Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works as advertized
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for cleaning the floors. No issues what so ever.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tatyana
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best floor cleaning device. I am using it every day
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Buy this vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended by our dog rescue members as it is a huge time saver for cleaning dog hair covered floor! So glad we chose this wet/dry vacuum.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great wet vac product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum mop duo also leave the floors clean and smells fresh
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco S5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantástic! Amazing job for this vacuum, all expectatives i wait
I would recommend this to a friend Rated 1 out of 5 stars
Breaks after a few months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 5 months. Then the electronics started glitching telling me to start self cleaning even though it was currently in use and then it stopped releasing water all together. I spoke with Best Buy and Tineco customer service did all the diagnostic things they requested to no avail and all they were willing to do was have me ship it in for repair. These machines cost way too much for them to break before they’ve even reached their 6 month mark. Don’t waste your time, there are better options available.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your experience with us. We are pleased to hear that the product worked great for the first five months, but we sincerely apologize for the issues you've encountered since then. Your feedback is invaluable, and we are committed to using it to improve our products and services.
Based on your description, it seems that the electronics began malfunctioning, prompting unnecessary self-cleaning and eventually stopping the water release. We understand your frustration, especially given the cost of the machine and the inconvenience of having to send it in for repairs.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further and work towards a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and ensuring your concerns are addressed.
Thank you for giving us the opportunity to address this situation. We hope to regain your trust and provide you with a better experience in the future.
Rated 4 out of 5 stars
Cleans well and very user friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a really nice job, battery life is rather okay, the charge time is less than ideal as I have a large are which take about 3 tanks of cleaning solution. I have to charge midway through.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It makes me help my wife cleaning and mop
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this thing makes cleaning up much easy and fast. And it really leaves no streaks on tile nor hard wood.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant about spending this much money on this but it was worth every penny. I have read the bad reviews and their claims to me are not a priority. “The voice is too loud.” To me it isn’t bad. “The filters have to take 24 hrs before next use.” It comes with two of each filter, I just rotate them out. The only thing I wish I could fix was the gaps that are between the wall and device. It won’t mop about an inch and a half next to the wall.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco s3 vacuum mop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. I've never purchased a better vacuum/mop.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product love it so much i would definitely buy again
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. I only wish I knew about it sooner. Cuts cleaning in half and floors are cleaner.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love to vac and mop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a cross wave. When it was damaged I decided to try this. I LOVE IT SO MUCH MORE THAN OTHER ONE. it’s self propelled and easy to use.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great wetvac
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this everyday. I love it but the only down side is it doesn’t get close to baseboards
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great cleaning solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing. Pick up pet hair and dirt in one swoop.
I would recommend this to a friendRated 4 out of 5 stars
Overall Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great product! But make sure you empty and clean the DWT, if not, you will be sorry. Just FYI Also, it failed the dropped egg test as far as the shell. Everything else is great!
I would recommend this to a friend- Cons mentioned:Suction
Rated 3 out of 5 stars
So so ….
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seeing so many people brag about this vacuum I finally decided to give it a try. The first few weeks were exciting but after the excitement wore off I really started to notice the suction isn’t all that great, having to go over the same place at least 7 times for it to pick something up. I am 9 months in and unfortunately already had a “motor failure” and currently working with Tineco to have it repaired
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works very good and is easy to setup. Would buy again
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A nice quick cleanup tool
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the vacuum for a quick cleanup. It’s not something I would use as a deep cleaner. But it’s nice for a quick clean up after kids spills.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend