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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,316 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keeps my floors clean without having to get on the floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife always hated to mop our floors. This is a game changer for her.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the 3 in one mop, vacuum and self cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mop thats vacuums too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and cleans great best mop and vacuum ever and quick drying

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had it for 2 weeks, and use it all the time! My floors are so clean. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick up. Nice only have to run over the floors once. Vacuums and mops at the same time. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love love LOVE it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product! such a time saver I wish I would have know about this sooner! Works great, fast and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Tineco Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It absolutely works like it says. Light and very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing , it’s works so well this is my second one and I love it

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us and for choosing our product not just once, but twice! We’re delighted to hear that you’re amazed by its performance and that it continues to meet your expectations.

      Your loyalty to our brand is truly appreciated, and it’s gratifying to know that our product has become a trusted part of your cleaning routine. We’re committed to delivering high-quality products that provide exceptional value and reliability.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that you love and can rely on.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this mop for our hard laminate floors. It is great! Easy to clean the parts as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just make sure and clean it after each use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save time and effort. Very satisfied! I have used Tineco for 4 years, this is the second one. Everything is perfect, except battery. I used the first one for 3 years, and then the battery couldn’t charge suddenly. If the warranty expired is longer was better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans everyrhing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine, does require cleaning and keeping up with but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    On the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good on hardwood floors. Works well on tile floor too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, so easy to maintain my floors. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is perfect, very optional. Birthday with your needs. It's the best thing that could happen to the family . Y loveouuuuuuuuuu souuuu muchhhhhh

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I use this weekly to clean my wood floors. No need to vacuum first - it picks everything up!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is life changing, my floors are cleaner than ever with so much less effort.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over priced. My $50 shark vac mop does a way better job. On a full charge it hardly lasts 15 minutes. I have a small home (1,300 sq ft) and I can’t even finish cleaning the floors in one charge. It also needs the clean water tank refilled about 3 times during each use and it constantly spits dirty water back onto the floor even with the dirty water tank being empty. Also, even with cleaning all pieces of the vacuum after each use and running the self clean, after about a month of using, it developed a bad smell that stinks up the house every time it’s turned on. Save your money and choose a different product.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback, and we’re sorry to hear that you have not had the best experience with our Tineco vacuum. We understand the importance of value for money and the expectation of a product to perform efficiently, especially when it comes to cleaning your home.

      Based on your description, it seems that you are experiencing issues with the battery life, the frequency of refilling the clean water tank, the vacuum spitting dirty water back onto the floor, and an unpleasant smell after using the self-clean function. We apologize for the inconvenience these issues have caused you.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, our products come with a two-year warranty, and our customer service team is always ready to assist you. Please reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’d love to assist you further and resolve any issues you may have with our product.

      We’re sorry that the product did not meet your expectations, and we hope that you will consider giving us another chance in the future.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This thing sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But in a good way haven't found anything yet it won't pick up, comes with extra roller and brush. Self-cleaning of the rollers while on charger.

    I would recommend this to a friend