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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wet & dry vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have plank flooring in my main areas—kitchen, living room and hallway, it does a great job! I also use it in my bathrooms, awesome there too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for hard floors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the job it does sweeping and mopping at the same time, cuts down on time and effort. Has kept my wood floors cleaner than anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much, it cleans excellent and I assambke it easily

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter for Christmas she thinks it the best thing ever floor looks wonderful after cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no doubt that was the best decision I made! I want to have some nice vacuum to clean my costumers house after day of work ( painting ) so this one vacuum and mop at same time. Have really nice suction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco - Floor one S3 Extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the home. Easy to vacuum and clean floor.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it is small and light and suctions really good very powerful leaves my floor shiny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This sweeper is a keeper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this thing! Not only is it far easier to vacuum AND mop at the same time, but also the floors look great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Mop/Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum/mop! Battery life is great and power is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have pets and my kid at home. Saves time and does a better job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how effective and easy it is to use. There’s barely any moisture left and it picks up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing wet/dry vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum. It was between the s3 extreme or the s5 extreme but I eventually decided to get the s3 because with a $200 gc and combined with points, (plus it was on sale for $269 when i ordered) it was a better option to buy at $20 vs the $95 that i would have paid for the s5. The only downside about the vacuum is that it doesnt have the Edge cleaning feature that the s5 does.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used almost every dayyyy. Clean smooth and refreshing on hardwood floor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for up keep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for up keep up. But not deep cleaning. I notice that the LED light will light up purple when there are partials that you can physical see and it will vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth EVERY penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great, tells you everything it needs, dries quickly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate cleaner “for floors only”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is not a very complicated vacuum it’s easy to do and cleans very nice

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback! We’re really pleased to hear that you find our vacuum straightforward and easy to use, and that it cleans so well for you. Your satisfaction is very important to us.

      We always appreciate hearing from our customers, and your positive experience motivates us to keep up the good work. We are constantly looking for ways to improve our products further.

      Thank you again for choosing our vacuum. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dog hair begone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can handle anything we’ve cleaned so far. Especially dog hair from our corgis

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So much easier to keep clean! My kids also like it a lot!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Junk-won't charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $400 on this in Oct 2022. Didn't use much, maybe once every couple weeks in a small area...never enough to run battery low. Worked great. UNTIL April 2023, 6 months after I purchased. I used in a larger area, and ran until battery died. Put it in charging station, couldn't get it to charge. Called Tineco support, and was going to send it back for warranty repair but I didn't have the box and was trying to figure out how to package it. It randomly charged, so I decided that it must've been a fluke. Again, used in small areas and did not run the battery low until September 2023. Used until battery died one day, and haven't been able to get it to charge since. Cleaned all parts of connectors with alcohol, and can't figure out the issue. It will say it's charging for about 20 seconds, then stop. I've been trying everything for over a month now and can't get it to charge past 3%. Ridiculous amount of money to spend for junk. While trying to troubleshoot, have seen many other complaints about this issue. Very frustrated and disappointed. Not worth the money or hassle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Tineco S5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished the clean water tank and dirty water tank where bigger.

    I would recommend this to a friend