Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
cleans well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for house must buy and got at a good price recommend it
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive review! We're delighted to hear that you find our product great for house cleaning and appreciate the good value it offers. Your recommendation means a lot to us. If you have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!
- Pros mentioned:Ease of use
Best vacuum mop ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It is great for hardwood floor dirt and spills. Smart amd easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Best floor cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, Love it, love it! Makes cleaning the floors so easy and saves so much time, just get it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Wish I would've purchased sooner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum mop. Saves me so much time and I love the self cleaning option.
I would recommend this to a friend Mop and sweep easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, My son recommended to me try it and is a time saver
I would recommend this to a friend- Pros mentioned:Ease of use
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love how easy it is to use very user-friendly
I would recommend this to a friend Vac/mop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product except when you run the self cleaning feature it makes a mess. The water and suds gets out of the tray and on the floor. Also wish it had a feature to just vac or suck up water. Mostly pleased with it because it does do a good job and doesnt leave the floor to wet. Dries quickly.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing!!! I absolutely love. It’s easy to use. I will 100% recommend.
I would recommend this to a friend- Pros mentioned:Cleaning performance
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. Very convenient. Suction is nice and the self cleaning function is by far the best compared to its competitors
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cut my cleaning time for floors in half! Thr self clean option is amazing! You wont be sorry!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Iloop does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to exchange because the iloop dirt detector was not working - just showed blue all the time. The second one was the same. I'm currently working with Tineco - have shipped off the unit under the warrenty. Hopefully will receive a new machine where the iloop works - still waiting for Tineco to ship it. In terms of cleaning function, it works well, though I wish the brush was able to go into the grout better. I'll revisit this review once I get the third machine. The iloop sensor was a major reason I chose this model.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback, and we are genuinely sorry to hear about the issues you have encountered with the iloop dirt detector on our product. We understand how important this feature is to you and we apologize for the inconvenience it has caused. We appreciate your patience as we work to resolve this issue.
Based on your description, it seems that the iloop dirt detector on both units you received has not been functioning correctly, and you have already shipped the unit back under warranty. We are committed to providing you with a product that meets your expectations, and we are working diligently to ensure that the replacement unit you receive will have a fully operational iloop sensor.
In terms of the cleaning function, we are glad to hear that it works well for you, although we understand your concern about the brush not fitting into the grout as effectively as you would like. We value your suggestions and we will certainly take them into consideration as we continue to improve our products.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further and help resolve any remaining issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind the quality of our products and our team is dedicated to ensuring you have a positive experience with our brand.
Thank you for bringing these concerns to our attention. We’re continuously striving to improve our products and services, and your feedback plays a crucial role in this process.
Tineco - floor One S3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product that changed my life!!!!!!!!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your incredible feedback with us! We’re thrilled to hear that our product has had such a positive impact on your life. It’s always our goal to create products that make a real difference for our customers.
We’re glad to know that you’re satisfied with your purchase and that our product has exceeded your expectations. Your support means the world to us, and we’re grateful for the opportunity to serve you.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that make your life easier and more enjoyable.
- Pros mentioned:Ease of use
Enjoying Tineco mops
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about the Tineco. Make cleaning my home fun and new.
I would recommend this to a friend - Pros mentioned:Ease of use
Tineco floor Vacuum/Mob
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works absolutely amazing! Simple and easy to use and has really good suction and functionality.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
My new favorite thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this machine. It really gets the floors clean with minimal effort and extreme ease. The vacuum suction is superior. I have 2 robotic vacuums that I thought were doing a great job. Boy did I see a HUGE difference when using this. I highly recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans very good, easy to use. Definitely recommend
I would recommend this to a friend - Pros mentioned:Ease of use
love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome tool .. does the job well.. easy to use...
I would recommend this to a friend - Pros mentioned:Ease of use
Didn’t Regret
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked better than expected. Saved time. Easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tiktom made me buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a tiktok made me buy it, and it has been great.
I would recommend this to a friend - Pros mentioned:Ease of use
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and easy to clean, and good quality..
I would recommend this to a friend