Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, clean up is a bit messy. I also wish I was able to smell the cleaner more.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
life saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans up the mess my baby made during meal like a breeze. Definitely a life saver to anyone has small kids and hardwood floor.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .SarahG, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and we agree, it’s a lifesaver for parents! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again SarahG and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 4 kids, 2 dogs and a husband who is constantly tracking in dirt, this thing is amazing!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Lange, thank you for leaving us a review on the FloorOne S3! The FloorOne S3 is perfect for families with kids and pets and we agree it is amazing! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Lange and welcome to the Tineco family!
Rated 4 out of 5 stars
Does not just vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaves streaks, thought we could just vacuum with it, which is not the case
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We sincerely apologize for the issues you’ve faced regarding streaks and your expectation of being able to vacuum with it. We take all customer concerns seriously and are committed to continuously improving our products and services based on your experiences.
We appreciate your insights, as they help us identify areas for improvement.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Thank you again for your valuable feedback.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Don’t hesitate to buy this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing!! I was mindblown the first time I used it and get excited every time I use it now.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Super nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum cleaner… it really saves a lot of time and the house is clean!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Makes life so much easy l. Cleans ups spills and easy to maintain clean.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
My floor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is vacuum is amazing picks up everything leaves my floor nice and clean. I am very happy with this product. I’ll buy it as a gift.
I would recommend this to a friendRated 5 out of 5 stars
Compact and mighty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light and very powerful for my 82 year old mom. Would purchase again.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your kind words! We’re delighted to hear that our product is both light and powerful, making it perfect for your 82-year-old mom. We appreciate your repeat purchase and are committed to maintaining the quality you expect. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing our product and for your continued support!
Rated 5 out of 5 stars
Best 5 in 1
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the most amazing thing I have bought for my floors. I love that I don’t have vacuum before I clean my floors. I also am so happy with everything it picks up. When I clean and empty the dirty water it so nice to see everything it gets. A mop has nothing on this.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best vacuum mop I have ever used. If you don’t have one you need to get one.
I would recommend this to a friend Rated 2 out of 5 stars
Don’t recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I understand it can get the job done as a vacuum and mop at the same time. No matter what I’ve tried using the solution it comes with, using zero solution, using tapwater, using filtered water, using hot water and using cold water. Anything of those above II understand it can get the job done as a vacuum and mop at the same time. No matter what I’ve tried using the solution it comes with, using zero solution, using tapwater, using filtered water, using hot water and using cold water. Anything of those above I stated, still will leave streaks on my floors, I have used it more than five times. And was just sitting in the corner while we were doing a small remodel in our house change the floors to different color thinking it would be less noticeable of lines when using the vacuum up it does the same exact streaks on the floors nothing I can do to make them not visible, and I cannot return it , I bought September 6. It is now October 15th because of constructions I wasn’t able to call earlier. I called today to see if I can return with no box they said yes But then before the conversation ended, it ended with I cannot get any money back, I cannot return anything, so I’m stuck with this non-functional to my expectations of a vacuum amount. All I can do at this point is sell it through a third-party i.e. Facebook marketplace, OfferUp or craigslist….. Definitely don’t recommend If you are picky with seeing streaks on flooring.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you recognize the dual functionality of our product as a vacuum and mop. However, we sincerely apologize for the frustration you've experienced with streaks on your floors and the challenges you faced with our return policy. Your feedback is important, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that despite trying various solutions and water types, you continue to notice streaks on your floors. Additionally, the timing of your home remodel affected your ability to address these concerns within the return window.
We’d love to assist you further and explore possible solutions to address your concerns. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are here to help and provide you with a satisfactory resolution.
Thank you for your understanding and patience.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco S3 AMAZING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the most amazing thing ever!!! If you don't have one and are thinking about getting one, GET IT! You will not be sorry!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Jane, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is amazing and as you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Jane and welcome to the Tineco family!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
TikTok made me buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I made the purchase. 4 dogs and 5 cats on all hardwood has been rough! This makes it so much easier.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Combo for Floor Cleaning
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small, nimble, and effective. Just what I needed to keep up with all the messes my kids leave behind.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it today, haven't tried yet, will update the review after some uses.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wet/dry Vacumm
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wet/dry vac works really well, easy to use and like the charging stand.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Life saver item!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and clean! It makes floor cleaning so much easier!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...ill never go back to the old timey ways of sweeping and mopping
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Mop/vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this vacuum/mop! With children and animals in the home it’s a great addition for cleaning.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend