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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,316 reviews
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Satisfying vaccum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loooooove it so much. So strung vaccum and reliable mop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality and efficient combo of mop and vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and clean, provided extra roller and filter. Cleaning 1500 sqft takes about 50% of the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love the product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with it! I have a dog and a cat, this product save my life! %100 recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing! We have four kids and a dog. Between the dog bringing in every piece of mud and dirt and the kids shoes, I was overwhelmed. What used to be sweep, mop, re-sweep and sometimes wipe, has turned into a one step process. I am more than impressed, and it will not disappoint. If you've been holding back, don't wait any longer like I did!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. Te best purchase I did from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! This is my second Tineco wet/dry vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love love love.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! I’m going to continue buying tineco. My floors are so shiny and it’s not heavy and bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy this now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this!!! Works so well on my floors. As a mom of three kids it’s a life saver!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. It’s crazy how much dirt it gets up off of floors that appear to be clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the way it picks up and mops at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. good work, easy to use. 100% recommended.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are thrilled to receive your excellent review and to hear that you are enjoying our product! It’s great to know that you find it easy to use and have no hesitation in recommending it to others. Your positive experience motivates us to continue delivering high-quality products that meet your expectations.

      We are proud of the hard work our team puts into designing and manufacturing products that are not only functional but also user-friendly. Your feedback confirms that we are on the right track, and we couldn’t be more grateful.

      Please rest assured that we are constantly striving to improve our products and services. If you ever encounter any issues or have suggestions for further enhancements, do not hesitate to reach out to us. Your satisfaction is our top priority.

      Thank you once again for choosing our product and for taking the time to share your feedback. We look forward to continuing to serve you with excellence.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on tile floors. Love the self cleaning feature.

    I would recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Dear Dee1,

      Thank you for taking the time to share your positive feedback about the Tineco Floor One S5 Extreme - 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer in Black, purchased from BestBuy. We are thrilled to hear that the product is working great on your tile floors and that you love the self-cleaning feature.

      At Tineco, we strive to provide innovative and efficient cleaning solutions to make your cleaning tasks easier and more convenient. We are delighted that the Floor One S5 Extreme has met your expectations and has proven to be effective on your tile floors. The self-cleaning feature is designed to enhance the user experience and ensure optimal performance.

      If you have any further questions or need assistance in the future, please feel free to reach out to us. We are here to help and ensure your continued satisfaction with our products.

      Thank you again for choosing Tineco. We truly appreciate your support and look forward to serving you again.

      Best regards,

      Tineco Support tineco

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans up everything, very easy love hiw its self propelled

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    makes life easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited for this product! It works great for floors and carpet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for my slate and wood floors. There is nothing else I have used that was even close.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can vacuum and mop at the same time and save so much time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disgusted customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people are terrible. I am going to quit shopping there. I have been treated horribly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Easy & Convenient. Living in Colorado with the snow it’s a quick cleanup on our wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my broom or mop since my purchase. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop works well. It is self-propelled and easy to clean. The floor dries quickly without streaks.

    I would recommend this to a friend