Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
I like it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice to have for quick cleaning! Purchased it on sale, won’t want to pay full price. Doesn’t clean grout well, great for surface cleaning!
I would recommend this to a friendBrand response from Tineco Support
Posted .Jasmen, thank you for leaving us a review on the FloorOne S3! We are so happy you like the S3 and many thanks for the 5-star review! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Jasmen and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Excellent floor cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. Cleans the floor really well! You don’t realize your floors are still not clean until you run this.
I would recommend this to a friend - Pros mentioned:Ease of use
Best buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy to use light weight happy with it
I would recommend this to a friend Great Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 3 in 1 machine for daily cleaning. Save time.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We’re delighted to hear that you’re enjoying the convenience and time-saving benefits of our 3-in-1 cleaning machine. Our goal is to provide products that make your daily cleaning tasks more efficient and less time-consuming.
We appreciate your choice to use our product and are committed to delivering high-quality and reliable solutions for your cleaning needs. If you ever encounter any issues or have suggestions for improvement, please know that we are always here to listen and strive for excellence.
Thank you again for your support, and we look forward to continuing to serve you with products that simplify your life.
Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it.. best floor cleaner I’ve ever used..
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review! We’re ecstatic to hear that you think our floor cleaner is the best you’ve ever used. Your satisfaction is our top priority. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!
- Pros mentioned:Cleaning performance
Fantastic mop/vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this! I cleans everything. I have 4 dogs who shed and it picks up all the dog hair and cleans so well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Simply The Best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so far THE BEST!!! It replaced my vacuum cleaner and steamer. My floors look clean and shiny! No mess!
I would recommend this to a friend - Pros mentioned:Cleaning performance
5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Cleans its self for the most part. Tells you what you need to do to keep it functioning to its max potential.
I would recommend this to a friend Discipline Your Child W/out Mop or Broom. Insteadi
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life Saver! Truly the best MOP I ever use. Trust me my Moms broken so many of such products in a different era cuz it used to be tool for disciplining us. BOOM WHAT BOOM CRACK. Well sorry to all the lovely mothers and you can continue to discipline your Child with it. Just now Physical Abuse. Only mopping thoroughly. Gagahaha
I would recommend this to a friend- Pros mentioned:Cleaning performance
time saver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research before purchasing this. All the reviews pointed to yes. Great product. Works magic on my floors.
I would recommend this to a friend - Pros mentioned:Ease of use
Best item i ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the convience of thw Tineco. I have 7 kids so this makes for easy clean up
I would recommend this to a friend - Pros mentioned:Ease of use
Say yes to Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Tineco has made keeping my wood floor clean so easy ! This is so worth it !
I would recommend this to a friend Good value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use . A good value . Quick to ship. Good warranty.
I would recommend this to a friendIt's great when it works.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this vacuum & mop for a little over a year now, and it worked great for the first year. However, after that, it often fails to detect the dirty water tank. This has become very frustrating, especially after I empty the tank. The unit won’t mop or vacuum if it can’t detect the dirty water tank attached. It’s like the old TVs, where I had to tap it a few times for it to recognize the tank.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your feedback with us. We are glad to hear that your vacuum and mop worked great during the first year of use. However, we are sorry to learn about the recent issues you've been experiencing, and we apologize for any frustration this has caused. Please rest assured that we take your feedback seriously and are committed to using it to improve our products and services.
Based on your description, it seems that the device is having difficulty detecting the dirty water tank, which prevents it from functioning properly. This issue appears to occur even after you have emptied the tank.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this can help maintain the device's efficiency and extend its use time.
We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help you with any questions or additional support you may need.
Thank you for your understanding and patience. We hope to have the opportunity to enhance your experience with our products in the future.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Ease of use
This is a must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly if you don’t have one then you are missing out. Easy to use and perfect for every small to big spill! Would highly recommend to anyone!
I would recommend this to a friendBrand response from Tineco Support
Posted .Rini, thank you for leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 as much as we do! We agree, anyone who doesn’t have a FloorOne S3 is missing out and we are so appreciative that you would recommend this product to others!! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Rini and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for a Christmas present very nice vacuum does great with cleaning our hardwood
I would recommend this to a friend - Pros mentioned:Cleaning performance
Job well done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect cleaning wood floor leaving no film or residue.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Requires too much coddling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited getting this floor cleaner and expected it to be pretty good for the price I was paying. Turns out, it's a pain to use. When it works, it works well - I'll give it that. The issue is, you have to spend as much time cleaning, filling, re-cleaning, coddling the machine as you do actually cleaning. In particular, the dirty water tank is VERY sensitive. When empty, even if there's a piece of hair left on the top - it will complain. Stay clear IMO.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hi Amir, Thank you for your honest review of the S5 Cordless Floor Washer. Like a mop, the head needs to be cleaned periodically, dirty water needs to be emptied and clean water needs to be filled. With that said, everything is contained on the machine, the time savings from not needing to sweep or vacuum first followed by wet mopping, we find that the S5 is a great time saver overall. With a small amount of time needed for basic maintenance it should perform well. For additional assistance, please feel free to contact our customer care team via email (support@tineco.com), chat through our website or by phone Mon-Fri: 8 AM - 8 PM 1-855-292-8864. Thank you for being a valued Tineco Customer
- Pros mentioned:Ease of use
Like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife said she loves our new mop/vac and it’s easy to clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Vinny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money cleans great and picks up dirt that you didn't think was there.
I would recommend this to a friend