Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2360 reviews
(2,360 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good for Mopping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good for mopping and vaccum at a time but only concern is we cannot dry vaccum using this when we really dont want to mop.thus ending upnhaving multiple vaccums again . They told S3 extreme has this capability specifically but I am not seeing this unless the water in the filter is not filled in or over i can do the dry vaccum.Not very sure this was the option :)
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best purchase ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and is super easy to use. I will really recommend if you have pets.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum in the market, Makes everything easier, keep your house clean. The easiest way.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Good electric mop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this move for our LVP. She can do 2500sqft on one charge.
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it it was fun and easy to use the only thing I didn’t like was the water tank, it finishes fast and you keep getting warnings that the dirty water is full and needs to be cleaned
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Mop/vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase, it’s very good and easy to use. Highly recommended.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and cleans the floors well. Also, has a self cleaning mode which is nice.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best gift ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter for Christmas she thinks it the best thing ever floor looks wonderful after cleaning
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this item. Cons: leaves floor super wet with streaks and has a musty smell. I am not sure if I am doing something wrong but the smell is very strong. Pro: easy to mop and find I mop the floor way more often than before. Like being able to vacuum and mop at the same time. Like the sensor but not sure it is working the best because it will keep showing it dirty and then when I love to another area and come back it is suddenly showing as clean. I am going to look for another brand and see if it works better.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We are pleased to hear that you find the product easy to use and appreciate the convenience of being able to vacuum and mop simultaneously. It's great to know that it encourages you to mop more frequently. However, we are sorry to learn about the issues you've encountered, and we sincerely apologize for any inconvenience this has caused.
Based on your description, it seems that the device is leaving the floor wet with streaks and emitting a musty smell. Additionally, there may be some inconsistencies with the sensor's performance.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this can help maintain the device's efficiency and extend its use time.
We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help you with any questions or additional support you may need.
Thank you for your understanding and patience. We hope to have the opportunity to enhance your experience with our products in the future.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
This sweeper is a keeper!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this thing! Not only is it far easier to vacuum AND mop at the same time, but also the floors look great!
I would recommend this to a friend Rated 5 out of 5 stars
Amazing wet/dry vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the vacuum. It was between the s3 extreme or the s5 extreme but I eventually decided to get the s3 because with a $200 gc and combined with points, (plus it was on sale for $269 when i ordered) it was a better option to buy at $20 vs the $95 that i would have paid for the s5. The only downside about the vacuum is that it doesnt have the Edge cleaning feature that the s5 does.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good smart cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job on wood floors and then even cleans itself.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Works really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it is small and light and suctions really good very powerful leaves my floor shiny
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
User friendly and effective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very plug and play that gives great results. Everything that comes in kit is very well thought out
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review! We’re thrilled to hear that you found the product very plug-and-play and that it delivers great results – that’s exactly what we aim for. It’s also wonderful to know that you appreciate how well thought out everything in the kit is. We put a lot of effort into making sure users have a smooth experience. We truly appreciate you choosing our product!
While your feedback is overwhelmingly positive, we’re always looking for ways to improve and make our products even better for everyone.
Thank you again for sharing your positive experience. If any questions come up later, please don’t hesitate to reach out. We’re here to help!
- Pros mentioned:Weight
Rated 5 out of 5 stars
Love it, my kids can use it too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps me keep my house clean and disinfected. So lite weight that my kids can help me too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Pleasantly surprised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love how effective and easy it is to use. There’s barely any moisture left and it picks up very well.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so good and easy to use but you can’t use it with carpet
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being disabled this Makes it so easy to vacuum and clean floors.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 4 out of 5 stars
Great mop - life time is not infinite
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum/mop combo. Worked really well since we have two aussies and the fur is there daily. It broke after six months but we during that time it got the job done beautifully
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your experience with our product.
We’re sorry to hear that the product broke after six months. We understand how crucial durability is, especially in a home with pets, and we apologize for any inconvenience this may have caused.
We appreciate your feedback, as it helps us improve the quality and longevity of our products. Please reach out to our customer service team for further assistance.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Thank you once again for your review and for choosing our product. We are committed to ensuring your positive experience with our brand.
Rated 5 out of 5 stars
Not too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product just make sure you don’t add too much solution or mix it with anything else. I made the mistake of using dawn on the floor and it wouldn’t pickup more than a tiny spill without saying dirty water tank full.
I would recommend this to a friend