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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2360 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Floor One S5 Extreme's cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. However, some customers feel the water tank size could be larger. There are also a few concerns about the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,365 reviews
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save time and effort. Very satisfied! I have used Tineco for 4 years, this is the second one. Everything is perfect, except battery. I used the first one for 3 years, and then the battery couldn’t charge suddenly. If the warranty expired is longer was better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love cleaning now!! This saves so much time!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing!! Great for any hard floor surface and saves time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. I only wish I knew about it sooner. Cuts cleaning in half and floors are cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Incredible, a life saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. It definitely made my life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Tineco! Its very convenient and easy to use! I use it daily!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share your experience. We are thrilled to hear that you absolutely love your Tineco!

      We are especially pleased that you find it very convenient and easy to use. It’s fantastic to know that it has become such a helpful part of your daily routine.

      Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.

      Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this…. Its amazing, the floor feels so smooth

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great wetvac

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday. I love it but the only down side is it doesn’t get close to baseboards

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works well...I know longer use my vac or mop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for up keep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for up keep up. But not deep cleaning. I notice that the LED light will light up purple when there are partials that you can physical see and it will vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Very convenient. Suction is nice and the self cleaning function is by far the best compared to its competitors

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great wet vac product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum mop duo also leave the floors clean and smells fresh

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product love it so much i would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco S5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantástic! Amazing job for this vacuum, all expectatives i wait

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as advertized

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for cleaning the floors. No issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome. It is fast and efficient. The price was very low.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you found our product awesome, fast, and efficient, and that you appreciated its great value. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We are always working to improve, and your input helps us continue to enhance the quality and experience we provide. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to have for quick cleaning! Purchased it on sale, won’t want to pay full price. Doesn’t clean grout well, great for surface cleaning!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Jasmen, thank you for leaving us a review on the FloorOne S3! We are so happy you like the S3 and many thanks for the 5-star review! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Jasmen and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tatyana

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best floor cleaning device. I am using it every day

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    I want to love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried the Bissell which leaked. I tried the Tineco S3 which was good, so I thought the S5 would be better. It is. Bigger tanks, edge roller, way more powerful auto cleaner and self propelled to name a few. BUT I keep getting the “Dirty water tank full” error even when it’s not. Therefore it won’t clean until you fix the error. I’ve tried everything to “clean” the tank error, looked online, followed directions even from a TikTok made about this on their own account! It happens so much, that I had to return the product. Ugh. I’ll be looking for another brand

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback and for giving our Tineco S5 a try. We’re sorry to hear about the issue you’ve encountered with the “Dirty water tank full” error message and understand how frustrating this must be for you, especially after having a positive experience with our S3 model.

      Based on your description, it seems that you’ve experienced persistent error messages despite attempting to troubleshoot and clean the tank, even following online instructions and a TikTok video from our own account. We apologize for the inconvenience this has caused you and appreciate you bringing this to our attention.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you continue to experience issues with the dirty water tank error, please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’d be happy to assist you further and help resolve any remaining issues. We stand behind the quality of our products and our team is dedicated to ensuring you have a positive experience with our brand.

      Thank you for bringing these concerns to our attention. We’re continuously striving to improve our products and services, and your feedback plays a crucial role in this process.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Love it, love it! Makes cleaning the floors so easy and saves so much time, just get it.

    I would recommend this to a friend