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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,316 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum in the market, Makes everything easier, keep your house clean. The easiest way.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for hardwood and tile floors. It really takes its time to clean up a stain and it tells you when you should empty your tank and self clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum/mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum,works great on hard wood floor. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and cleans the floors well. Also, has a self cleaning mode which is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products. It is easy to use efficiet.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for calling it one of the best products! We’re thrilled to hear that you find it easy to use and efficient. Thank you for choosing our product – we really appreciate your business.

      We’re always looking for ways to improve, and your positive feedback helps us know we’re on the right track. We’ll keep working hard to make our products even better.

      Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for cleaning hardwood

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in cleaning up hardwood and other hard surfaces. Definitely recommend getting one for the time savings

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Batterie issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I had it since Nov 2022 and now it will not charge! Apparently that is an issue that I didn't know

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    The best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has become the best in my collection. The best money spent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than anticipated. So easy to maintain and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Totally worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use and perfect for cleaning the entire house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TINECO

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ,makes cleaning easy specially when you have kids and pets !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco - Floor one S3 Extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the home. Easy to vacuum and clean floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much, it cleans excellent and I assambke it easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High-Tech Floor Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to learn how to use and use this device. It's a high technology one and I'm happy to know we can clean the floor very efficiently.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't buy it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed pretty great at first, but now less then a year in and parts are breaking. Didn't get the added warranty from BB, so seeing what I can do through the manufacturer. Also, feels like the process to clean/maintain the vacuum is more then the job it does cleaning the floors.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We’re sorry to hear about your experience with our product. We understand how frustrating it can be when things don’t work as expected, and we want to assure you that we take your feedback seriously. We’re constantly striving to improve our products and services, and your input is invaluable to us.

      Based on your description, it seems that you’ve encountered issues with parts breaking and find the cleaning and maintenance process of the vacuum to be more cumbersome than the actual cleaning it provides. We apologize for any inconvenience this has caused you.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help.

      We appreciate your understanding and hope to have the opportunity to make things right for you.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it, my kids can use it too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me keep my house clean and disinfected. So lite weight that my kids can help me too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Mop/Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum/mop! Battery life is great and power is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have pets and my kid at home. Saves time and does a better job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, especially since it has voice commands. Cut your cleaning time in half by when you can vacuum & mop at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it is small and light and suctions really good very powerful leaves my floor shiny

    I would recommend this to a friend