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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,312 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall makes cleaning really easy and I can’t imagine life without it anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this floor cleaner!! It is so easy to use and clean. Anything that will help get my daughter to help clean is worth the money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This thing Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cleans sooo good! It is definitely comparable to a dyson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if you have toddler's!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids… this is perfect for your home!!! I love it!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re delighted to hear that our product is a perfect fit for your family home and that you love it. Your feedback means a lot to us. If you ever encounter any issues or have questions, please feel free to contact us. We’re committed to continuous improvement and are here to assist you whenever you need us. Thank you for choosing our product!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Cleans my vinyl plank floors perfectly. One thing it does not get close to the edges to clean, but it saves me time and that’s a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My go to item for parenting two small kids

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. It cleans up most things like a champ. From spilled water to yogurt or sticky rice or crumbs it does it all! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Floor magic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent floor cleaner. Used at office to get vinyl floor clean. Self cleaning worked great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing!! Great for any hard floor surface and saves time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the work for you

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best floor cleaner and will save you alot of time. I own my own cleaning company and all my clients love this!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Incredible, a life saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. It definitely made my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job cleaning my tile floors. My tiles look like boards and there are tiny grooves which have been a pain to get clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works well...I know longer use my vac or mop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with product, makes cleaning the floor 100 times easier and quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this…. Its amazing, the floor feels so smooth

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    I want to love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried the Bissell which leaked. I tried the Tineco S3 which was good, so I thought the S5 would be better. It is. Bigger tanks, edge roller, way more powerful auto cleaner and self propelled to name a few. BUT I keep getting the “Dirty water tank full” error even when it’s not. Therefore it won’t clean until you fix the error. I’ve tried everything to “clean” the tank error, looked online, followed directions even from a TikTok made about this on their own account! It happens so much, that I had to return the product. Ugh. I’ll be looking for another brand

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback and for giving our Tineco S5 a try. We’re sorry to hear about the issue you’ve encountered with the “Dirty water tank full” error message and understand how frustrating this must be for you, especially after having a positive experience with our S3 model.

      Based on your description, it seems that you’ve experienced persistent error messages despite attempting to troubleshoot and clean the tank, even following online instructions and a TikTok video from our own account. We apologize for the inconvenience this has caused you and appreciate you bringing this to our attention.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you continue to experience issues with the dirty water tank error, please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’d be happy to assist you further and help resolve any remaining issues. We stand behind the quality of our products and our team is dedicated to ensuring you have a positive experience with our brand.

      Thank you for bringing these concerns to our attention. We’re continuously striving to improve our products and services, and your feedback plays a crucial role in this process.

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That one on the market gets the floor clean every time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This thing is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking of getting one, you should. The amount of dirt this cleans off the floors is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as advertized

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for cleaning the floors. No issues what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tatyana

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best floor cleaning device. I am using it every day

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy this vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by our dog rescue members as it is a huge time saver for cleaning dog hair covered floor! So glad we chose this wet/dry vacuum.

    I would recommend this to a friend