Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect cleaning tools that any home needs it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well and I suggest it to anyone! It saves time and clean your place not like mob!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Yes, Talking Vacuum Mop, Yes!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a talking floor mop that vacuums as it goes. It’s freakin amazing and I love it enough to upgrade to the newer model. No streaks, super clean, self propelled.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Cons mentioned:Suction
Rated 1 out of 5 stars
Regretful purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smells awful! Both the cleaning water and dirty water canisters deveoped a horrible smell after a few uses that doesnt go away. Then leaves the smell on the floors. Stopped suctioning up the water after having about a year. Regret this purchase and do NOT recommend. Save your money!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our product has not met your expectations. Please be assured that we take these matters seriously and are committed to using your feedback to improve our products and services.
Based on your description, it seems that you’ve experienced an unpleasant odor from the cleaning water and dirty water canisters, and that the suction power has decreased after a year of use.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further and resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and will work with you to find a solution.
Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to restore your faith in our brand and deliver the quality experience you expect and deserve.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing Wet Mop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing! Wish I bought this a long time ago. Works great and is so easy!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Vaccum
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. This vaccum Cleans and Mops at same time
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with it, leaves the floor really clean and don’t need to be moping and sweeping.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best floor vac/mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vac/mop made me feel like my floors had never been clean! Well worth the money!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
absolutely amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing for a lazy mopper. Cut my time in half and I actually enjoy mopping now.
I would recommend this to a friend Rated 4 out of 5 stars
Great mop - life time is not infinite
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum/mop combo. Worked really well since we have two aussies and the fur is there daily. It broke after six months but we during that time it got the job done beautifully
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your experience with our product.
We’re sorry to hear that the product broke after six months. We understand how crucial durability is, especially in a home with pets, and we apologize for any inconvenience this may have caused.
We appreciate your feedback, as it helps us improve the quality and longevity of our products. Please reach out to our customer service team for further assistance.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Thank you once again for your review and for choosing our product. We are committed to ensuring your positive experience with our brand.
Rated 4 out of 5 stars
works fine.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, the only thing bothers me is that you have to empty out and clean the water/trash container every time you used. or it stinks badly everytime you used it.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
GREAT UNIT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit cleans better than my traditional vacuum and mop. It does a great job in just a fraction of the time!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wife loves it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this cleaner. It’s her go to to cleaning up messes and mopping the floor. Fast and easy can’t beat it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good mop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clean. Mop the whole floor in less than 15 min.
I would recommend this to a friend Rated 4 out of 5 stars
easy to use and time saver!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum, but it tends to hold on to smell if not cleaned immediately after use. Overall, I like that it's a 2 in one! Makes life easier!
I would recommend this to a friendRated 5 out of 5 stars
Time saving machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saves a lot of time. Before I used my vacuum cleaner first and then mop the floor.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback on our Tineco product! We’re delighted to hear that it has saved you a lot of time by combining vacuuming and mopping into one efficient process.
Your satisfaction is our top priority and we’re committed to continuous improvement to provide the best possible experience for our customers. If you ever have any questions or need assistance, please don’t hesitate to reach out to us.
Once again, thank you for your kind words and for being a valued customer.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Teneco vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy pick up. Easy to clean, easy to use. Great for people with messy toddlers
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best thing ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas Gift for my daughter in law and she loves it. Best thing ever, cleans the floors and picks up messes perfectly.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Excellent purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall product that does as described. Cleans and sucks excellent.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Will buy again when it’s time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best all in one floor cleaner. It’s so easy to set up and use. Only thing is the solution bottle; the top completely broke off when opening but not a big deal, I just transferred it to a different container
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .pache, thank you for taking the time to leave us a review on the FloorOne S3! We are so happy to hear that it was easy to setup and use for the first time! We are sorry that your cap broke but great job finding a solution! Thanks again for reaching out pache and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this purchase. With three kids and three dogs it cuts cleaning time down significantly.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you