble.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review! We’re thrilled to hear that you find our cleaner works great for quick and easy cleaning. It’s wonderful that you appreciate how versatile it is, working well on both hardwood floors and carpets/rugs, and that it gets the job done effectively. We’re also glad you found the assembly process easy.

      We really appreciate you choosing our product and taking the time to share your positive experience. Your recommendation means a lot to us!

      While your feedback is overwhelmingly positive, we’re always striving for improvement in every aspect of our products. We’ll certainly keep your valuable insights in mind as we work to make our products even better.

      If any questions or concerns should arise in the future, please don’t hesitate to reach out. We’re here to help!

      Thanks again for your support!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great if you have dogs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 German Shepherds and man do they shed and bring everything from the outside in. This has made keeping up with them much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and nice when needing to do a quick clean up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's ok but the smell is terrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm staying away from wet+dry vaccums. The idea and this product are great. This vaccum almost goes by itself, it helps a lot and faciliate the job. But the cleaning... I don't know how people do it, but anything I tried wouldn't keep the smell out of the rollers and the dirty water container. In the end, I couldn't get rid of the smell so I returned it within 2 weeks. Got a vaccum robot + cordless vaccum + Swiffer wet jet -- this is the best solution so far. Now this Tineco is great if you want one item that does everything and you can manage to somehow keep the smell out...

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Dear Lricc,

      Thank you for sharing your feedback regarding the Tineco Floor One S3 Extreme, which you purchased from Best Buy. We appreciate your honesty and apologize for any inconvenience you experienced with the product.

      While we're glad to hear that you found the concept and functionality of the vacuum to be great and helpful in facilitating your cleaning tasks, we understand that you encountered difficulties with the cleaning process and managing the smell. Maintaining a fresh scent and cleanliness is important, and we apologize that the product didn't meet your expectations in this regard.

      We appreciate that you gave the product a try and returned it within two weeks when you couldn't resolve the smell issue. We understand that every home has different cleaning needs and preferences, and we're glad that you found a combination of a vacuum robot, cordless vacuum, and Swiffer wet jet to be the best solution for your current needs.

      Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products. If you have any further questions or concerns, please don't hesitate to reach out to us.

      Thank you for considering Tineco, and we hope to have the opportunity to provide you with a better experience in the future.

      Best regards,

      Tineco Customer Support tineco

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cleans beautifully with no residual sreaks or crumbs left behind. Love being able to walk on my hardwood floor barefoot and have my feet stay clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my tinco for a few years now! I don’t have children in the home but I have 4 fur babies. Lots of hair and dirty paws everywhere. Works great even after a few years!

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought this would actually sweep and mop at the same time but it really does. My wife loves using it and it also talks

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i made with a having a toddler who can not sit still to eat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Five star

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Super practical; functional and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Whoa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even believe this exists. It’s a dream compared to having to sweep, vacuum, then mop. Saves so much time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One s3 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum cleaner we ever purchased! Extremely satisfied with our purchase and I recommend it to everyone especially if u have pets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, but has a hard tone picking up the crumbs ort the floor

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves it and said the floors have never been this clean. As for me i never used it. Shes happy all that matters.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Foolproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes cleaning all floors so simple, and does a great job. Only wish the water tank was a bit bigger, but filling it back up isn’t that bad

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cordless wash and vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this daily to clean up for our three small dogs and it does a great job. We like this a lot better than our old Bissel crosswave

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas gift, so Can't comment on how well it works just yet. But bought because of positive reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome, it makes taking care of my floors so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Tineco

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does a great job when it charges. Many times you have to fiddle with the connection before it will charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good design and not accesory available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After alot of research thats best vacuum and mop wetdry vacuum in world now. But problem of availibility of filter accessory and tineco floor cleaning solution thats not available in bestbuy app and many stores.bust buy should make available accesory like tineco s5 extreme filters and tineco floor cleaning solution for customers. They have that accessory of bissel brand but not tineco accesory available and thats inconvenince for customers.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, thank you for your feedback. Tineco values each and every review from our customers and will improve our products based on your feedback. Should you need any further assistance, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever!! This model is fantastic! Durable

    I would recommend this to a friend