Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Get it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It helps a lot to keep the floor clean. You will not regret it:)
I would recommend this to a friend - Pros mentioned:Cleaning performance
It really works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than i hoped I struggled with a hoover floormate for years. This actually cleans AND picks up the dirty water!
I would recommend this to a friend 
Really Solid, but lacks longevity.
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product when I first bought it, but the battery is unable to last long enough to get both my kitchen and living room. Objectively i really don't have a large house, but it was disappointing. I guess it gives you a chance to be able to work on other things while youre waiting for it to charge.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Fantastic purchase!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Would recommend this to everyone, makes cleaning so much easy since this is a combination of vaccum and moper.
I would recommend this to a friend - Pros mentioned:Ease of use
You won’t regret buying it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there is one chore that I hate doing is mopping and this little machine right here has made this chore fun and easy to do. I love it! I would of given it a 5 start but I haven’t been able to pair it to the app.
I would recommend this to a friend POWER SQUARED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly well worth the value. By far the best floor washer I have ever owned.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that you consider our floor washer well worth the value and the best you’ve ever owned. Your satisfaction is our highest priority, and we truly appreciate you choosing our product.
We are committed to continuous improvement, and your insights are invaluable in helping us enhance our products. If you ever encounter any issues or have suggestions for future enhancements, please don’t hesitate to reach out—we’re here to help.
Thank you again for your support. We look forward to serving you again in the future!
- Pros mentioned:Cleaning performance
Definitely worth the purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this is an excellent unit. I only wish they had a scrubbing mop head for the little spots.
I would recommend this to a friend - Pros mentioned:Ease of use
Best thing ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this heaven sent little device. If you have been thinking about it, just do it! I have back issues and standing for too long is just something I cannot do. This makes things so much easier for me. I don't regret not 1 thing about it.
I would recommend this to a friendBrand response from Tineco Support
Posted .Gigi, thank you for leaving us a review on the FloorOne S3! I am so glad you love your smart wet dry vac as much as we do! We agree, the S3 is heaven sent and so happy your back is relieved! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 is exactly what every busy family needs! The FloorOne S3 has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the S3 will last up to 35 minutes with intelligently optimized suction and battery power. Floors dry quickly and streak free! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Gigi and welcome to the Tineco family!
- Pros mentioned:Ease of use
Awesome floor cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First floor cleaner that I have for light this thing is awesome. It does everything it says it does. I love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, efficient, clean with peace of mind, doing vacuum and moping at the same time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed by how clean my floors and I love the fact that it cleans itself.
I would recommend this to a friend Could be good? Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing at first but looked like it would do well, no attachments and the charging dock was not very well thought out with placement of filters but looked nice, quality was on point
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We’re glad to hear that you appreciate the quality and appearance of our product. We understand that the initial setup and the design of the charging dock could be improved, and we’re actively working on enhancing these aspects. Your satisfaction is important to us, and we’re here to assist you with any further needs or questions you may have.
- Cons mentioned:Water tank size
Don’t waste your money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well at first until it started telling me that the dirty water tank was full when it wasn’t. When it does that it automatically turns off. I have cleaned this thing from top to bottom and it still gives me this message and doesn’t turn on which makes it basically useless. I looked online and learned that this is a very common error that a lot of people have. Some people have found ways around it, but it shouldn’t be up to the customer to fix something that the manufacturer didn’t address. How do you charge $500 for something with such a major flaw? For this price there should be NO issues. Do not waste your money like I did. I almost purchased the Shark vacuum mop instead and now i wish that i would have.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We apologize for the frustration and inconvenience you've experienced with our product, and we appreciate you bringing this to our attention. Your feedback is invaluable to us, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that the device is incorrectly indicating that the dirty water tank is full, causing it to shut off unexpectedly. We understand how this can be incredibly frustrating, especially after thoroughly cleaning the machine. We acknowledge that this is a common issue and are sorry for any inconvenience it has caused.
For optimal performance, we recommend ensuring that all sensors are clean and unobstructed, as this can sometimes resolve false alerts. If you haven't already, please check that all parts are properly assembled and that there is no debris affecting the sensors.
We’d love to assist you further to resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and addressing your concerns.
Thank you for your patience and understanding. We hope to resolve this issue and restore your confidence in our product.
- Pros mentioned:Cleaning performance
CLEAN FLOORS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously this this thing is so amazing!! It cleans everything so well and a self clean feature!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
best cordless hard wook floors cleaner!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this little.guy kicks Butt on my hardwood floor! only wish i had gotten thia sooner! no cords. fast abd easy and does an AMAZING JOB! 5 Stars!
I would recommend this to a friend - Pros mentioned:Cleaning performance
A MUST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an amazing option for every house if you want a deep clean without a massy hard work
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product. It takes all the work out of cleaning the floors. Its worth it and cuts your cleaning time in half.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Must have for parents of young children
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed if you are cleaning up constantly from kids
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is suck a great product!!! I cannot believe how dirty vinyl floors get after just one day!
I would recommend this to a friend Vacuum mop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a life saver, the best thing ever invented to maintain floors clean.
I would recommend this to a friend