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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,316 reviews
  • Rated 5 out of 5 stars

    Floors were so clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. Only feedback is I am hearing impaired and could not understand what it was saying. Something to think about on how to communicate via bluetooth

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We're thrilled to hear that our product exceeded your expectations. We appreciate your feedback regarding the audio prompts and understand the importance of clear communication for all users. Your suggestion about incorporating Bluetooth for better accessibility is invaluable, and we'll certainly take it into consideration as we work to improve our products. Thank you for choosing us, and we hope to continue meeting your needs in the future!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Best Buy Membership and Buy Now... this maching is excellent and the membership backs it up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Needed in your home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most favorite purchase, if you have little ones that drop everything get this!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome. It is fast and efficient. The price was very low.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you found our product awesome, fast, and efficient, and that you appreciated its great value. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We are always working to improve, and your input helps us continue to enhance the quality and experience we provide. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smart Floor Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this floor washer to anyone. The first time we used it, it was amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Tineco! Its very convenient and easy to use! I use it daily!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your experience. We are thrilled to hear that you absolutely love your Tineco!

      We are especially pleased that you find it very convenient and easy to use. It’s fantastic to know that it has become such a helpful part of your daily routine.

      Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.

      Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I waited so long to get one! Love how it leaves my floors super clean

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Best vaccume and mop combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccume and mop of this product work’s incredibly amazing. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tineco. It’s more easier to clean my floors if I drop something it’s faster to clean a mess

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your glowing review and for sharing your positive experience with your Tineco! We are delighted to hear that it has made cleaning your floors significantly easier and faster, especially when dealing with unexpected messes.

      Your satisfaction is our top priority, and we are grateful that you chose our product to simplify your cleaning routine. We take pride in knowing that our Tineco is helping you maintain a clean and tidy home efficiently.

      While we are thrilled with your feedback, we are always striving to improve. If there are any areas where you feel we could do better, please do not hesitate to let us know. Your insights are invaluable in helping us enhance our products and services.

      Thank you once again for your support and for choosing Tineco. We look forward to continuing to serve you and ensuring your cleaning needs are met with excellence.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was everything we expected. Does extremely well on hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Vacuum !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best vacuum ever ! So easy to clean my floor with it ! love it . Easy to use , easy to clean , great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best cleaning for floor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the differences in first use. My floor looks shiny. I was not expecting that much changes but perfect result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is expensive but it works really well on hard flooring. Game changer for those floors that can’t be cleaned with a bucket and mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly such a good product and works really good. my only request is maybe different brush options

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is awesome, it saves you so much time to clean, it even takes the corners too. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it, we just spend a few minutes to clean our house

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you loved our product and that it allows you to clean your house in just a few minutes—making your routine more efficient and hassle-free.

      We sincerely appreciate you choosing our product and sharing your positive experience. While we’re delighted that it meets your needs, we’re always striving to improve, and your input helps us do just that.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

  • Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Get a Swiffer wet jet and a regular hard floor vac

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great if you want to vacuum with average section and worse cleaning efficiency than a Swiffer wet jet. Also if you love spending more time emptying out a disgusting water tank and trying to keep the thing clean then actually cleaning your house it's even better. In all seriousness this is not worth the money do not buy it. Get a Swiffer wet jet and get a nice hard floor vacuum for half the price and live your life. On the off chance none of that is sounding too terrible it does work pretty well on completely flat flooring. Mind you if you have fake hardwood or any type of tile it is useless. Also I have owned this for approximately 1 year and the sensor that detects that the dirty water tank is installed is already starting to wig out a little bit requiring me to jiggle around a whole bunch every time I want to use it. Also it literally will never stop talking and the app that you're supposed to use to sync to your phone doesn't work and I have tried all the troubleshooting options online. It also claims to have a auto detect cleaning auto detect dirty water tank emptying auto detect when the floor is More dirty and none of it works properly it's all a gimic. It will automatically tell you to run the cleaning cycle every time you put it on the station no matter what it is obviously just a programmed thing that it says not actually something it's detecting whether it's dirty or not. And it will even tell you to empty the dirty water tank even when the dirty water tank is not installed at all so obviously just something again it is programmed to say every time you put it on the base station.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the work as expected. Cuts down the cleaning time to half!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw it on tik Tok and had to have it! It’s great only annoying thing is having to clean it every time I’m done using it. It has somehow survived my 3 dogs which most vacuums do not !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price . Self cleaning is awesome not thr best for heavy duty spots but normal clean is worth it

    I would recommend this to a friend