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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,311 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for daily cleaning. I would recommend vacuuming first especially if you have pets

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I use it daily on my hard wood, and laminated flooring. An absolute must if you have kids and pets in and out all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This machine is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy I decided to purchase this instead of the Bi*****, after researching between the 2 brands. I I also like that it’s not loud, easy to clean & easy to use! Stores nicely too. It’s worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco 5 Works Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overally satisfying to clean my hardwoods, tile and LVP. I loved it so much i bought another one for our basement floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum is amazing. I previously had a bissel and it never made my floors look as good as this vaccum does.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best mop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mop ive ever owned! It has all the best features i couldve asked for; even self cleaning!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thinf is a little pricey but honestly its worth it. Its a huge timesaver and works great. I have 0 complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Superior Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a time saver...easy to use, excellent quality. I love it. Better than the Bissell crosswave. I would recommend 100%/

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for christmas. She was so excited to use it. After it was charged the cleaning begun. My daugjter's review is nothing but 5 stars. She said it worked as advertised. She is 100 percent satisfied.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Best, thank you for leaving us a review on the FloorOne S3! We are so happy your Daughter is e loving her new FloorOne S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Best and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It doesn’t get the corners and you have to clean it out each time so it’s a lot. But worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best tool to have in your house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best new "toy" I've ever owned. I threw and egg and coffee grounds on the vinyl floor and one sweep all gone and I even went over it with a white paper towel no grime left over its truly amazing. Highly recommend

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Mindyboster, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and so glad it passed your egg and coffee grounds test! The S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Mindyboster and welcome to the Tineco family!

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is mostly tile so i thought this would be perfect to mop up around the house. I would use my vacuum first to pick up all the dirt and crumbs, then i would go over it with this. BIGGEST WASTE OF TIME. the tank is so tiny i couldnt do the living room without refilling it 3 TIMES. It didn’t clean any better than anything else Ive used before, it didnt leave a fresh scent.. when i was done my floors still looked dirty so i had to use my regular spin mop.its sturdy , its easy to use but its not worth it if you have a lot of tile. Even its clean sensor didnt work i held it right over a dirty spot and it was saying it was clean

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear Customer,

      We are really sorry for your unhappy perience and we will improve our products based on your feedback on CWT. As for the sensor problem, please contact us via our support email or just give us a call during 9 am to 6 pm from Monday to Friday (CST) to identify the root cause. Hope you have a nice day.

      Best,
      Tineco Customer Service

  • Cons mentioned:
    Streaking

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vac mop. Works well on uneven tile and does not streak like others i have owned

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present this item for my working daughter, her husband likes very much to clean floor easily. I will recomend to my friend and daughter-in-law too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome. It is fast and efficient. The price was very low.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you found our product awesome, fast, and efficient, and that you appreciated its great value. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We are always working to improve, and your input helps us continue to enhance the quality and experience we provide. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Rated 5 out of 5 stars

    Floors were so clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. Only feedback is I am hearing impaired and could not understand what it was saying. Something to think about on how to communicate via bluetooth

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We're thrilled to hear that our product exceeded your expectations. We appreciate your feedback regarding the audio prompts and understand the importance of clear communication for all users. Your suggestion about incorporating Bluetooth for better accessibility is invaluable, and we'll certainly take it into consideration as we work to improve our products. Thank you for choosing us, and we hope to continue meeting your needs in the future!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Number one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans so well . I love that it drys floors as it cleanse Leaves no chance of little foot prints of my dogs or grandchildren.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Best Buy Membership and Buy Now... this maching is excellent and the membership backs it up!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Tineco! Its very convenient and easy to use! I use it daily!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your experience. We are thrilled to hear that you absolutely love your Tineco!

      We are especially pleased that you find it very convenient and easy to use. It’s fantastic to know that it has become such a helpful part of your daily routine.

      Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.

      Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Needed in your home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most favorite purchase, if you have little ones that drop everything get this!!!!

    I would recommend this to a friend