Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2360 reviews
(2,360 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Water tank size
Rated 4 out of 5 stars
Quickly mopp
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good item. Quickly mopp floor but battery, dirty water tank and the
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 1 out of 5 stars
Don’t waste your money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well at first until it started telling me that the dirty water tank was full when it wasn’t. When it does that it automatically turns off. I have cleaned this thing from top to bottom and it still gives me this message and doesn’t turn on which makes it basically useless. I looked online and learned that this is a very common error that a lot of people have. Some people have found ways around it, but it shouldn’t be up to the customer to fix something that the manufacturer didn’t address. How do you charge $500 for something with such a major flaw? For this price there should be NO issues. Do not waste your money like I did. I almost purchased the Shark vacuum mop instead and now i wish that i would have.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We apologize for the frustration and inconvenience you've experienced with our product, and we appreciate you bringing this to our attention. Your feedback is invaluable to us, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that the device is incorrectly indicating that the dirty water tank is full, causing it to shut off unexpectedly. We understand how this can be incredibly frustrating, especially after thoroughly cleaning the machine. We acknowledge that this is a common issue and are sorry for any inconvenience it has caused.
For optimal performance, we recommend ensuring that all sensors are clean and unobstructed, as this can sometimes resolve false alerts. If you haven't already, please check that all parts are properly assembled and that there is no debris affecting the sensors.
We’d love to assist you further to resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and addressing your concerns.
Thank you for your patience and understanding. We hope to resolve this issue and restore your confidence in our product.
- Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
Great cleaner, 2 units with broken batteries
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 of these since June 2022. It works extremely well as a wet/dry vacuum, tackling tough messes with ease. Truly amazing piece of technology and a must have for a household with a toddler. However, each one has had battery issues. Its state run time is 25+ minutes, which I got with the first unit for ~30 uses. Then, it started lasting less and less all of a sudden. The battery percentage would gradually go to 50% in the first 5 minutes of use, then go from 50 to 0 in the next minute. I got the unit replaced under the protection plan I had with Total Tech, which was awesome. The second unit has the exact same battery problems, but they started much faster. At its present state, it will run for approximately 2 minutes on a full charge. I will be seeking a full refund that hopefully Total Tech will provide. I cannot recommend this unit despite its awesome cleaning performance due to 2 separate units have critical battery problems within a very short time of ownership.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand that the issue with your vacuum is about the battery. You are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly and super convo Definitely recommend to anyone thinking of purchasing this product .
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
for everybody
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a slim very good option to clean easy even if you are lazy like me
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Clean friendly vac.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing truly amazing it does wonders have four pets and picking up messes it’s a breeze so glad we purchase this item one-of-a-kind truly
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Comes in handy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worms great. Helps with daily cleaning especially if you have a baby,
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Love My Vac/Mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new vac/mop. Game changer. Light weight which is a plus on my bad back. Highly recommend.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome and very smart. Tells you everything to make it idiot proof. I recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Effortless Mopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Very appreciated Christmas gift my wife absolutely loves.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am glad I made this purchased it helps to make my floor cleaning much easier.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
WOULD BUY AGAIN
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT. BEST PURCHASE IN A LONG TIME. BATTERY LAST WAY MORE THAN EXPECTED.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Busy Baker Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I'm a busy mom of 3 teens and home baker. It cleans up messes easily. I'm glad I got it!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth every penny!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second tineco- I upgraded to this and this brand does NOT disappoint!! Honestly life changing with kids, pets, and saved time!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum. Only uses liquid so no mode for just vacuum. Not a problem and in fact it cleans better this way. Solidly made. No complaints.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing floor cleaner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans and leaves your floor almost dry. Plus it cleans itself after you use it. I love it!! Don’t wait buy it you will not regret your decision
I would recommend this to a friend Rated 5 out of 5 stars
Easiest way to mop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I don't have to vacuum before I mop. This replaces having to vacuum the floor and then get out the bona mop system.
I would recommend this to a friend- Cons mentioned:Price
Rated 4 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice mop vac, would I recommend spending those much money on it though? No, just get the cheaper one or wait for when it goes on sale.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friend Rated 5 out of 5 stars
Could be good? Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing at first but looked like it would do well, no attachments and the charging dock was not very well thought out with placement of filters but looked nice, quality was on point
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We’re glad to hear that you appreciate the quality and appearance of our product. We understand that the initial setup and the design of the charging dock could be improved, and we’re actively working on enhancing these aspects. Your satisfaction is important to us, and we’re here to assist you with any further needs or questions you may have.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Perfect for those hardwood messes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ! Perfect for those with hard floors and those with little fingers always making messes ! Easy to clean with its self cleaning feature ! We love it !
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend

















