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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,311 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love My Vac/Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new vac/mop. Game changer. Light weight which is a plus on my bad back. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this vacuum!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! Highly recommend! Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Great cleaner, 2 units with broken batteries

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 of these since June 2022. It works extremely well as a wet/dry vacuum, tackling tough messes with ease. Truly amazing piece of technology and a must have for a household with a toddler. However, each one has had battery issues. Its state run time is 25+ minutes, which I got with the first unit for ~30 uses. Then, it started lasting less and less all of a sudden. The battery percentage would gradually go to 50% in the first 5 minutes of use, then go from 50 to 0 in the next minute. I got the unit replaced under the protection plan I had with Total Tech, which was awesome. The second unit has the exact same battery problems, but they started much faster. At its present state, it will run for approximately 2 minutes on a full charge. I will be seeking a full refund that hopefully Total Tech will provide. I cannot recommend this unit despite its awesome cleaning performance due to 2 separate units have critical battery problems within a very short time of ownership.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand that the issue with your vacuum is about the battery. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.

  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, quiet and lightweight. It’s stilt needs little improvement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love using this item around the house. It’s so easy and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very efficient and clean. Replaced several household tools.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Life saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a NEED in a household with four legged babies and busy parents.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Cleans floor very well. She loves that it cleans itself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can clean my floors after four young kids!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is great! Easy to clean up messes. Taking about was easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    lifesaver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best machine i have ever bought can clean so smootly and picks up the dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Tineco floor cleaner for the last three years, but this model is by far the best! LOVE IT

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review and for being a loyal customer over the years. We’re thrilled to hear that you find the latest model of our Tineco floor cleaner to be the best you’ve experienced!

      Your satisfaction is our top priority, and we’re glad to know that our product has exceeded your expectations. We appreciate your recognition of our continuous efforts to improve and provide our customers with the best possible cleaning experience.

      If there are any aspects of the product that you believe could be further improved, please know that we are always open to feedback and committed to ongoing product enhancements.

      Thank you again for your support and for choosing our products. We look forward to continuing to serve you with high-quality cleaning solutions.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Busy Baker Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I'm a busy mom of 3 teens and home baker. It cleans up messes easily. I'm glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I’ve had the bissells and those had soooo many issues and died quickly…and the price was too expensive for the quality. Got this Tineco and I’m not going back to Bissell!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate cleaner “for floors only”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is not a very complicated vacuum it’s easy to do and cleans very nice

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback! We’re really pleased to hear that you find our vacuum straightforward and easy to use, and that it cleans so well for you. Your satisfaction is very important to us.

      We always appreciate hearing from our customers, and your positive experience motivates us to keep up the good work. We are constantly looking for ways to improve our products further.

      Thank you again for choosing our vacuum. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean friendly vac.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing truly amazing it does wonders have four pets and picking up messes it’s a breeze so glad we purchase this item one-of-a-kind truly

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hella expensive but totally worth it! I love using it, although i dont like changing the dirty water.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product 100% recommend, tank its a little small but works great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for saving time and cleaning without hassle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i would have purchased sooner. So great to vacuum and clean all at the same time!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! no more broom or mop! You can moo and sweep at the same time! Saves time, fast and easy!

    I would recommend this to a friend