Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great asset for the house.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaner. Did not know my floor was as dirty as it came out from this thing. Making sure my family knows about it and buys one.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tineco is pet friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been super easy to clean the house with 2 dogs after purchasing Tineco V5! If they make a mess, I can clean it up in one minute or less!
I would recommend this to a friend Rated 5 out of 5 stars
Has suction only mode
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most models sold don’t have a suction only mode; most wet and dry the floor in one action. Really appreciate being able to suction a mess without adding more water. I also like being able to roll back over the areas I’ve cleaned to soak up any extra water.
I would recommend this to a friendRated 5 out of 5 stars
User friendly and effective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very plug and play that gives great results. Everything that comes in kit is very well thought out
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review! We’re thrilled to hear that you found the product very plug-and-play and that it delivers great results – that’s exactly what we aim for. It’s also wonderful to know that you appreciate how well thought out everything in the kit is. We put a lot of effort into making sure users have a smooth experience. We truly appreciate you choosing our product!
While your feedback is overwhelmingly positive, we’re always looking for ways to improve and make our products even better for everyone.
Thank you again for sharing your positive experience. If any questions come up later, please don’t hesitate to reach out. We’re here to help!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum/mop option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has saved me time and made cleaning something I want to do everyday because of its easy to use option.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 4 out of 5 stars
Better then earlier versions but way too loud!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This newer model is Better then earlier versions but way too loud… I also enjoyed controls better in handle better with earlier version..
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 4 out of 5 stars
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works as described. The only thing annoying is the voice command and very loud.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great cleans well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans really well easier than mopping it does miss some parts up against the wall where the roller can clean but very Good product!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
10/10 Would buy again.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. We used to split the job, she would vacuum and I would mop the floor after. This cuts me out of the equation now. For one payment of 399.99, I no longer have to mop since this does both!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Make the purchase!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE my Tineco. It does everything and leaves my floors spotless. Having animals and a toddler, it is a must have!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if your tired of getting on hands and knees to clean up spills, this is the best purchase I have ever made. It works as stated and it has saved me such much time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best decision I ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This S3 really make my life so much easier, now even with 3 big dofs, 7 cats and 4 children, we always have a shiny wood floor everyday.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for the awesome feedback on your Tineco Floor One S3. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.
Rated 5 out of 5 stars
Great helper!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love tineco! It cleans very well! Saves a lots of time and everyone who’s living a busy life should have one at their home!
I would recommend this to a friend- Cons mentioned:Water tank size
Rated 2 out of 5 stars
Not as good as Floor One S3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my Floor One S3, but I don't find that it's cleaning as well. It definitely has an issue where it seems to think the dirty water tank is full repeatedly, even though it is completely empty. It won't connect properly to wifi for my app support, and I am considering just sending it back and going back to my S3. I really wanted to love this because I would love the edging brush for cleaning under my cupboards closely, but I don't think it's a very good machine.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We appreciate your loyalty to Tineco products and are pleased to hear that you were excited about the edging brush feature for cleaning under cupboards. However, we are truly sorry to learn that the new model has not met your expectations. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services.
Based on your description, it seems that the device is incorrectly indicating that the dirty water tank is full, even when it is empty, and you are experiencing connectivity issues with the WiFi for app support. We understand how these issues can be frustrating, especially when you were hoping for an upgrade from your Floor One S3.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring that all components are properly seated and free from debris can sometimes resolve sensor issues.
We’d love to assist you further and explore potential solutions to these problems. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.
Thank you for your feedback and understanding. We hope to have the opportunity to resolve these issues and improve your experience with our products.
Best regards,
Tineco Customer Service Team
Rated 5 out of 5 stars
best purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought me this for Christmas 2024 and I absolutely love it. Best thing we have ever purchased and so easy to use.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your wonderful feedback! It's great to know that it stands out as the best thing you have ever purchased and that you find it so easy to use. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations.
We appreciate your choice to use our product and will continue to strive for excellence in our offerings. While we're pleased to hear about your positive experience, we're also always looking for ways to improve. If you have any suggestions or if there are areas where we can enhance our product, please don't hesitate to let us know.
Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with high-quality products and an exceptional customer experience.
- Cons mentioned:Water tank size
Rated 4 out of 5 stars
Good cleaning tool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job moping and vacuuming at the same time . The only downside is that the clean water dispenser is very small. I have to stop and refill at least twice before I’m done with the first floor in my house.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Tineco vacuum mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my tineco so far I’ve only used it a couple times so far. I love the fact that it vacuums and then mops all at the same time. You don’t have to use 2 separate appliances to get the job done
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleans very well and not so expensive
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Tineco S5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product. Just be careful with making sure you clean it after each use. It will develop a mildew smell
I would recommend this to a friend Rated 5 out of 5 stars
Awestruck!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have worked in the healthcare field for 20+ years and have a bad back so I’m not able to lug a mop and bucket of water around my home when it’s time to mop the floors and wanted the Bissell cross wave but didn’t want to spend that amount on it & then a Facebook friend of mine shared a review of the tineco ifloor, that review caught my attention! I mean if I got the tenico and didn’t like it I could always return it for a refund right? Uh no! I have been thoroughly impressed with the Tenico ifloor, the amount of dirt that it has brought off of my wood floors has shamed me so much lol I have wood floors and my house was built in 1910 and I’m pretty sure a lot of that dirt was from the 1910 era! Lol! Thank you for this amazing invention! But please do away with the woman talking in it because she’s getting on my nerves LOL!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .AwestruckNurse, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and as you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. Also – there is a mute button on the back of the unit! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again AwestruckNurse and welcome to the Tineco family!