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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,365 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vac/mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well . Doesn't leave the floors too wet. I like it better than the Crosswave.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth EVERY penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great, tells you everything it needs, dries quickly!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Must buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best investment, it will save you a lot of time specially if you have kids

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Junk-won't charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $400 on this in Oct 2022. Didn't use much, maybe once every couple weeks in a small area...never enough to run battery low. Worked great. UNTIL April 2023, 6 months after I purchased. I used in a larger area, and ran until battery died. Put it in charging station, couldn't get it to charge. Called Tineco support, and was going to send it back for warranty repair but I didn't have the box and was trying to figure out how to package it. It randomly charged, so I decided that it must've been a fluke. Again, used in small areas and did not run the battery low until September 2023. Used until battery died one day, and haven't been able to get it to charge since. Cleaned all parts of connectors with alcohol, and can't figure out the issue. It will say it's charging for about 20 seconds, then stop. I've been trying everything for over a month now and can't get it to charge past 3%. Ridiculous amount of money to spend for junk. While trying to troubleshoot, have seen many other complaints about this issue. Very frustrated and disappointed. Not worth the money or hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So much easier to keep clean! My kids also like it a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I use this weekly to clean my wood floors. No need to vacuum first - it picks everything up!

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Tineco S5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished the clean water tank and dirty water tank where bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keeps my floors clean without having to get on the floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife always hated to mop our floors. This is a game changer for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not live with out this ! Makes my cleaning so fast and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this floor cleaner!! It is so easy to use and clean. Anything that will help get my daughter to help clean is worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Made cleaning so much easier and satisfying as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Cleans my vinyl plank floors perfectly. One thing it does not get close to the edges to clean, but it saves me time and that’s a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My go to item for parenting two small kids

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. It cleans up most things like a champ. From spilled water to yogurt or sticky rice or crumbs it does it all! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mop thats vacuums too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and cleans great best mop and vacuum ever and quick drying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use and time saver!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum, but it tends to hold on to smell if not cleaned immediately after use. Overall, I like that it's a 2 in one! Makes life easier!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans everyrhing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine, does require cleaning and keeping up with but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is life changing, my floors are cleaner than ever with so much less effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and as advertised. I read several hundred reviews and, it's my belief, people with issues did not read the brief instructions and didn't use the correct soap. The others may have received an item that escaped the QA inspection and, should have just exchanged it or returned it. If somehow the company could reduce the height of pick-up, maneuverability would be much improved. This is the only negative comment I have.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the 3 in one mop, vacuum and self cleaning

    I would recommend this to a friend