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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our laminate floors. Got at the annoying streaks out. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love love LOVE it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product! such a time saver I wish I would have know about this sooner! Works great, fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. Super easy to use. Self propelled and self cleaning. Makes doing my floors so easy.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback about our product. We are thrilled to hear that you are absolutely loving the machine.
      We truly appreciate your choice to invest in our product and are grateful for the trust you have placed in our brand. Your satisfaction is our top priority, and we are delighted to hear that our product is living up to your expectations.
      Regarding any areas for improvement, please rest assured that we are continuously striving to enhance the quality and performance of our products. Your feedback is invaluable in this process, and we will work diligently to address any concerns and further improve our product.
      If you have any further questions or require assistance in the future, please do not hesitate to reach out to us. We are always here to help.
      Thank you once again for your kind words and support. We look forward to continuing to serve you and providing you with exceptional products and service.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vac/mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well . Doesn't leave the floors too wet. I like it better than the Crosswave.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick up. Nice only have to run over the floors once. Vacuums and mops at the same time. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not live with out this ! Makes my cleaning so fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had it for 2 weeks, and use it all the time! My floors are so clean. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Must buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best investment, it will save you a lot of time specially if you have kids

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Not impressed at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this heated up, but that was my mistake aside from that. It does not clean floor as well at all. The vacuum gets clogged. The battery runs out fast and so does the water so you have to refill it very often. I was so disappointed because I wanted this vacuum so bad. Better off with a swiffer.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are truly sorry to hear about your disappointment with our vacuum, especially considering the high hopes you had for it. We understand how important it is for a vacuum to be effective and reliable, and we apologize for any inconvenience this has caused you. Please be assured that we take your feedback very seriously and are committed to addressing your concerns and improving our products.

      Based on your description, it seems that the main issues are related to the vacuum’s cleaning performance, its tendency to clog, the short battery life, and the frequent need to refill the water tank. We understand how frustrating these issues can be, especially when you’re looking for a vacuum that meets your high standards.

      For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered these issues, we’re here to help and find a solution for you.

      We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand.

      Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keeps my floors clean without having to get on the floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife always hated to mop our floors. This is a game changer for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this mop for our hard laminate floors. It is great! Easy to clean the parts as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Made cleaning so much easier and satisfying as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mop thats vacuums too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and cleans great best mop and vacuum ever and quick drying

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the 3 in one mop, vacuum and self cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This thing sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But in a good way haven't found anything yet it won't pick up, comes with extra roller and brush. Self-cleaning of the rollers while on charger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Tineco Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It absolutely works like it says. Light and very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vacuum everyday and I love this vacuum it is holding up well does a great job

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback with us and for choosing our vacuum! We’re thrilled to hear that it is holding up well and doing a great job for your daily cleaning needs.

      Your satisfaction is important to us, and we’re committed to providing you with high-quality products that are both durable and efficient. We’re glad to know that we’re on the right track.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to serve you.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best home investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best home investment I purchased! Cleans the floors really well. You can see all the dirty and junk it picks up. Well worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I use this weekly to clean my wood floors. No need to vacuum first - it picks everything up!

    I would recommend this to a friend