Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wonderful vacuum is a must in every home. Clean and washes the floors nicer than any other mop I've tried before.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live my tineco, all in one! With working full time and having no time the tineco cuts my cleaning time in half.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth the Money!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco is awesome!! I loved mine so much, I bought 2 more for Christmas gifts!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Simply,unexpectedly great device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simply a over achieving device that makes you realize that what looks clean, is really still dirty.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment I purchased. It’s super easy and fast clean anything that’s on the floor
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Everyone needs this combo mop & vac in their life!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this thing. It’s such a great combo, which makes for less actual cleaning time. It’s very well-made & does a great job of cleaning, both vacuuming & mopping.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Floor Cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great tool to help with cleaning. I can now easily vacuum and mop the floor at the same time. This machine saves me a lot of time on cleaning and I love it. Super easy to use.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 4 out of 5 stars
Quickly mopp
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good item. Quickly mopp floor but battery, dirty water tank and the
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great solution for cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in one product for cleaning the floors. I would highly recommend this to all my family and friends
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Comes in handy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worms great. Helps with daily cleaning especially if you have a baby,
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am soo loving my cleaning now . The best i could ever ask for . Highly *****
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your incredibly enthusiastic feedback! We’re absolutely thrilled to hear that you’re “soo loving” your cleaning now and that it’s “the best you could ever ask for.” That’s fantastic news, and we’re so glad you’re having such a positive experience. We really appreciate you choosing our product.
We’re always striving to make our products even better, and your amazing review is incredibly encouraging! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help!
- Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this item. Cons: leaves floor super wet with streaks and has a musty smell. I am not sure if I am doing something wrong but the smell is very strong. Pro: easy to mop and find I mop the floor way more often than before. Like being able to vacuum and mop at the same time. Like the sensor but not sure it is working the best because it will keep showing it dirty and then when I love to another area and come back it is suddenly showing as clean. I am going to look for another brand and see if it works better.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We are pleased to hear that you find the product easy to use and appreciate the convenience of being able to vacuum and mop simultaneously. It's great to know that it encourages you to mop more frequently. However, we are sorry to learn about the issues you've encountered, and we sincerely apologize for any inconvenience this has caused.
Based on your description, it seems that the device is leaving the floor wet with streaks and emitting a musty smell. Additionally, there may be some inconsistencies with the sensor's performance.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this can help maintain the device's efficiency and extend its use time.
We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help you with any questions or additional support you may need.
Thank you for your understanding and patience. We hope to have the opportunity to enhance your experience with our products in the future.
Best regards,
Tineco Customer Service Team
- Cons mentioned:Water tank size
Rated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it it was fun and easy to use the only thing I didn’t like was the water tank, it finishes fast and you keep getting warnings that the dirty water is full and needs to be cleaned
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I only clean with this now. Picks up dog hair well. Easy to use and I love that its voice controlled.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
for everybody
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a slim very good option to clean easy even if you are lazy like me
I would recommend this to a friend Rated 5 out of 5 stars
I love cleaning my floors now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this item. It does what it's suppose to do which these days is not guarantee.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your wonderful feedback with us and for choosing our product! We’re delighted to hear that it is living up to your expectations and performing as it should.
At Tineco, we strive to create products that are reliable, effective, and deliver on their promises. It’s always reassuring to hear that our efforts are paying off and that our customers are satisfied with their purchases.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that you can trust and rely on.
- Cons mentioned:Water tank size
Rated 1 out of 5 stars
Not impressed at all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this heated up, but that was my mistake aside from that. It does not clean floor as well at all. The vacuum gets clogged. The battery runs out fast and so does the water so you have to refill it very often. I was so disappointed because I wanted this vacuum so bad. Better off with a swiffer.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We are truly sorry to hear about your disappointment with our vacuum, especially considering the high hopes you had for it. We understand how important it is for a vacuum to be effective and reliable, and we apologize for any inconvenience this has caused you. Please be assured that we take your feedback very seriously and are committed to addressing your concerns and improving our products.
Based on your description, it seems that the main issues are related to the vacuum’s cleaning performance, its tendency to clog, the short battery life, and the frequent need to refill the water tank. We understand how frustrating these issues can be, especially when you’re looking for a vacuum that meets your high standards.
For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered these issues, we’re here to help and find a solution for you.
We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand.
Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Simple and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum ive never wanted to mop vacuum more before. My wife and i dont find it a chore any more
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good in a House of Kids
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.such a good product to have when you have little kids. makes cleaning up small messes easier and quicker. the only downside is that you can only use their cleaning solution.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Effortless Mopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Very appreciated Christmas gift my wife absolutely loves.
I would recommend this to a friend