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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,312 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This sweeper is a keeper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this thing! Not only is it far easier to vacuum AND mop at the same time, but also the floors look great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wet & dry vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have plank flooring in my main areas—kitchen, living room and hallway, it does a great job! I also use it in my bathrooms, awesome there too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for hard floors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the job it does sweeping and mopping at the same time, cuts down on time and effort. Has kept my wood floors cleaner than anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how effective and easy it is to use. There’s barely any moisture left and it picks up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing wet/dry vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum. It was between the s3 extreme or the s5 extreme but I eventually decided to get the s3 because with a $200 gc and combined with points, (plus it was on sale for $269 when i ordered) it was a better option to buy at $20 vs the $95 that i would have paid for the s5. The only downside about the vacuum is that it doesnt have the Edge cleaning feature that the s5 does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So much easier to keep clean! My kids also like it a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Tineco

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner is easy to use My only issue is it gets a smell when not used for a few days

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dog hair begone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can handle anything we’ve cleaned so far. Especially dog hair from our corgis

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Tineco S5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished the clean water tank and dirty water tank where bigger.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Junk-won't charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $400 on this in Oct 2022. Didn't use much, maybe once every couple weeks in a small area...never enough to run battery low. Worked great. UNTIL April 2023, 6 months after I purchased. I used in a larger area, and ran until battery died. Put it in charging station, couldn't get it to charge. Called Tineco support, and was going to send it back for warranty repair but I didn't have the box and was trying to figure out how to package it. It randomly charged, so I decided that it must've been a fluke. Again, used in small areas and did not run the battery low until September 2023. Used until battery died one day, and haven't been able to get it to charge since. Cleaned all parts of connectors with alcohol, and can't figure out the issue. It will say it's charging for about 20 seconds, then stop. I've been trying everything for over a month now and can't get it to charge past 3%. Ridiculous amount of money to spend for junk. While trying to troubleshoot, have seen many other complaints about this issue. Very frustrated and disappointed. Not worth the money or hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to use and very convenient

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your great review! We’re thrilled to hear that you found our product great, very easy to use, and very convenient. Thank you for choosing us and for taking the time to share your positive experience.

      We’re always striving to improve our products, so your feedback is incredibly valuable to us as we work to make them even better.

      Thank you again for your kind words. If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not live with out this ! Makes my cleaning so fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our laminate floors. Got at the annoying streaks out. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vac/mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well . Doesn't leave the floors too wet. I like it better than the Crosswave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Made cleaning so much easier and satisfying as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Must buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best investment, it will save you a lot of time specially if you have kids

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keeps my floors clean without having to get on the floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife always hated to mop our floors. This is a game changer for her.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the 3 in one mop, vacuum and self cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing , it’s works so well this is my second one and I love it

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us and for choosing our product not just once, but twice! We’re delighted to hear that you’re amazed by its performance and that it continues to meet your expectations.

      Your loyalty to our brand is truly appreciated, and it’s gratifying to know that our product has become a trusted part of your cleaning routine. We’re committed to delivering high-quality products that provide exceptional value and reliability.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that you love and can rely on.